1. Erica Avery
10306 MarlboroWoods Drive, Cheltenham MD,20623 | 301.653.1444 | avery_erica@yahoo.com
Objective
· I want to succeed in a stimulating and challenging environment, building the success of the company while I experience
advancement opportunities.
Education
PSYCHOLOGY | CURRENT | MORGAN STATE UNIVERSITY
· Major: Psychology
· Concentration: Early Child Development
Skills & Abilities
MANAGEMENT
· An experienced team leader
· Planning and organizing – Organizational abilities
· Excellence in communication
· Critical thinking, decision making, and problem solving skills
· Conflict resolution
· Adaptability – Efficient under pressure,always meets deadlines
SALES
· Sound expertise in sales
· Strong presentation abilities
· Resilient networking skills
· Goal-oriented
· Negotiating talents
· Persuasiveness- Promote and sell
COMMUNICATION
· Excellent written and verbalcommunication skills
· Confident,articulate, and professional speaking abilities
· Speaking in public, to groups, or via electronic media
· Empathiclistener and persuasive speaker
· Writing creative or factual
LEADERSHIP
· Demonstrated skills when training newhires
· Showed creativity when planning a company -wide event
· Received department awards for team-building and positivity

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· Served in leadership roles in a variety of organizations, club, and businesses
Experience
PROGRAM ANALYST | PROSOL | DECEMBER 2015- CURRENT
· Provide assistance to the Senior Program Manager
· Assist in arranging official travel for direct labor employees
· Schedule tests and maintain records of them
· Create and track purchase request
· Consolidate and submit monthly reports
· Prepare and submit morning reports
· Serve as a sponsor for all new employees
· Update contract and task order-specific sites
· Provide IT troubleshooting
· Keep records on contract expenses and cost
TEMPORARY RECEPTIONIST | PROSOL | AUGUST 2015- DECEMBER 2015
· Planning and organizing
· Answering and directing phone calls
· Serve visitors by greeting,welcoming, directing, and announcing them
· Maintain security
· Receive and sort mail/deliveries/couriers
· Proficient with Microsoft Office Suite
SALE ASSOCIATE | NORDSTROM | AUGUST 2014- AUGUST 2015
· Awarded the best merchandiser award
· Conducted and managed complete floor sets
· Demonstrated knowledge of all products and procedures
· Maintained great customer service and client relation
CEO | BOO EVENTS | OCTOBER 2012- PRESENT
· Plan, design and produce events while managing all project delivery elements within time limits
· Liaise with clients to identify their needs and to ensure customer satisfaction
· Propose newideas to improve the event planning and implementation process
· Assist with preparing budgets and provide periodic progress reports to staff directors for each event project
· Conduct research,make site visits, and find resources to help staff make decisions about event possibilities