1. Samantha L Green
1600 N Elm St
Muncie, IN 47303
937-856-5040
sgreen328@gmail
Professional Summary and Objective
My objective is to find a position that will allow me to grow and be creative, I have the drive and determination to
become a leader and help create success in any work environment.
I was a conscientious Store Manager effective at managing and leading teams, managing store operations and
promoting merchandise to increase store profits. I was focused on maximizing productivity and increasing customer
base. I am exceptional at customer service and believe it is essential to retail success. I have more than 5 years in store
management and 20 years in customer service. Well-versed in directing personnel, creating effective merchandising
projects and using sales strategies to boost store sales.
Skills
• Excellent customer service skills
• POS system knowledge
• Merchandising
• Photo printing and Quality control
• Bank deposit procedures
• Staff training and development
Work History
Store Manager
Photographic Specialist
Photo Lab Technician
February 1993 – March 2016
• Interviewed job candidates and made staffing decisions.
• Counted cash drawers and made bank deposits.
• Assigned employees to specific duties to best meet the needs of the store.
• Instructed staff on appropriately handling difficult and complicated sales.
• Examined merchandise to verify that it was correctly priced and displayed.
• Reported to the district manager regarding all store and staff issues.
• Trained and developed new associates on POS system and key sales tactics.
• Generated repeat business through exceptional customer service.
• Managed staff of 6 sales associates and 1 assistant manager.
• Taught customers how to use their camera gear.
• Assisting customers in learning how to use in store kiosk systems.
• Assisting customers in finding the right product to fit their needs.
• Printed customer's images and quality checked them.
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Education
Waukegan High School
Waukegan, IL
High School Diploma