Michelle Jantz is a disciplined and detail-oriented professional with over 25 years of experience at the American Red Cross in roles such as Executive Director, Director of Operations, and National Health and Safety Specialist. She has a proven track record of leading change management initiatives, process improvements, and strategic planning efforts that increased operational margins by 80% and fundraising by 68% over three years. Jantz holds a BA in Education from Wichita State University and is a Six Sigma Green Belt and graduate of the Harvard National Preparedness Leadership Institute Meta-Leadership Program.

1. MICHELLE JANTZ
Personal: Office:
1524W. JulianneWichita,KS 67203 1900E. DouglasWichita,KS 67214
Mobile:703-344-8822 Email:micjantz@yahoo.com Phone:316-219-4086Email:Michelle.Jantz@redcross.org
Disciplined,detail orientedprofessionalwith provensuccessin change management,processimprovement,
operations,increasingmarginsand on-timedeliverables.
 Dynamic team leaderwith knowledgeofhumanresources,changemanagement,processimprovementandoperations
 Capable to manageandnegotiate largecrossagencyprojectsefficiently
 Administeredproductandservicesalesprogramsthat generatedan80% profit increase
 Managed teamsinmultiplelocationsand differentprogram areasin a highlycompetitivecorporate salesmarket
 Responsibleforthe development,maintenanceand reportingofoperationalbudget
 Highlydeveloped problem-solvingandcrisismanagementproficiency
 Ability to motivate directreportsand leveragetimemanagementskillsandinterpersonalrelationshipstoachieve
performancegoals
 Leadership,EducationandDevelopment(LEAD) 2014Cohortmember

EXPERIENCE
AMERICANREDCROSS,Various Locations April 1990 –Present
Executive Director,SouthCentraland SoutheastKansas (formerlyMidwayKansasChapter)
Director,Operations,PreparednessHealthandSafety Services – NationalHeadquarter,WashingtonDC
Director,HealthandSafety – BrowardCountand GreaterMiamiandTheKeys,Ft. Lauderdale,FL
Program Manager,ProfessionalAquatics –GreaterKansasCity, KansasCity, MO
Executive Director–DouglasCounty, LawrenceKS
NationalHealthandSafety Specialist-NationalHeadquarters-StationedinWichita,Kansas
Safety Specialist - Midway-KansasChapter,Wichita,KS
Accomplishments
 Developedstrategic plansto increaseprogram resultsandfinancialstabilityandmanageddailyoperationstoensure
qualityservice deliveryand costefficientprograms
 Ledchangemanagementthroughmultipleorganization re-structuring,working toinfluence andimplementbusinessand
cultural changes
 Developedandmanagedbudgets rangingfrom $100,00 -$1.7M includinggrantsandcontractstoreachstrategic goals
andobjectives; increasedfundraising68%over a 3 year period;increasedmarginannuallyandby 80% inthree years
 Administeredfirst sharedadministration shared serviceagreementbetweentwochapters- largemarket(5.4M people);
improved marginofPHSS departmentby $300,000inoneyear
 Administeredhumanresourcesfunction,includingdevelopmentofpersonnelpolicies,attracting,interviewingand
retaininga staff of 30 employees andcontributingtothe developmentofvolunteer workforce
 Provided strategic planning,,ensuringnecessaryresourcestoassurecustomersatisfaction including management
trainingto executiveleadership
 Developedandmaintainedexternalrelationshipswithcommunityorganizations,businesses,andagencies
 Ledthe implementationofa nationwideinboundcall/servicecenterincludingrequestforproposal,vender selection,
processandprocedureanalysisandrevisionand changemanagement
 Ledlocal disasterreliefoperationsas the OperationsManagement/JobDirector–HurricanesKatrinaandWilma;
respondedto anddirectedvolunteerresponderteams exceeding200individualsforlocaldisasterresponse
EDUCATION
BA, Education –WichitaState University, 1991
Six SigmaGreenBeltCertification,2013
Harvard NationalPreparednessLeadershipInstituteMeta-LeadershipProgram,2016