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Bringing Social Inside The Enterprise + Chatter Demo (Marcus Nelson)

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SMASH Summit
SMASH Summit

SMASH Summit presentation by Marcus Nelson on enterprise collaboration + SalesForce Chatter demo (May 2010)

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Bringing Social Inside the Enterprise Share Today at 10:30am Marcus Nelson Director, Product Marketing @marcusnelson
Today, It’s Impossible To Stay On Top of Everything
Too Often We Miss Out On Critical Information It’s frustrating to hear… Prices have Changed Problem at a key customer A colleague knows key decision maker After losing the deal After sending the proposal After losing the customer
Microsoft Sharepoint Lotus Notes Why? Collaboration Tools Make You Do All the Work
[object Object],November 2009 Status Updates . Profiles . Feeds . Filters Facebook Shows Us A Smarter Way
Bob Iger CEO, The Walt Disney Company Fortune Brainstorm Tech 2009 On Facebook, The Insights Are Pushed To You
Why isn’t enterprise software as simple as Facebook? Share Today at 10:30am
What if it was private, secure, and trusted? Share Today at 10:30am
DEMO Share Today at 10:30am
Thank you! Share Today at 10:30am Marcus Nelson Director, Product Marketing @marcusnelson

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Bringing Social Inside The Enterprise + Chatter Demo (Marcus Nelson)

  • 1. Bringing Social Inside the Enterprise Share Today at 10:30am Marcus Nelson Director, Product Marketing @marcusnelson
  • 2.
  • 3. Today, It’s Impossible To Stay On Top of Everything
  • 4. Too Often We Miss Out On Critical Information It’s frustrating to hear… Prices have Changed Problem at a key customer A colleague knows key decision maker After losing the deal After sending the proposal After losing the customer
  • 5. Microsoft Sharepoint Lotus Notes Why? Collaboration Tools Make You Do All the Work
  • 6.
  • 7. Bob Iger CEO, The Walt Disney Company Fortune Brainstorm Tech 2009 On Facebook, The Insights Are Pushed To You
  • 8. Why isn’t enterprise software as simple as Facebook? Share Today at 10:30am
  • 9. What if it was private, secure, and trusted? Share Today at 10:30am
  • 10. DEMO Share Today at 10:30am
  • 11. Thank you! Share Today at 10:30am Marcus Nelson Director, Product Marketing @marcusnelson

Editor's Notes

  1. The Collaboration Cloud is built on the same system as the Sales and Service Clouds. It’s all one service, integrated together.
  2. And the result is that too often we miss out on critical information we need to do our jobs.How frustrating is it, to learn that…1. One of colleagues…2. Or that the price list changed after you already quoted the customer a price.3. One of your customers had an order delayed due to a credit issue, but you only find out after they’ve left you.