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IBM’s Take on the Future of Work and Demonstration

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IBM’s Enterprise Social Solutions provides the platform of tools you need to transform your organization into a social business, enabling you to reach your customers and partners faster, drive innovation, share content and expertise, and complete work faster.

Last year, you heard our vision for a #NewWaytoWork. Today, we will show you what the future of working together with new innovations for personal insights, teamwork, and more. This session will explore our open strategy for Box and Exchange support, and how we will provide a persistent workplace for small teams. Join us and see first hand where IBM Enterprise Social Solutions will take you in the future!

This session is IBM’s visionary demo for the “New Way To Work” which was launched at the Connect 2016 event in Orlando FL. This demo showcases an integrated vision of the strategic initiatives for our customers including Cloud, Mobile, Social, Mail & Calendar, application development and Cognitive.

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IBM’s Take on the Future of Work and Demonstration

  1. 1. Social Connections 10 1 IBM’s Vision of the Future of Work Luis Benitez Offering Leader Social & Mobile Technologies @Lbenitez http://www.lbenitez.com #IBMConnections Chris Crummey Executive Director Customer Experience & Evangelism @ccrummey
  2. 2. Social Connections 10 2 Note: This deck uses the IBM fonts. For best results, download and install from https:// ibm.biz/Bd4Qrv
  3. 3. IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. 3
  4. 4. Social Connections 10 4 Agenda • What’s changing the nature of work • IBM’s vision for today • IBM’s vision for tomorrow
  5. 5. Social Connections 10 5 What’s Changing the Nature of Work
  6. 6. Social Connections 10 We live in a moment of rapid change
  7. 7. ©2016 IBM Corporation7 ©2015 IBM Corporation7 What’s putting the world’s top executives on edge?
  8. 8. Social Connections 10 Airbnb has become the largest
  9. 9. ©2016 IBM Corporation9 ©2015 IBM Corporation9 “The ‘Uber syndrome’ — where a competitor with a completely different business model enters your industry and flattens you”
  10. 10. IBM :: IBM Confidential :: ©2016 IBM Corporation 10 Source: http://www.slideshare.net/ngaur/bluemix-digital-innovationplatform Innovation is the New Currency “Two guys in a Starbucks can have access to the same computing power as a Fortune 500 company.” James Deters Founder, Galvanize
  11. 11. Social Connections 10 Source: http://www.businessinsider.com/faith-popcorn-on-the-future-of-the-workplace-2015-3 34 million Americans worked from home in 2015. Growing to 63 million (43% of the workforce) this year Stay at home surge
  12. 12. Social Connections 10 Source: http://www.businessinsider.com/faith-popcorn-on-the-future-of-the-workplace-2015-3 33% of Americans are freelancers today. 50% by 2020
  13. 13. Social Connections 10 Source: http://www.businessinsider.com/faith-popcorn-on-the-future-of-the-workplace-2015-3 Most work for 2-3 companies at a time
  14. 14. Social Connections 10 “We anticipate relying more heavily on partnerships and adjacencies, and on innovating by listening to clients and developing solutions together.” 
 David Mills, CEO, Ricoh Europe, United Kingdom
  15. 15. Social Connections 10 • Integration • Supermobility • SMBs accelerate use of cloud • Live in the browser • From instant messaging to video calls Trends shaping the workplace of the future Source: http://www.techradar.com/us/news/world-of-tech/future-tech/seven-key-trends-which-are-shaping-the-workplace-of-the-future-1282324
  16. 16. Social Connections 10 16 So… What’s Next ?
  17. 17. Social Connections 10 17 To understand where we are going… …need to know 
 where we we’ve been
  18. 18. Social Connections 10 18 Based on 422 Users Existing IBM customers
  19. 19. Employees everywhere are facing a challenge. 19
  20. 20. 20 Harvard Business Review, 2016 People spend 80 percent of the workday on meetings, phone calls, and emails– leaving little time to get critical work done.
  21. 21. Social Connections 10 21Source: http://thecooperreview.com/the-future-of-work-5-charts/
  22. 22. Social Connections 10 22Source: http://thecooperreview.com/the-future-of-work-5-charts/
  23. 23. ©2016 IBM Corporation23 People want a modern workplace where tools help them, not hinder them ©2015 IBM Corporation26 Source: What’s wrong with collaboration tools today: http://www.cmswire.com/cms/social-business/whats-wrong-with-social-collaboration-tools-everything-028737.php
  24. 24. 24 Information starts pouring in before 8 am, and it doesn’t stop until she falls asleep– 15 hours later. Talk about overload. Noise Noise Noise Noise Noise Value Value 8 AM 10 AM 12 PM 2 PM 4 PM 6 PM 8 PM
  25. 25. Her ability to get work done is under attack. 25The Cost of Uninterrupted Work, G. Mark She’s interrupted every 11 minutes at her desk, and it takes 25 minutes to refocus each time.
  26. 26. Today’s collaboration tools weren’t designed to handle so much information–in fact, they often cause more interruption. We’ve decided to change that.
  27. 27. 27 IBM Collaboration Solutions helps people get work done by prioritizing information in a collaborative platform rich with cognitive and analytics-based assistance.
  28. 28. Social Connections 10 28 Orient Me Demo
  29. 29. Amy Crummey When you get to break, give me a call Updates Available Do you want to install the updates
 now or try tonight? Install Update 5124225688 Where’s that file with the trend predictions? Breaking News “GIF” creator tells us how to pronounce “GIF” Top Story Tom Brady posts thank you note to fans New mail from Paul Mille: Hey man How are the notifications lately? Motion FX.jpg added Added to your Dropbox folder. (click to view) Invitation Dinner with the Jones +1 (314) 317-0658 Missed call – from your iPhone +1 (918) 634-4551 Missed call – from your iPhone +1 (617) 956-2890 Missed call – from your iPhone +1 (202) 721-8481 Missed call – from your iPhone +1 (647 325-6621 Missed call – from your iPhone Connection opened 192.168.103 Sarah Gibbons You guys finished presenting yet? IBM Connections Daily Newsletter on February 1, 2016 Updates Available Do you want to install the updates
 now or try tonight? Install Update 5124225688 Where’s that file with the trend predictions? LinkedIn Amy Grant likes your update: ‘How to Use
 Snapchat’ +1 (508) 845-1778 Missed call – from your iPhone Breaking News “GIF” creator tells us how to pronounce “GIF” Invitation Dinner with the Jones Invitation Dinner with the Jones Sarah Gibbons You guys finished presenting yet? Top Story Tom Brady posts thank you note to fans Motion FX.jpg added Added to your Dropbox folder. (click to view) New mail from Paul Mille: Hey man How are the notifications lately? Invitation Dinner with the Jones +1 (202) 721-8481 Missed call – from your iPhone +1 (314) 317-0658 Missed call – from your iPhone 5124225688 Where’s that file with the trend predictions? Updates Available Do you want to install the updates
 now or try tonight? Install Update +1 (647 325-6621 Missed call – from your iPhone LinkedIn Amy Grant likes your update: ‘How to Use
 Snapchat’ IBM Connections Daily Newsletter on February 1, 2016 Updates Available Do you want to install the updates
 now or try tonight? Install Update Sarah Gibbons You guys finished presenting yet? New mail from Paul Mille: Hey man How are the notifications lately? Sarah Gibbons You guys finished presenting yet?
  30. 30. Social Connections 10 31 … And After That?
  31. 31. IBM :: IBM Confidential :: ©2016 IBM Corporation 32 For a company to be innovative
 collaboration is key, but don’t forget…
  32. 32. Social Connections 10 http://thenextweb.com/socialmedia/2015/02/08/collaborative-problems-not-social-networkers/
  33. 33. Social Connections 10 38% of Millennials believe outdated mail and collaboration tools hinder innovation
  34. 34. IBM :: IBM Confidential :: ©2016 IBM Corporation 35 And organizations not only want to innovative but drive productivity. Consider this…
  35. 35. Social Connections 10 74% prefer to collaborate in small groups
  36. 36. Social Connections 10 Frustrated by existing tools, they bring their own collaboration apps
  37. 37. Social Connections 10 Friction to Collaboration 38 Trying to impose a tool that functions differently to your team’s natural workflow and communication habits will mean low adoption and eventual abandonment
  38. 38. Social Connections 10 39 Source: https://hbr.org/2012/04/the-new-science-of-building-great-teams The most productive teams communicated frequently. But the worse performing teams communicated too little or too much
  39. 39. Social Connections 10 40Source: http://www.cmswire.com/social-business/what-will-the-team-of-the-future-look-like/ High performing teams need to throw out agendas, schedules and formality
  40. 40. Social Connections 10
  41. 41. Social Connections 10 42 The collaboration market is changing
  42. 42. Social Connections 10 “We think we can change the way people work.” Tim Cook CEO Apple
  43. 43. Social Connections 10 Where the Battleground Is 44 Most products now offer robust activity streams, blogs, wikis, and profiles and the battleground for differentiation has moved to analytics, integration, and partner ecosystems Source: Forrester Wave for Enterprise Social Software Q2 2014
  44. 44. Social Connections 10 Key Trend 
 
 Conversational Workspaces Become the 
 Activity Hub for 
 Dynamic Teams & Work Source: Gartner, May 2016
  45. 45. Social Connections 10 46 Project “Toscana”
  46. 46. Social Connections 10 Ready for 
 the 
 enterprise Built for the Cognitive era Born in the cloud Extensible and open platform First class user 
 experience Project Toscana Strategy
  47. 47. Social Connections 10 Introducing “Project Toscana” Teams can collaborate, from any device, in an adaptable, persistent workspace ▪ Modern easy-to-use mobile and web user experiences ▪ Team conversations and content together ▪ Powered by Cognitive to assist the team
  48. 48. Social Connections 10 49 Toscana Demo
  49. 49. Social Connections 10 50 What’s Next ?
  50. 50. Updated May 2016 51 ICS Investments Cloud Partnerships Developer friendly CognitiveInnovation
  51. 51. Social Connections 10 52 What’s Way After ?
  52. 52. Social Connections 10 YOU TEAM ECOSYSTEM
  53. 53. 54 The “Changing” Workforce New attitudes, expectations and ways of working Mobility Work anytime, anywhere, and on any device Technologies Shift to the cloud, Collaborative technologies, Big Data, Cognitive, Internet of Things New Behaviors Shaped by social media and the web Globalization No boundaries, engage with customers freely Trends Shaping the Future of Work
  54. 54. Social Connections 10 Source: https://medium.com/career-transformation/the-future-of-work-ccd1bf8d997c#.tccacdfk6 The org of 2025
  55. 55. Social Connections 10 VR Enables Remote Agile Teams
  56. 56. Social Connections 10 57Source: http://www.cmswire.com/social-business/what-will-the-team-of-the-future-look-like/ Information will stalk teams Information will be pushed towards us based on the mass of contextual data that surrounds us — where we are, what we are doing, etc. 
  57. 57. Social Connections 10 58 • Give teams autonomy, free from fierce oversight • Invest in ONE common collaboration / communications platform • Gather team members early on in person • Provide sufficient time for team dynamics • Build a network that you can trust, a place you can ask questions without fear Source: http://www.cmswire.com/social-business/what-will-the-team-of-the-future-look-like/ Recommendations Until We Get There
  58. 58. Social Connections 10Source: https://medium.com/career-transformation/the-future-of-work-ccd1bf8d997c#.tccacdfk6 The best way to predict the future is to create it —  Peter Drucker
  59. 59. Social Connections 10 Thank you! Let IBM transform your business with a
 #newwaytowork Start your free trial http://ibmcloud.com/social

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