1. Roula Iskandar Amanouil
Mobile: +9613549093, Email: roulaemanuel@gmail.com, Address: Jdeideh, Mount Lebanon,
Lebanon- Lebanese- Date of Birth: 16/06/1977.
Professional Experience:
News Media Sal – Executive Magazine- Beirut, Lebanon November2002 - Present
Subscriptions Manager
• Daily coordination with telemarketers and in house staff in order to get individual
subscriptions
• Handling and managing corporate subscriptions by setting up meetings from different
sectors (i.e. Banks, Hotels, Insurance companies, Universities…
• Working cooperatively in a team environment in order to achieve project success
• Permanent coordination with clients making sure that the delivery deadline is respected in
Lebanon and in MENA region
• Organizing and managing the collection of subscriptions fees in coordination with the
Accounting Department
• Maintaining client databases and product records on local & international level
• Shelving and merchandising
• Succeeding in BPA circulation’s audit for two consecutive years by following and applying
all the rules and regulations required
Teleperformance Lebanon – Beirut, Lebanon October 2001-2003
Call Center Supervisor
• Contacting business companies or private individuals by telephone in order to solicit sales
(for goods or services) or to request donations for charitable causes
• Training & evaluating employees in order to enhance their performance, development &
work product.
• Conducting clients or market surveys in order to obtain information about potential
customers.
• Developing great communication skills throughout the phone or through direct contact with
clients, bringing across great information with them
• Performing monthly reports
2. Mc Donalds Fast Food Lebanon- Beirut, Lebanon September 98 - March 2001
Administrative Swing Manager
• Managing and coordinating the administrative work between all the stores
• Providing customer support and supervising the zone of entertainment.
• Presenting the monthly payroll for every staff according to his shift
• Checking and assessing the imported/local F&B deliveries
Sicomo Sarl – Beirut, Lebanon August 97- August 98
Assistant Marketing Manager
• Performing duties that can have an effect on the success or profitability of the business,
such as helping with marketing research, scheduling important meetings, data management
and filing
• Arranging travel, visas and accommodation
• Screening phone calls, enquiries and requests, and handling them when appropriate
• Meeting and greeting visitors at all levels of seniority
• Organizing and maintaining diaries and making appointments
• Dealing with incoming email, faxes and post, often corresponding on behalf of the manager
• Producing documents, briefing papers, reports and presentations;
• Organizing and attending meetings and ensuring the manager is well prepared for meetings
• Liaising with clients, suppliers and other staff
• Full coordination between the headquarters and the remaining branch
• Responsible for the order confirmation, packing list and shipping operations in local and
regional market.
Est. Khalil Fattal & Sons - Beirut, Lebanon During Education – Summer & Holidays time – Part time
Assistant Sales Representative
• Supported sales activities for many brands: Burberry, Emporio Armani, Zodiac, DKNY,
Calvin Klein, DIM, Wonderbra, Playtex, Boucheron Perfume - F&B ( Budweiser, Cadbury,
Cote d’or, Flora…)
• Managing stocks
• Skin Care & Beauty activities, Cosmetics Sales product, Make-up( Rimmel, ArtDeco,
Clarins…)
3. Education
• LAB Lebanese Academy Beauty - Dora, Lebanon
June 2016- Make-up Artist-Tattoo-Nails-Body Massage
• Lebanese University - Beirut, Lebanon
September 2014 – 2015
Psychology
• Notre Dame De Loueizi – Beirut, Lebanon
October 2005 – June 2006
Business English
• Collège Des Soeurs Des Saints Coeurs - Beirut, Lebanon
October 1995 - June 1997
Lebanese BT in: Administrative Secretary
Skills
Languages: Fluent in Arabic, French and English
Computer skills: MS Office Suite, Adobe Photoshop, Access.
Certifications: Certification of attendance from ALSP St Benoit
Extracurricular Activities
• Traveling, Diving, Swimming, Skiing, Camping
• Hiking Manager ( 2004-2007) with Baldati.com
• Make-up artist at Beauty Lounge
• Assistant to Doctor Urology and Nephrology ( Surgery)
• Red Cross “Basic Emergency Aids” Certification (14-hour course)
• Tutoring French and Arabic literature for high school students
References: Upon Request