1. Sarah Wharton Wharts1@nationwide.com
5864 Buechler Bend 614-596-7750
Columbus, OH 43228
Professional Experience
Sr. Analyst, Business Consulting - Nationwide Insurance April 2105-Present
o Defines business transformation scope and objectives through research and fact-finding
combined with an understanding of applicable business processes, systems, and industry
requirements.
o Create business rules for IT documents and make sure Business Requirement documents
are up to date.
o Analysis of business and user needs, documenting requirements, and revising existing
business processes as necessary
Sr. Analyst, Process Management- Nationwide Insurance February 2014- April 2015
o Responsible for business or systems analysis, implementation and operation
o Analyze existing process and procedures and provide improvement, simplification or
discountenance of methods
o Prepare documents and contracts for suppliers/vendors
o Process Visa letters for onshore and offshore consultants working for Nationwide
o Vendor Management/Contract Management
Sr. Administrative Secretary– Nationwide Insurance January 2013- February 2014
o Collaborated and provided support to the Business Consulting Group in NW Direct on
planning efforts for Affinity
o Created and managed process mapping for Affinity Enterprise Architecture, ID processing,
current state assessments, and research cataloging.
o Manages calendars, email, travel, meeting preparation & planning, as well as on-boarding
for all new employees. This is under 3 directors and their teams made up of 43 staff
members.
Private Investor Reporting Analyst-JPMorgan Chase & Co. October 2011-Jan 2013
o Responsible for timely and accurate reporting of monthly remittances on the hEMC
mortgage loans on the (client 589) portfolio which are highly regulated by the
industry/investors and considered high risk
o Managed complex reporting that required loan level research of loan modifications,
buyouts, foreclosure sale, and securitizations by Private Investors
o Prepared Financial Statements for Loan Originators
Nationwide Insurance June 2000 - July 2011
Fiduciary Auditor, P&C SalesCompliance
Analyst Payroll, Taxation & Benefits
Business Information Analyst, Asset Management
Sr. Administrative Secretary, Home Office of Claims Support 2
Administrative Secretary, Field Claims Office
Financial Services Analyst, Retirement Solutions
Financial Services Representative, Ohio Deferred Compensation
Administrative Secretary, Medpay Department
Customer Service Representative I& II, Columbus claims call center

2. Education
Pursuing Project Management Certification
Stanford Project Certification
Related Job Skills
Dealing with Ambiguity
Detail Oriented
Problem Solving
Team & Customer Service Oriented
Microsoft Applications
Certifications
Business Transformation Planning
The Effective Facilitator
CI Champion – ID Processes, Client Letters, & Tax Audit
ESDM