1. James Devitt
6942 Blacksmith Way, Lake Worth Florida 33467 - Cell: (772)708-7725 - jaymzdevitt@yahoo.com
Summary
Experienced and motivated manager looking for a rewarding position as an Assistant Manager, to use and
expand my skills and training.
Highlights
 Accurate cash handling
 Store opening and closing procedures
 Store operations
 MS Office proficient
 Outstanding communication skills
 Exceptional leadership skills
 Conflict resolution skills
 Team-oriented
 Reliable
 Flexible schedule
 Employee scheduling
 Able to grasp new concepts quickly and
efficiently.
 Payroll
 Pays attention to detail
 Provides star Customer service
 Merchandising
 Cashiering
 Planograms
 Loss prevention
 Time management
 Telephone etiquette
 Retail inventory management
Education
Medvance Institute － Palm Springs, Florida, United States
Medical Assistant Diploma: Medical Assistant, 2009
Santaluces Community High School － Lantana, Florida, United States
High School Diploma: High School, 2000
Work Experience
Ross Dress for Less － Lake Worth, Florida
Area Supervisor/ Manager on Duty － October 2014 to January 2016
 Operated cash register, completed purchases with cash, check, credit and debit payment methods.
 Responded to safety and loss prevention incidents.
 Responsible for store Loss Prevention including a large customer service presence on the sales floor,
customer and associate engagement and heightened Loss prevention awareness.
 Responsible for merchandising assigned department.
 Responsible for cleanliness, organization, and maintenance of stockroom and store.
 Responsible for floor moves and putting up promotional signage as needed.
 Helps deliver and place merchandise on the sales floor when all merchandise is processed.
 Reorganized the sales floor to meet company demands.
 Responsible for ensuring any back stock is secured and processed to company policy.
 Ensures all go backs are ticketed, scanned, nubbed, security tagged, and returned to the sales floor.
 Responsible for receiving merchandise truck daily.
 Responsible for Front End control when needed, This includes refund approval, Associate purchase
approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, and break schedules.
 Conducts "code 50'' package inspections before associates leave the building.
 Opened and closed the store.
 Performed transaction audits on all cashiers.

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 Signed for incoming/outgoing shipments.
 Responsible for payroll administration including daily punch edits, Associate scheduling compliance,
Sunday payroll transmission and payroll reporting as needed.
 Ensures Cash pick-ups bank deposits, and that cash orders were placed when needed. Performed
Mark out of stock daily. Reviews markdown team schedule, pulls markdown information weekly, and
ensures recovery, sizing, and markdowns are completed to company standards.
 Responsible for re-wraps as needed.
 Ensures all equipment is operable - communicates issues to the Ross Store's help desk as needed.
 Assisted Deerfield Beach store for a month due to a manager’s absence.
 Delivered excellent customer service by greeting and assisting each customer’s questions and
concerns.
 Trained staff to deliver outstanding customer service and merchandising.
 Worked closely with the District manager to formulate and build the store brand.
 Responsible for daily trash removal.
 Any other duties/ tasks assigned by the Store Manager.
Ross Dress for Less － Delray Beach, Florida
Retail Associate/ MOD Plus－ November 2011 to October 2014
 Operated cash register, completed purchases with cash, check, credit and debit payment methods.
 Maintained store in clean and neat manner.
 Stocked and merchandised Home Bed and Bath Department.
 Organized items in visually appealing manner.
 Met incoming customers and provided immediate assistance.
 Listened to customer needs and preferences to provide accurate advice.
 Trained all new sales employees on effective techniques.
 Reviewed purchases for fraudulent activities.
 Worked flexible schedule to accommodate changing customer levels.
 Answered incoming telephone calls with professional and knowledgeable responses.
 Was in charge of the store in manager’s absence.
 Created attractive displays.
Eric Kovacs Photography － Boynton Beach, Florida
Photographer Assistant － April 2004 to October 2014
 Changing lenses, Carrying, and setting up equipment.
 Stand in for the subject while the photographer sets up lighting.
 Held reflectors and lighting when used during the shoot.
 Assisted Photographer by taking pictures and video.
Grand Lacuna Golf Club － Lake Worth, Florida
Golf Starter － August 2010 to December 2010
 Clean golf clubs upon return.
 Bring golf carts to and from cart barn carefully and safely.
 Load guests bags on carts when needed.
 Maintain the Cart barn in a neat and orderly fashion.
 Maintain presence in and outside cart barn to properly service guests.
 Clean golf carts off after use at the cart barn.
 Ensure that all golf carts are properly staged and stocked (i.e.: scorecard, pencil, full sand bottle,
towels, etc.)
 Park carts in assigned areas and keep cart barn neat and orderly.
 Maintain proper water levels in the batteries, check tire pressure and fill tires when needed, oil changes
on carts.
 Report malfunctions or problems with carts promptly.

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 Spread hospitality and goodwill among members and guests.
 Maintain neat dress and personal appearance.
 Drives vehicle equipped with trailer that automatically picks up balls as vehicle moves over fairway.
 Other duties as required by professional staff.
Fountains Country Club － Lake Worth, Florida
Bag room Attendant/ Supervisor － October 1999 to December 2009
 Bring out member’s golf bags upon arrival, check for cleanliness and complete set.
 Clean and store away golf bags upon return.
 Bring golf carts to and from cart barn carefully and safely.
 Load member and guests bags on carts when needed.
 Keep carts parked and staged in a neat and orderly fashion.
 Process bags to the bag room quickly and efficiently.
 Maintain the bag room and cart barn in a neat and orderly fashion.
 Maintain presence in and outside bag room to properly service membership.
 Clean golf carts off after use at the cart barn. Ensure that all golf carts are properly staged and stocked
(i.e.: scorecard, pencil, full sand bottle, towels, etc.)
 Park carts in assigned areas and keep cart barn neat and orderly.
 Maintain golf carts. Maintain neat dress and personal appearance.
 Drives vehicle equipped with trailer that automatically picks up balls as vehicle moves over fairway.
 Starts revolving tumbler filled with soapy water and immerses golf balls to remove dirt, grass stain, and
club marks.
 Replaces golf balls in pyramid racks for use by driving range patrons.
 Assigns tasks to workers in cart barn and bag room.
 Other duties as required by professional staff.
Accomplishments
 Increased checkout accuracy from 67% to 90% by putting high performing cashiers with new and
inexperienced ones.
 Coached Associates and worked with Loss Prevention team which resulted in a 20% reduction in
shrink.
 Received Ross Star of the month 3 times in one year and received Manager of the month.
 Was promoted after 3 months of employment with Ross.
 My team and I won the best impulse shop in the District.
 Received award for excellent academic achievement.
 Maintained a 4.0 GPA
 Graduated with Honors