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ANN B. ENGELGAU, MS, OTR/L
248.854.5807 510 S. Vermont Ave. Royal Oak MI 48067 abengelgau@gmail.com
Occupational Therapist, Multi-Discipline, Multi-Site Director of Rehabilitation Services, and Medical Case Manager
PROFESSIONAL EXPERIENCE & ACHIEVEMENTS
ManagedRehabilitationConsultants,Inc.,FarmingtonHills,MI
2014 Medical CaseManager (January, 2014 to
present)
Develops clientcareplan,facilitatescompletionofplan,andcontinuallyassesseseffectiveness of outcomesof
assignedcaseload.
Collaborativelyworks with andmaintainsactivecommunicationwithphysiciansandothertreatmentteam members,
andcommunicateswith3rd party payers andattorneys.
Maintainsknowledgeofresourcesavailabletoclientsandfamilymembers.
SupplementalHealthCareStaffing,DalyCity, CA
2012
San MateoMedicalCenter,SanMateo,CA
2012
Staff Occupational Therapist
 Completedoutcomesbasedevaluationsandtreatmentswithpatientsin outpatient, acutecare,andlongterm
care. CompletedEMRdocumentationusingeClinical Workssoftwareprogram.
Botsford Hospital,FarmingtonHillsMI
1985--2011 Director,PM&RDepartment
2003--2011
 Planned,organized,andmanagedOccupational Therapy,PhysicalTherapy,andSpeechPathology
clinicalandoperationalfunctionsinacutecare,a20 bed inpatientrehabilitationunit,hospitaloutpatient,3 satellite
outpatientclinics,andatthe cancercenter.
 Establishedandmaintainedqualifiedstaffinglevelsof 90+staff acrossalldisciplinesandsites. Implemented
multiplestrategiestoincreasestaff productivityand reduceexpenses.
 Maintainedongoing financial controlandanalysis via the budgetprocess. Responsibleformorethan20 million
in billedrevenues,and 5 millioninoperatingexpenses.
 Chaireddepartmentqualityassuranceandprogram evaluationcommittees. Achievedfull complianceof
regulatory changes,reimbursementrequirements,andprovisionof careacrosssettings. Completedcase
reviews to insure appropriatecoordinationofcare.ChampionedsuccessfuloutcomesofMedicareand
BlueCross Blue Shieldof MI audits,includingstaffeducation,chartaudits,andappeals. Customerandstaff
satisfactionsurvey results were consistentlyinthe 90th percentile.
 Developedandimplementedcomprehensivemarketingplanresultingina12%increaseinoutpatienttherapy
physicianreferrals. Createdand distributedoutcomesreportcardtoreferringphysicians.
 Developedandimplementedproductlinesbasedoncustomerneedsandmarketdemands. Opened2satellite
outpatienttherapyclinics,andaddedtherapyservices at the cancercenter. Developedand implemented
physical andoccupationaltherapypulmonaryrehabilitationprogram.
 Co-chairedorganizationalsafepatienthandlingcommittee. Implemented organizationwidestrategiesresulting
in a 16%decreaseinpatienthandlingincidentswithinthefirst year.
 Occasionallycompletedoccupationaltherapyevaluationsandtreatmentsto restore optimalfunctiontopatientsin
the acutecareandoutpatientareas.
Manager,PM&R Department
1995--2003
 ManageddailyoperationsofOccupational Therapy,PhysicalTherapy,andSpeechPathologyservices inacute
care,aninpatientrehabilitationunit,andthe hospitaloutpatientsite.
 Chairedthedepartmenteducationcommitteeincludingdevelopingtheannualeducationandcompetencyplan,
schedulingspeakers,andprovidingpresentations.
 Assisted withthe planningandimplementationofa satelliteoutpatienttherapy clinic.
 Developedandimplementedalymphedemascreeningandmanagementclinic,andatotal jointreplacement
program.
 Provided multiplecommunitypresentationsona variety of topicsto educateandpromotehospitaltherapyservices
includingfallpreventionandhomesafety.
 Completedperformancefeedbackandserviceexcellencetrainingwithalldirectreportstaff withinestablished
timeframes.
 Provided occupationaltherapyas neededto patientsin acutecare,the rehabilitationunit,andoutpatient.
Acting Director,PM&RDepartment
1994
Supervisor, Occupational Therapy,InpatientRehabUnit
1987--1994
 SupervisedOccupational Therapyservices on the 20 bed,CARF accreditedinpatientrehabilitationunit.
 Assisted withthe openingof the rehabilitationunit includingdevelopmentofthe therapy policiesandprocedures,
spaceplanning,equipmentpurchasing,andhiringof OT,PT,andSLP staff.
 Provided 50%Occupational Therapypatientcareonthe rehabilitationunitaswell as crosstrainedin acutecare
andoutpatienttherapy services.
 Actively participatedinQualityAssurance,Program Evaluation,and Strategic Planningcommittees.
 Trainedtherapyandnursingstaff onthe FIM tool, implementation,andongoingupdates.
 Developeddysphagiascreeningandmanagementtoolsandprocessesinconjunctionwithspeechpathologistand
nursing.
 Student program liaisonwithoccupational therapyschools,andstudentclinicalinstructor.
Staff Occupational Therapist
1985--1987
 Completedoutcomesbasedevaluationsandtreatmentsinthe acutecareandoutpatient areas.
St. LawrenceRehabilitationCenter,LawrencevilleNJ
Staff Occupational Therapist
1983--1984
 Provided occupationaltherapypatientcareto inpatientrehabilitationpatientsandoutpatients.
RavenswoodHospitalMedical Center,ChicagoIL
Staff Occupational Therapist
1981--1983
 Completed occupationaltherapypatientevaluations andtreatmentsin acutecare,inpatient
rehabilitation,andoutpatientareas.
CrestmontandKith Haven Extended CareFacilities, FlintMI
Staff Occupational Therapist
1981
 Provided occupationaltherapypatientcareto longterm careandassisted livingpatients.
AdditionalExperienceandProfessionalDevelopment:
Notary Public,OaklandCounty,MI 2001—2011
GuestLecturer,Administration& ManagementClass,OccupationalTherapy,
Wayne State University, Detroit, MI 1995—2003
FIM Credentialedandstaff trainer, andpast MichiganAssociationforMedicalProgram Rehabilitation
Administrators(MAMPRA) Member
EDUCATION & PROFESSIONAL DEVELOPMENT
MS Occupational Therapy,HealthCareManagement&Gerontology,Wayne State University, Detroit MI 1995
BS Occupational Therapy,WesternMichiganUniversity,Kalamazoo,MI 1980
MichiganOT licensed,CaliforniaOT licensed, AHA/BLS Certified,NBCOT Certified,ModalityCredentialed,andAOTA
Member

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ABEresume

  • 1. ANN B. ENGELGAU, MS, OTR/L 248.854.5807 510 S. Vermont Ave. Royal Oak MI 48067 abengelgau@gmail.com Occupational Therapist, Multi-Discipline, Multi-Site Director of Rehabilitation Services, and Medical Case Manager PROFESSIONAL EXPERIENCE & ACHIEVEMENTS ManagedRehabilitationConsultants,Inc.,FarmingtonHills,MI 2014 Medical CaseManager (January, 2014 to present) Develops clientcareplan,facilitatescompletionofplan,andcontinuallyassesseseffectiveness of outcomesof assignedcaseload. Collaborativelyworks with andmaintainsactivecommunicationwithphysiciansandothertreatmentteam members, andcommunicateswith3rd party payers andattorneys. Maintainsknowledgeofresourcesavailabletoclientsandfamilymembers. SupplementalHealthCareStaffing,DalyCity, CA 2012 San MateoMedicalCenter,SanMateo,CA 2012 Staff Occupational Therapist  Completedoutcomesbasedevaluationsandtreatmentswithpatientsin outpatient, acutecare,andlongterm care. CompletedEMRdocumentationusingeClinical Workssoftwareprogram. Botsford Hospital,FarmingtonHillsMI 1985--2011 Director,PM&RDepartment 2003--2011  Planned,organized,andmanagedOccupational Therapy,PhysicalTherapy,andSpeechPathology clinicalandoperationalfunctionsinacutecare,a20 bed inpatientrehabilitationunit,hospitaloutpatient,3 satellite outpatientclinics,andatthe cancercenter.  Establishedandmaintainedqualifiedstaffinglevelsof 90+staff acrossalldisciplinesandsites. Implemented multiplestrategiestoincreasestaff productivityand reduceexpenses.  Maintainedongoing financial controlandanalysis via the budgetprocess. Responsibleformorethan20 million in billedrevenues,and 5 millioninoperatingexpenses.  Chaireddepartmentqualityassuranceandprogram evaluationcommittees. Achievedfull complianceof regulatory changes,reimbursementrequirements,andprovisionof careacrosssettings. Completedcase reviews to insure appropriatecoordinationofcare.ChampionedsuccessfuloutcomesofMedicareand BlueCross Blue Shieldof MI audits,includingstaffeducation,chartaudits,andappeals. Customerandstaff satisfactionsurvey results were consistentlyinthe 90th percentile.  Developedandimplementedcomprehensivemarketingplanresultingina12%increaseinoutpatienttherapy physicianreferrals. Createdand distributedoutcomesreportcardtoreferringphysicians.  Developedandimplementedproductlinesbasedoncustomerneedsandmarketdemands. Opened2satellite outpatienttherapyclinics,andaddedtherapyservices at the cancercenter. Developedand implemented physical andoccupationaltherapypulmonaryrehabilitationprogram.  Co-chairedorganizationalsafepatienthandlingcommittee. Implemented organizationwidestrategiesresulting in a 16%decreaseinpatienthandlingincidentswithinthefirst year.  Occasionallycompletedoccupationaltherapyevaluationsandtreatmentsto restore optimalfunctiontopatientsin
  • 2. the acutecareandoutpatientareas. Manager,PM&R Department 1995--2003  ManageddailyoperationsofOccupational Therapy,PhysicalTherapy,andSpeechPathologyservices inacute care,aninpatientrehabilitationunit,andthe hospitaloutpatientsite.  Chairedthedepartmenteducationcommitteeincludingdevelopingtheannualeducationandcompetencyplan, schedulingspeakers,andprovidingpresentations.  Assisted withthe planningandimplementationofa satelliteoutpatienttherapy clinic.  Developedandimplementedalymphedemascreeningandmanagementclinic,andatotal jointreplacement program.  Provided multiplecommunitypresentationsona variety of topicsto educateandpromotehospitaltherapyservices includingfallpreventionandhomesafety.  Completedperformancefeedbackandserviceexcellencetrainingwithalldirectreportstaff withinestablished timeframes.  Provided occupationaltherapyas neededto patientsin acutecare,the rehabilitationunit,andoutpatient. Acting Director,PM&RDepartment 1994 Supervisor, Occupational Therapy,InpatientRehabUnit 1987--1994  SupervisedOccupational Therapyservices on the 20 bed,CARF accreditedinpatientrehabilitationunit.  Assisted withthe openingof the rehabilitationunit includingdevelopmentofthe therapy policiesandprocedures, spaceplanning,equipmentpurchasing,andhiringof OT,PT,andSLP staff.  Provided 50%Occupational Therapypatientcareonthe rehabilitationunitaswell as crosstrainedin acutecare andoutpatienttherapy services.  Actively participatedinQualityAssurance,Program Evaluation,and Strategic Planningcommittees.  Trainedtherapyandnursingstaff onthe FIM tool, implementation,andongoingupdates.  Developeddysphagiascreeningandmanagementtoolsandprocessesinconjunctionwithspeechpathologistand nursing.  Student program liaisonwithoccupational therapyschools,andstudentclinicalinstructor. Staff Occupational Therapist 1985--1987  Completedoutcomesbasedevaluationsandtreatmentsinthe acutecareandoutpatient areas. St. LawrenceRehabilitationCenter,LawrencevilleNJ Staff Occupational Therapist 1983--1984  Provided occupationaltherapypatientcareto inpatientrehabilitationpatientsandoutpatients. RavenswoodHospitalMedical Center,ChicagoIL Staff Occupational Therapist 1981--1983  Completed occupationaltherapypatientevaluations andtreatmentsin acutecare,inpatient rehabilitation,andoutpatientareas.
  • 3. CrestmontandKith Haven Extended CareFacilities, FlintMI Staff Occupational Therapist 1981  Provided occupationaltherapypatientcareto longterm careandassisted livingpatients. AdditionalExperienceandProfessionalDevelopment: Notary Public,OaklandCounty,MI 2001—2011 GuestLecturer,Administration& ManagementClass,OccupationalTherapy, Wayne State University, Detroit, MI 1995—2003 FIM Credentialedandstaff trainer, andpast MichiganAssociationforMedicalProgram Rehabilitation Administrators(MAMPRA) Member EDUCATION & PROFESSIONAL DEVELOPMENT MS Occupational Therapy,HealthCareManagement&Gerontology,Wayne State University, Detroit MI 1995 BS Occupational Therapy,WesternMichiganUniversity,Kalamazoo,MI 1980 MichiganOT licensed,CaliforniaOT licensed, AHA/BLS Certified,NBCOT Certified,ModalityCredentialed,andAOTA Member