Tanisha Thompson has over 15 years of experience in financial and administrative roles. She has strong skills in contract management, research and analysis, database management, and ensuring compliance. She currently works as a Credit Analyst for Hyundai Capital America, where she reviews loan applications, builds relationships with dealers, and provides backup support and training. Previously she held administrative and contract roles for NBC Universal and Toyota Motor Credit Corporation, where she managed spreadsheets, databases, and helped achieve corporate goals.

1. Tanisha R. Thompson
938 N Arroyo Drive Unit C – South Pasadena, CA 91030 – 626.676.2195 – TanishaReneThompson@Gmail.com
SUMMARY OF QUALIFICATIONS
Financial & Contract Administrative Specialist with a solid history of accomplishments within sophisticated corporate
environments. Uniquely qualified with proven Research, Analysis, Contract Database Management, Compliance,
Operations and Client Relations skills.
An effective Communicator and Motivator. Spearhead ambitious projects, drawing upon
Organization-Wide Resources and Leadership Skills in Process Improvement and Cost Saving.
Engage, brief and advise stakeholders to provide productive flow of information, ensuring Exceptional Customer
Experience. Apply a proactive, solution-based approach to optimize Compliance and
Best Practices. Adept in identifying and foreseeing a wider range of issues to provide conclusive solutions.
Build productive relationships with stakeholders to deliver Business & Financial Results to internal and external customers.
Highly successful experience supported by a Bachelor of Science Degree in Business Management.
A creative, well-organized and self-motivated generalist with exceptional Oral & Written Communication skills.
Personable & Articulate; represent organizations effectively in the public arena through community outreach,
advocacy and education, having served as Corporate Community Ambassador & Brand Energizer.
IT Proficiency: MS Office Suite, Adobe Suite, SAP, AutoCAD, Lotus Notes, SharePoint, Prolog, SNAP, Fast Data,
Innovis, Daybreak, Photoshop, Social Media Platforms, Business & Financial Calculator, AS400, as well as numerous
other analytical and financial software.
Thrive in challenging, dynamic environments, applying the full range of proven capabilities, to make key
contributions to corporate profit improvement.
PROFESSIONAL EXPERIENCE
Hyundai Capital America, Irvine, CA
Credit Analyst II (May 2016 – Present)
• Purchasing of sales finance contracts from franchise automobile dealerships. Through thorough knowledge of
credit analysis and loan documentation.
• Analysis is done to determine whether the loan applicant meets acceptable underwriting standards. Underwriting
is done using an automated credit system.
• Review and make appropriate decisions on loan applications which meet acceptable underwriting standards, while
maintaining high level of service to Internal and External customers.
• Ability to balance the demands of Production, Sales Support, Risk, and Quality Assessments as established.
• Build and maintain proactive relationship with automobile dealers.
• Build and maintain positive working relationship with peers and Dealer Funding Managers.
• Provide back-up support for team members and assist Special Credit team with funding issues.
• Mentor and train junior Credit Analysts as required.
SECONDARY FUNCTIONS:
• Thorough knowledge of credit analysis and loan documentation.
• Strong communications skills – oral and written.
• Coaching and feedback skills.
• Self-starter with excellent time management skills.
• Strong interpersonal and team building skills.

2. NBC Universal, Universal City, CA
Administrative Contract Coordinator-The Wizarding World of Harry Potter (September 2015 – May 2016)
• Assists with the administrative, contractual and financial process in support of the development from concept and
construction phases of projects at Universal Studios Hollywood. Includes both routine and non-routine tasks in
support of the project team. Under direction of the project director and managers, collaborates in drafting and
revising contracts, preparing contracts, and other contract related documents based on established forms and
systems. Works directly with vendors to build and maintain strong vendor relationships.
• Assists the financial team in financial reporting activities in a timely manner according to contractual obligations.
Ensures timely and accurate processing to influence best business decisions; aids financial team in acquiring
invoice revisions from vendor if necessary.
• Provides general administrative support and performs clerical duties for project team including but not limited to
calendar management, expense reports, travel, office supplies ordering and maintenance, vendor correspondence
and document control.
• Schedules and coordinates project meetings and/or conference calls with internal and external clients and
vendors. Distributes meeting minutes, initiates and follows-up with action items with project managers.
• Compiles, updates and maintains project data/information/tracking logs for various aspects of the project
including vendor tracking, exhibits, change order request logs and project contract status reports.
• Maintains and updates electronic and hard-copy project contract files in a retrievable manner.
• Processes vendor registration, reprographic and express delivery orders.
• Assembles and finalizes contract and project closeout documentation for all vendor contracts. Archives all
project files, drawings, logs and backup upon project completion.
• Handle other projects at the direction of the project director.
Toyota Motor Credit Corporation, USA, Inc., Torrance, CA
Contract Analyst (September 2007 – May 2015)
• More than a decade of making significant contributions to Revenue Generation, Branding an Social
Responsibility for America’s #1 Retail Manufacturer.
• Managed MS Excel spreadsheets in review and analysis of discounting contracts and credit applications, ensuring
accuracy and compliance with Truth-in-Lending requirements.
• Prepare held offer letters concerning unapproved contracts for secondary review.
• Manage retail and lease contract databases, identify and resolve irregularities, ensuring smooth operations.
• Collaborate within interdisciplinary team, making Dealer Sales and Service Office #1 in market share for fiscal
year 2015.
• Made significant contributions to achieving iCARE goals for Toyota as one among 50 Most Civic Minded
Organizations nationwide.
• Additionally contributed to corporate social responsibility and branding through planning and implementing
Driving My Financial Future as a community engagement project.
• As Brand Energizer, led Los Angeles office to achieve 100% associate engagement in Brand Story Contest.
Credit Investigator (July 2005 – September 2007)
• Reviewed dealership contracts prior to referral to credit and contract analysis.
• Conducted credit background checks, verified employment and investigated issues specific to offerings.
• Provided outstanding customer experience through prompt completion of assigned projects and courteous
response to inquiries regarding denial of credit.
• Managed customer information database, prepared audits and financing requests.
• Traveled to the Phoenix Dealer Sales and Service Office, expediting sales contract reviews and ensuring
compliance to clear up a significant backlog of unresolved issues
Corporate Associate Loan Processor (Placed through Adecco Temp Agency, October 2004 – July 2005)
• Administered Associate Retail and Lease Finance Program, facilitating application and purchase process, serving
as Corporate Associate Loan Expert.
• Maintained detailed financing, sales contracts and operational reports within SAP and MS Excel spreadsheets.
• Generated required documentation and provided timely interdepartmental delivery.

3. EDUCATION
University of Phoenix, Pasadena, CA
Bachelor of Science in Business Management, 2015
CERTIFICATES
Credit Analyst I Certification, Newport Beach, CA
Hyundai Capital, 2016
Consumer Credit Training and Working Remote, Newport Beach, CA
Hyundai Capital, 2016
AFFILIATIONS
Community Ambassador, Toyota Motor Credit Corporation
Brand Energizer, Featured on Toyota National Computer Screensaver