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CURRICULUM VITAL
ROBAL MIAH
Permant Address;
Moharong, Chandina, Comilla, Bangladesh.
Correspondence Address:- Kanifushi beach Resort.
Contact No: +9607523615 ( Maldives )
E-mail:- rubel.2010@hotmail.com
Skype ID:- mrshumonmaih
Passport No:- BB0781678
Applying for the post Housekeeping Senior Room
Attendant
PROFILE
High regards for teamwork, can work well in an individual and group
capacity as when required. Work with dedication in all tasks assigned and
undertaken by possess and willingness to learn.
Overcomes challenges through a tenacious approach. Likes to interact with
many different types of people, Quick to adapt to new ideas and changes,
Seeks to find ways to interact positively in difficult situations. Tend to thrive
on a fast pace, quick to act and enjoys challenges and competition plus an
effective team player.
CAREER OBJECTIVE
To join an interactive organization that offers me a constructive
workplace in communicating and interacting with customers and people;
solve problems in effective/creative manner and developed my skills and
potential to provide valuable contribution to the company
EXPERIENCE
 February 2005 - May 2007, Memorial Hotel, ( 2 Years) Dhaka Bangladesh,
 July 2007 – July 2009 in ORnex pvt ltd, Ocean Reed, Fareedhee Magu, Male’,
Maldives as a GRV ( Guest Room Valet ) .
 July 2009 – June 2011 in ORnex pvt ltd, Ocean Reed, Fareedhee Magu, Male’,
Maldives as a Reception .( Cashier )
 July 2011– July 2014,Hotel Relaxinn, Male, Maldives as a Housekeeping Team Leader.
 Presently working Atmosphere Kanifushi Island Resort Housekeeping
department as a Senior Room Attendant since 24th August 2014 up to date.

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Company Name : Atmosphere Kanifushi Beach Resort & Spa.
Position : Housekeeping Senior Room Attendant.
Location : Maldives.
Duration : Presently working at Atmosphere Kanifushi Beach
Resort & Spa Since 24th August 2014 up to date
Duties and Responsibilities :
• Clean Guest corridor daily performing any combination of the following duties:
a. Vacuuming
b. Dusting of floor skirting board
c. Removing wall dirty marks (or make maintenance request if
necessary)
d. Empty and clean standing ashtrays
e. Polish guests lift door
f. Dusting and cleaning of window frames and artworks.
• Clean Housekeeping equipment’s such as machines, trolleys, and
ensure that they Receive keys (Rooms/Pantries).
• Refill trolleys for supplies and linen appropriately base from the room
occupancy.
•Cleans rooms and bath rooms, performing any / combination of the
following duties:
a. Vacuum carpets and upholstered furniture
b. Dust and Dump
c. Wipe furniture
d. Empty ashtrays and waste baskets
e. Make beds, wash sink, toilets, tiles, mirror and floor
f. Polish bright work
g. Replenish bathroom and room supplies
h. Tidy and arrange neatly, guest toilet articles or vanity
i. Fold guests night clothing.
• Clean rooms and bathrooms as required for next day early arrivals.
• Report suspicious behaviour of guests
.
• Rooms are in good condition at all times.
• Turn over all the soiled linen/towels to the laundry after your duty.

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• Make sure to lock all the pantry after duty.
• All the keys must be turned over to Floor Supervisors.
• Perform other duties assigned by the Floor Supervisor / or Assistant
Executive Housekeeper.
Company Name : Hotel Relaxinn, (Pre- Opening)
Position : Housekeeping Team Leader.
Location : Male, Maldives
Duration : July 2011 – July 2014
Duties and Responsibilities :
 Responsible for clear and effective communication between
housekeeping and other departments.
 Report all work orders to engineering/maintenance any and all
problems needing repairs.
 Focus on Special Emphasis on Priority and VIP guests.
 Create a courteous friendly, professional, work environment
through open line of communication.
 Ensure compliance with safety and sanitation standard.
 Inspect and maintain hotel rooms daily.
 Maintain a regular deep cleaning program, a monthly planner
consisting of a project a day. Floor/carpet care. Flipping
of mattresses (Keeping records/check lists).
 Assist Housekeeping Manager in maintaining a monthly linen
inventory.
 Approach all encounters with guests and employees in a friendly,
service-oriented manner.
 Maintain regular attendance in compliance with hotel standards, as
required by scheduling, which will vary according to the needs of
the hotel.

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 Maintain high standards of personal appearance and grooming,
which include wearing the proper uniform and nametag when
working.
 Comply at all times with the hotel standards and regulations to
encourage safe and efficient hotel operations.
 Maintain an overall clean and safe hotel for our guests as well as
our employees, establishing and maintaining quality control.
 Utilizing the proper equipment and supplies for the efficient and
economical operation of the hotel.
 Ensure that all guest rooms, public areas and back of the house
work areas meet the established standards of cleanliness to assure
guest satisfaction and maximize revenue.
 Supervise, train, support, and monitor room attendants, turndown
attendants, and housemen.
 Ensure that housekeeping services are completed in a first-class
manner.
 Provide guests with professional, efficient, prompt and courteous
service.
 Assign daily tasks to the housekeeping staff.
 Inspect and ensures all rooms have been assigned and serviced
each day –Coaches employees as required.
 Assist the Housekeeping Manager managing the staff company
goals and objectives.
 Receive payment by cash, check credit card, voucher or automatic
debits.
 Issue receipts, refunds, credits, or change due to customers.
 Count money in cash drawers at the beginning of shifts to ensure
that amount is correct and that there is adequate change.
 Greet customers entering establishments.
 Calculate total payment received during a time period, and
reconcile this with total sales.

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Company Name : ORnex Pvt Ltd, Ocean Reed.
Position : GRV (Guest Room Valet)
Location : Male, Maldives.
Duration : July 2007- July 2009
Duties and Responsibilities:
• Clean Guest corridor daily performing any combination of the following
duties:
a. Vacuuming
b. Dusting of floor skirting board
c. Removing wall dirty marks (or make maintenance request if
necessary)
d. Empty and clean standing ashtrays
e. Polish guests lift door
f. Dusting and cleaning of window frames and artworks.
• Clean Housekeeping equipment’s such as machines, trolleys, an
•Cleans rooms and bath rooms, performing any / combination of the
following duties:
a. Vacuum carpets and upholstered furniture
b. Dust and Dump
c. Wipe furniture
d. Empty ashtrays and waste baskets
e. Make beds, wash sink, toilets, tiles, mirror and floor
f. Polish bright work
g. Replenish bathroom and room supplies
h. Tidy and arrange neatly, guest toilet articles or vanity
i. Fold guests night clothing.
• Clean rooms and bathrooms as required for next day early arrivals.
• Report suspicious behaviour of guests
.
• are in good condition at all times.
• Turn over all the soiled linen/towels to the laundry after your duty.
• Make sure to lock all the pantry after duty.
• All the keys must be turned over to Floor Supervisors.
• Perform other duties assigned by the Floor Supervisor / or Assistant
Executive Housekeeper.

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Company Name : ORnex Pvt Ltd Ocean Reed.
Position : Reception (Cashier)
Location : Male, Maldives.
Duration : July 2009- June 2011
Duties and Responsibilities:
 Receive payment by cash, check credit card, voucher or automatic
debits.
 Issue receipts, refunds, credits, or change due to customers.
 Count money in cash drawers at the beginning of shifts to ensure
that amount is correct and that there is adequate change.
 Greet customers entering establishments.
 Calculate total payment received during a time period, and
reconcile this with total sales.
 Resolve customer complaints.
 Sort, count, and wrap currency and coins.
Company Name: Memorial Hotel.( Pre-Opening)
Position : Room Attendant.
Location : Dhaka, Bangladesh.
Duration : February 2005 to May 2007
Duties and Responsibilities:
Clean Guest corridor daily performing any combination of the following duties:
a. Vacuuming
b. Dusting of floor skirting board
c. Removing wall dirty marks (or make maintenance request if
necessary)
d. Empty and clean standing ashtrays
e. Polish guests lift door
f. Dusting and cleaning of window frames and artworks.
• Clean Housekeeping equipment’s such as machines, trolleys, and
ensure that they Receive keys (Rooms/Pantries).

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• Refill trolleys for supplies and linen appropriately base from the room
occupancy.
•Cleans rooms and bath rooms, performing any / combination of the
following duties:
a. Vacuum carpets and upholstered furniture
b. Dust and Dump
c. Wipe furniture
d. Empty ashtrays and waste baskets
e. Make beds, wash sink, toilets, tiles, mirror and floor
f. Polish bright work
g. Replenish bathroom and room supplies
h. Tidy and arrange neatly, guest toilet articles or vanity
i. Fold guests night clothing.
• Clean rooms and bathrooms as required for next day early arrivals.
• Report suspicious behaviour of guests
.
• Rooms are in good condition at all times.
• Turn over all the soiled linen/towels to the laundry after your duty.
• Make sure to lock all the pantry after duty.
• All the keys must be turned over to Floor Supervisors.
• Perform other duties assigned by the Floor Supervisor / or Assistant
Executive Housekeeper.
TRAINING
 Guest Service Professional at America Hotel & Training.
 Responsive Service Training at Atmosphere Kanifushi Beach Resort & Spa,
Maldives
 Colleague Training at atmosphere Kanifushi Beach Resort & Spa,Maldives.
 Faire Safety awareness Training at Atmosphere Kanifushi Beach Resort & Spa,
Maldives.

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 Work and Ethics Training At Hotel Relaxinn, Maldives.
 Housekeeping Training at Hotel Relaxinn, Maldives.
 Team Leader Training at Hotel Relaxinn, Maldives.
 Service Training at ORnex Pvt, Ldt, Ocean Reed ,Maldives.
 Completed in Housekeeping in international Training institute in Bangladesh.
 Completed Training Room Attendant & Public Area Attendant at Hotel Memorial.
EDUCATION & QUALIFICATION
 Completed (S.S.C) Secondary School Certificate, 2005 From Chandina Pilot High
School
 Completed ( HSC ) Higher Secondary Certificate, 2007 From Govt Hagi Muhammad
Mohsin College
( Humanities Group) Bangladesh National Education Board, Chittagong,
COMPUTER KNOWLEDGE
 Good knowledge on Internet.
 Basic Computer knowledge.
 Good knowledge of Opera.
GUEST DELIGHT APPRECIATION CERTIFICATE .
 Service to Delight in May 26th 2015 at Atmosphere Kanifushi
beach Resort & Spa.
 Friendly and Attentive Service in June 22nd 2015 at
Atmosphere Kanifushi beach Resort & Spa.
 Customize to Delight in 12th July 2015 at Atmosphere Kanifushi
beach Resort & Spa.
 Cooperate to Delight in 15th July 2015 at Atmosphere Kanifushi
beach Resort & Spa.

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ACHIEVEMENTS
 Star of the month in August 2006 in Memorial Hotel
 Colleague Star of the Year in 2010 in ORnex Pvt Ltd, Ocean Reed
 Colleague of the Month in April 2013 at Hotel Relaxinn
 Star Team Leader of the Year in 2013 at Hotel Relaxinn
 Star of the Month in November 2014 at Atmosphere Kanifushi
Beach Resort & Spa.
 Nominee Front of House in November 2014 at Atmosphere
Kanifushi beach Resort & Spa
 Colleague of the Year in 2014 at atmosphere kanifushi Beach
Resort & Spa.
VALUBLE ITEMS FOUND
 Honest Certificate in 15th March 2007 at Memorial Hotel.
 Honest Certificate in 27th August 2009 at ORnex Pvt Ltd,Ocean
Reed.

 Honest Certificate in 2nd September 2012 at Hotel Relaxinn.
 Honest Certificate in 28th December 2014 at atmosphere kanifushi
Beach Resort & spa.
PERSONAL DETAILS
Full name: Robal Miah Marital Status: Single
Father’s name: Abul Hussain Religion: Muslim
Mother’s name: Senoara Begum Occupation: Self-employed

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Gender: Male Occupation: Self-employed
Nationality: Bangladeshi Height: 5’6
Address Vill:- Moharong Birth date: 10th may 1990
Address Vill:- Moharong P.O: Chandina
P.S: Chandina District: Comilla
Country: Bangladesh
Personal Contacts No: (+960) 7523615
E-mail: rubel.2010@hotmail.com
LANGUAGES KNOWN
 English
 Hindi
 Dhivehi
 Bengali
HOBBIES & INTERESTS
 Play
 Music
 Foot ball
 Cricket
I hereby agree that, all of the above information is correct for the best of my knowledge
Yours Sincerely
ROBAL MIAH