The document discusses barriers to communication. It defines communication as the exchange of information, ideas, thoughts, and emotions so that everyone gains a common understanding of the intended message. It then outlines five main barriers to effective communication: language barriers due to specialist jargon or abstract terms; physical barriers due to distance or visual/accent disconnections; physiological barriers like speech or hearing disorders; psychological barriers such as attitudes and emotions; and cultural barriers relating to differences in gender, age, or diversity. The document concludes by suggesting solutions for overcoming communication barriers like ensuring clarity of thoughts, understanding the audience, getting feedback, using body language, avoiding overload of information, and controlling emotions.

1. BARRIERSTO
COMMUNICATION
Communication And Creative Writing
Professor: Ms. Tressa
By: Nooria Esmaelzade
2 – August – 2018

2. POINTS OF DISCUSSION
Communication-what it is?
Barriers?

3. WHAT IS COMMUNICATION?
everyone gain a common understanding of the
intended message.
Exchange information, ideas, thoughts and
emotions

4. COMMUNICATION BARRIERS

5. BARRIER 1  LANGUAGE

6. BARRIER 1  LANGUAGE (KNOWLEDGE LEVEL)
Messages with many specialist jargon and abbreviations

7. BARRIER 1  LANGUAGE (ABSTRACT TERMS)
Any question on
the components
of an aircraft??

8. BARRIER 2  PHYSICAL (DISTANCE)

9. BARRIER 2  PHYSICAL (DISTANCE)
Disconnection - Visual - Accent

10. BARRIER 3  PHYSIOLOGICAL
• Speech disorders
• Memory
• Physical
condition
• Hearing

11. BARRIER 4  PSYCHOLOGICAL

12. BARRIER 4  PSYCHOLOGICAL
• Attitude towards self
• Emotions
• Fear
• Attitude towards audience
• Personality

13. BARRIER 5 CULTURE - GENDER / AGE / DIVERSITY

14. BARRIERS WHAT IS THE SOLUTION??
Have Clarity inYour Thoughts
Understand the audience
Have a Feedback from the receiver
Make use of the body language
Avoid overloading too much of information
Keep your emotion in Control

15. POINT

16. BARRIERS IN COMMUNICATION
Thank you
