1. MUHAMMAD PERVAIZ ZAMAN
PermanentAddress: Dhand KhaterBandiPostoffice
Chamyaly Teh &DisttAbbottabad.
Ph #. (KSA) 00966576247132
E mail: parvaz.zaman@yahoo.com
Gmail: muhammadpervaiz77@gmail.com
OBJECTIVES
Seeking a challenging laundry supervisor in a growing organization having
“Participative ManagementStyle” and offering opportunities for growth,diversified
exposureto further Excel the professionalskills and environmentto motivate the
individual for a long-term career.Ihave vastexperiencein the relevantfield from
Pakistan &SaudiArabia since 1995 till nowdays.(19years)
PERSONAL INFORMATION
Father’sName MuhammadZaman
Dateof Birth 18 April 1977
Marital Status Married
N.I.C # 13101-0857271-3
Passport# A7874044
Domicile Abbottabad
Religion Islam
Nationality Pakistani
ACADEMIC QUALIFICATION
 Degree/Certificate year Board
 D. Com 1994 B.I.S.E Abbottabad
 Matriculation 1992 B.I.S.E Abbottabad

2. Computer skills:-
 Basic knowledge of computer Software &Hard ware.Basic knowledgeof Microsoft
Excel Microsoftword and internet,Skype,face Book,LinkedIn.
Work Experience.
 Working in Royal commission Hospital in Jubal SaudiArabia as a laundry
Supervisor (with SRACO companysince date 9/2/2014to till now.
It is a big hospital in Saudi Arabia in Jubal 350bedscapacity ofthis hospital. and
also have a six clinic in Jubal allcity.
We have a big laundry every day we are washingmaximum 10 ton linen and
uniform ofdoctor and nurses andpatientlinen .we have all automatic equipment
of laundry.28 person is working with me.
 I am Manageoverall dailyoperationsof the Laundry Department.
 Inspects Laundry, Dry Cleaning andpresswork on a dailybasis, to ensure
optimum Qualityof work, promptpick-up andon timedeliveryof linen.
 Coordinateswithenvironmental ServicesDirector, and nursing Director
ensure that there is an adequatesupply of linen and uniformsavailableat
all times.
 Monitors washformulasand use of washingchemicalsin order to
maintain.
 Whiteness/brightnessof linen and to ensure linen isreturned to user
departmentsfree of stainsand unpleasantodors.
 Develops and implementsstandard operatingprocedures, as well as
production and qualitystandards.
 Checks constantly all laundryand drycleaning equipment, to ensure that
machinesare kept clean, properly maintained andin efficientoperating
condition.
 Prepare and delegatedailytasksto Laundry attendants.
 Inspect the linen room and uniform room to ensure cleanlinessand
complianceto the LeadingQualityAssurancestandardsof the Hospital.
 Maintain Laundrydepartment, ensuringthe highest standardsof
cleanliness are met. Manageand control all operation equipment.

3.  ImplementInfection control policy procedure as per (OSHA)standard.
 Conduct trainingHealthcare and safety infection control and fair fighting
&safety.
 Dailyproduction by pieces and by kilogram summeryand
Monthly linen and uniformsinventory.
 Must makesure all the machinesare runningsmoothly.
 Employeesare doing their jobs properly and that customers are satisfied.
 Ensures that every resident or patienthas an adequatesupplyof linens
and towels.
 Staff Scheduling.
 Maintains an adequate stock ofchemical for the laundry
 Worked in Pullman Zamzam grandsuitMakkahKSA(Accor)Hotelas a laundry
supervisor from 29/8/2009 to 28/8/2013.
 Ensures consistent workflow to minimize peaks and valleys in production.
• Check on production methods and procedures,issue necessary orders to
correct
shortcomings and take inventory and control supplies.
• Provide training to laundry employees and give regularly feedback about
their
Performance.
• Ensure thatlaundry employees are knowledgeableabouthotel’s servicesand
Facilities.
• Prepare duty ro. Hotel Capacity ofGuestRooms is 1315 and 3 Big
Restaurants with the 3000 GuestSitting ArrangementHaving one ofthe
biggestLaundryin Makkah whichis every day 1100kg washing. There was
mane power 75 people workedunder me.Implementand fallowup Hotelsafety
instruction.•Analyzed departmentbudgetto identify budgetneeds and
reductions,
• Responsible for the proper handling ofguestand houselaundry and
establish standards and procedures to ascertainquality ofwork performed.
• Regularly analyze procedures in order to elaborate on ways for
improvement and institute safety measures.
• Followup with engineeringdepartmenton preventive maintenance andrepair
orders.
• Ensures thatall the laundry equipment,machinery and premises are being
maintained well.
• Ensuring and maintaining the productivity levelofemployees.
• Providing services thatare beyondfor customer satisfaction,steer, and fill

4. in monthly attendance record.
• Investigate complaints and take corrective measures.
Personallysupervisesthespottingand washingofall stained linen.
Responsibleforcommunication with Housekeeper,Room serviceManager,&RestaurantManager Follow
up BanquetManagerdailyspecials,weekly&monthlyrequirements .
Staff Recruitment,Training,Evaluation,Vacationsplan Social Activity.
Responsibleformonthend inventory.
 Worked in Serena Hotel Islamabad(TPS)Pakistan as a Laundry supervisor from
01/12/2005 to 26/8/2009.
Hotel capacity ofguestRoom is 600 and 4 Big Restaurants and banquetHall for
fungus ion.Supervises the day today operation ofthe laundryand Dry cleaning
department.
• Ensure atall times thatthe laundryplantis keptin a clean and orderly fashion.
• Checks quality ofproposed laundryand dry cleaningwork to ensureoptimum
quality ofwork.
• Ensure that washing formulas thatare setby the laundrymanager are followed
accurately.
• Ensure thatHotel linen anduniformis processedefficiently and thatthere is an
adequatesupply ofclean linen.
• Make necessarymaintenance order for laundry department.
• Maintains an adequate stockofchemical for the laundry.
• Provides daily production figure to the laundry manager.
• Maintain daily logbook for laundry.
• Prepares all laundryand valetguestcharges and sends them to the frontoffice
accordingly.
• Handlesguestcomplains if any.
• Executing daily job to the staff.
• Making duty roster for the staff.
• Train newand existing staff.
• Assistlaundrymanager in administrativejob required.
 Worked in Serena Hotel Islamabad(Pakistan)as a Laundry man/laundry shop
Attendantfrom 18/4/2002to 31/11/2005.

5.  Offer bestservices for the guestby controlling quality service.
 Successfully launchedthe Laundryshopopening.
 - Handle VIP & governmentGuestin shop.
 Ensure training for staffaccordingto Brand standards.
 Responsibleto run the guestdry cleaning section smoothly.
 - Ensure guestsatisfaction.
 Worked in Pearl ContinentalHotel Rawalpindi (PSL) (PAKISTAN) as a Laundry
Man/Laundry Shop Attendantfrom 2/7/1995 to 16/4/2002.
• Coordinates washer man the items which needto be Dry-cleaned andmarked
• Marks all the guests laundry and Dry-cleanthem.
• Checking each bundleseparatelycounts the item and lists them on the appropriate
list.
• Inform supervisor or laundry manager in case ofany discrepanciesbetween guest
linen counts.
• Checks item for any kind ofdiscoloration,torn laundry or missing button etc during
marking ofthe laundry.
• Separates items which are to be dry cleanedfrom those which need washing
• Followwritten requestfrom the guests and actaccordingly
• Maintains a stock ofall materials needed while markingand packing
• Responsible for compliance with hotel’s safety and hygiene policy
• Perform related dutiesand specialprojectas assigned
• Handlesall incoming and outgoingcalls.
• Ensure all the equipments used are being takencare properly.
AWARDS & ACHIEVEMENTS
 Two AwardsfortheAssociatesoftheMonth
 Fiveyear completeAward fromSerenaHotel Islamabad.
 TwelveAppreciationAwards.
 FiveHonestyAwards.
 AccoreTrainingSupervisordissection maker.

6. LAGUAGES READ WRITE SPEAK
ENGLISH   
URDU   
HINDCO   
ARABIC   
References can be provided upon request