Jamie King has over 15 years of experience in restaurant operations management, specializing in training and development. She has a proven track record of opening new locations and leading training initiatives. Her experience includes roles as a Director of Training, General Manager, and Store Manager at Slater's 50/50 and In-N-Out Burger, where she trained staff, launched new locations, and exceeded sales goals. She holds a Master's degree in Management and certificate in creating new manager training programs.

1. JAMIE A. KING
301 W Vermont Ave. #814 ~ Escondido, CA 92025 ~ Jmeking33@hotmail.com ~ 760-613-9664
RESTAURANT OPERATIONS MANAGER
Highly accomplished professional with expertise in high volume restaurant operations, specializing in training, professional
development, and on-boarding.
Adept in performing within dynamically changing environments requiring focused decision-making.
Excellent leadership talents related to training and development initiatives.
Repeatedly promoted into training roles based on demonstrated success in operations, executing initiatives,
identifying growth opportunities, and leading organizations through critical transitions.
High Volume Operations • New Restaurant Staffing & Training • Training & Development • Staff Development
Performance Management • Teaching • Course Work Design • Staff Supervision & Coaching
PR O F E S S I O N A L EX P E R I E N C E
Slater’s 50/50 Incorporated (September 2011-July 2015)
Director of Training; Training and Communications Manager (September 2012-July 2015)
 Created and administered new manager training program
 Generated and facilitated front of house team member training manuals, workbooks, checklists and
trainer materials
 Established and taught the Train the Trainer program
 Directed the opening of five of the seven Slater’s locations
 Lead new hire orientation, on-boarding, and performance management initiatives
 Provided ongoing team member preparation and testing for new menu and special release menu items
 Assisted in creating organizing and presenting all company wide manager meetings
 Created orientation program
 Followed up on all new hire team members and managers
 Wrote and planned communication strategies for all new initiatives/policies
General/Regional Manager (2011-2012; 2014)
 Opened and managed the highest volume Slater’s location-Liberty Station (San Diego)
 Established open/close procedures and checklist for company
 Assisted in setting service standards; building secret shopper criteria
 Established company-wide cash handling procedures
 Launched company-wide retail tracking/inventory procedures
 Wrote the first employee handbook and job descriptions
 Familiar with Aloha POS and Configuration Center operations
 Assisted in training roll out of HR/Payroll systems
o PeopleMatter
o Paycom
 Provided leadership and direction to all aspects of training and development
 Coached the team in performing at optimal levels and surpassing objectives
 Handled cost containment, P&L management, and staff supervision
In-N-Out Burger (2001 – 2010; 1992 – 1997)
Store Manager – (2007 – 2010)

2. JAMIE A. KING
Page 2 of 2
 Provided leadership and direction to all aspects of training and development
 Led new hire orientation, on-boarding, and performance management initiatives
 Coached the team in performing at optimal levels and surpassing objectives
 Conducted performance evaluations and developed progression plans
 Handled cost containment, P&L management, and staff supervision
 Facilitated team-building staff meetings
Store Manager – Draper, UT (2009 – 2010)
 Pioneered the launch of the store in a new market
 Trained and developed the team in exceeding targets
 Provided support to the divisional manager in developing and implementing curriculum for manager
preparation course for Salt Lake division
 Garnered recognition for being the top team in sales within the first 6 weeks of store opening
 Achieved top 10 in sales within the company for first 6 months
 Recognized in the top 25% within company for Quality, Friendliness, and Cleanliness evaluations
Store Manager – Casa Grande, AZ (2008 – 2009)
 Led efforts to open the store in a new market
 Directed all aspects of the safety program within Southern Arizona Division, which encompassed
managing 12 safety coordinators within stores
 Recipient of the Accident Free Award
Store Manager – Temecula, CA (2007 – 2008)
 Exceeded 100% of goals in 2007 due to sound business acumen
 Played a key role in developing and teaching curriculum for manager preparation course for division
Shift Manager – San Diego County (2003 – 2006)
 Aided the store manager in all aspects of operations management, staff supervision, and cost
containment
 Trained and developed the team while promoting efficiency and profitability
Divisional Trainer (2002 – 2003)
 Directed all aspects of training and professional development within the entire division
 Coached and developed the store trainers at each site
 Assisted the divisional manager with management meeting presentations
 Facilitated and delivered leadership classes within the division
 Additional tenure within In-N-Out Burger includes Management Trainee and Associate
Early Career: Customer Service Representative – Nationwide Auto Glass, Provo UT (1999 – 2001)
ED U C A T I O N & CR E DE N T I A L S
Certificate – Creating New Manager Training Programs
Association for Talent Development
Master of Science, Management
University of Phoenix, Murrieta, CA

3. Bachelor of Science in Psychology
Brigham Young University, Provo, UT
AF F I L I A T I O N S
Association for Talent Development (ATD)