1. Yvonne Bennett
15 Sinton Terrace, St. Johns, Worcester WR2 5JZ
Telephone: 07964 052 277
Email: von_bennett@msn.com
Professional Profile
A highly skilled Office Manager with considerable expertise gained in administrative and financial environments.
Enjoys the challenge of adapting to new systems, processes and procedures, embracing change and helping to
improve efficiency and productivity. Able to work flexibly and effectively on own initiative with the organisational
skills required to prioritise tasks and meet challenging deadlines. An extremely confident communicator capable of
building rapport with people of all ages and from diverse backgrounds. Renowned for a strong and supportive
leadership style, working effectively as part of a team to facilitate the achievement of shared objectives.
Core Competencies
 Supplier Sourcing
 Office Management
 Courier Liaison
 Stock Management and Procurement
 Human Resources  Process Development
 Credit Control  Financial Documentation
 Reconciliations  Event & Project Management
 Statistical Reporting
 Reviewing and assessing contracts / Agreements
 Analyse and interpret complex information and
present results and advise to a range of stake
holders
 Relationship Management
 Managing Commercial elements of Projects
Career Summary
2015-date PERRY WOOD PRIMARY AND NURSEY SCHOOL
2015-date Office Administrator
Key Achievements
• Improved attendance and pupil engagement with regards to attendance.
• Over-came inherited communication barriers with parents
• Improved both internal and external communications and made it more meaningful.
Responsibilities
• Identifying potential persistent absentees
• Weekly reporting of attendance statistics and presenting in an appropriate format for multiple bodies.
• Liaising with multiple agencies to arrange meetings and school trips.
• Compiling and collating risk assessments levels
• Ensuring accuracy and attention to detail when preparing weekly, half termly and termly statistical reports
2007-2015 ATWELL INTERNATIONAL
2012-2015 Business Development Manager
Key Achievements
• Deputising in the absence of the Project Manager and playing a key role in planning and organising successful
trade shows and events
• Formulating and executing innovative strategies to enable effective communication to target markets
• Accurately translating information on the latest EU safety legislation codes relevant to the industry and
communicating this across the company
Responsibilities
• Identifying and maximising new business opportunities based on analysis of current market trends, product
and sales trends
• Collating and accurately interpreting data and delivering presentations to Senior Management and Directors ,
including the MD
• Developing an extensive network of contacts and forging strong business relationships at all levels
• Ensuring accuracy and attention to detail when preparing weekly, monthly and quarterly statistical reports
• Monitoring and controlling the marketing budget, identifying ways to drive down costs whilst delivering a strong
brand message
2007-2012 Marketing & HR / Procurement and Supplier Negotiations
Key Achievements
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2. • Playing a pivotal role in developing and implementing a robust human resources structure for the organisation
• Established and maintained successful productive relationships and strategic partnerships with suppliers and
transport providers
• Lowered costs of key components
Responsibilities
• Actively involved in the running of the HR function including writing contracts of employment in accordance
with legislation
• Providing a comprehensive administrative support service and dealing with all aspects of credit control
• Initiating and concluding successful negotiations with suppliers to agree contracts and call off orders
• Monitored stock levels and considered markets trends and fluctuations in exchange rates when ordering stock
• Balanced stock holding with cash flow and orders in place
• Carried out full stock audits, quarterly and annually
• Ensured products complied with EN81 safety standards
2001-2006 DOLPHIN BATHROOMS
Office Manager
Key Achievements
• Managing the entire sales region in the absence of the Regional Manager and contributing directly to the
achievement of challenging sales targets
Responsibilities
• Fully accountable for the day to day management of the busy office environment with a wide range of
responsibilities from sales to administration
• Providing management and support to the sales admin team, motivating them towards the achievement of
targets and identifying their development needs
• Assisting with financial tasks including processing finance documents and maintaining business reconciliations
• Strengthening relationships with customers and designers, managing the daily feedback process and raising
any issues that arise
2001 ST JOHNS SOLICITORS
Credit Control
Key Achievements
• Gaining increased levels of responsibility with the expansion of the case load from 50 files to over 250
Responsibilities
• Liaising extensively with insurance companies, leading claims negotiations and arguing the legality of contracts
• Researching and referring to specific case law to enable the prompt settlement of claims
1996-2001 BASS LEISURE
Licensed House Manager
Key Achievements
• Achieving a significant increase in net profitability whilst simultaneously improving hygiene standards
Responsibilities
• Gaining a series of promotions from Waitress to through to Licensed House Manager responsible for the
operational and financial management
• Consistently delivering a high standard of customer service, implementing successful product promotions and
motivating the team to increase sales
• Carrying out general administrative and financial tasks associated with the management of the business and
dealing with all aspects of stock control
Education and Qualifications
F. Degree Business Management – Distinction (2012)
Specialisations: Change Management, Motivation and HR
3 A Levels Business Studies, Geography and General Studies (1995)
11 GCSEs Including English and Mathematics (1993)
Professional Development
 On-line Safeguarding (100%) 2016
 Fire Marshall Training 2016
 SIMS reporting 2015 with SMIS
 Sales Training with a Business Coach
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3.  National Licensees Certificate
 British Trampolining Federation – Qualified Trampoline Coach
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REFERENCES ARE AVAILABLE ON REQUEST
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