1. Sarah Machado
47 THE BOULEVARD TAW HILL SWINDON SN25 1WB 07534657329
Sarah.machado010@gmail.com
I am an enthusiasticindividualthatcan workon myown initiative,eitheronmyownor as a team
player. I have good customerservice skills,communicationskills,the abilityto make decisionsand
goodorganisational skills. I have a strong workethicanda professional demeanour.
Work History:
Learn Direct Regional SalesAdministratorJanuary2014 – Present
Dutiesincludedthe following:
Completingadministrative rolesforsalesteaminSouthCentral,SouthEastandLondon
Managing a recruitmentdatabase
Auditingfiles
Communicatingtothe salesteamimportantinformation
Minute takingand writingupthe notes
Data Analysis
Telephone workforbothincomingandoutgoingcalls
Communicatingwithbothinternalandexternalclients
Producingmarketingcampaigninformation
Producingdocuments
Managing data basesandupdatingthe data base,toproduce daily,weeklyandmonthlyreports
Managing the salesteam
Workingas an assistantto the salesmanagerforthe region
Resolve queriesfromclientswithregardstoAge Grants
To meettightdeadlinesforfundingissuesandqueries
Usingthe followingITprograms – word,excel,dbase,email,in-housesystems

2. Volunteer July2012 – Present
National Trust– AveburyWorldHeritage Site
Dutiesinclude the following:
Enhance the visitorsexperience byprovidingaprofessionalandattentiveservice
Conductgroup toursof boththe museumandhistorichouse
Provide frontline ticketand subscriptionsales
Lead familyactivitiesinthe museum
Complete HealthandSafetytalks
Organise groupbookingstothe site
Assistwithmaintainthe conditionof the artefactsinthe archive
Complete routinechecksof the sitesarchive
Resolve membership enquiries
Liaise withHeadOffice inregardstoproblemsthatcannotbe solvedatlocal level
Volunteer 2013 – Present
Co-leaderof YouthGroupfor Children4-11– TFNT Clubat NorthSwindonBaptistChurch
Dutiesinclude the following:
Responsible forthe activitiesprovidedtothe childrenfromthe local community
Delegatingtaskstoothervolunteers
Healthand safetychecks
Safeguardingisinplace
Make sure that all importantdocumentationisinplace andupto date
Helpto planand organise the schedulesforeachterm
Education:
2009 - 2013 Bath Spa University:Batchelorof ArtswithHonours,EnglishLiterature andHistory
Degree
2009 CirencesterCollege;A LevelsinEnglishLiterature,BusinessStudiesandHistory

3. 2008 GCSE – x 12 includingMaths,EnglishandScience
Additional Skills:
Schedule management,timemanagement,communication,problemresolution,meetingdeadlines,
reportanalysis,businesssystemanalysis,ITskillswithknowledgeof the MicrosoftPackages