1. Ronda Repkie
1945 Smith ST. | Reese, MI 48757 | Home: 989-863-4552 |
Email: ronda_repkie@hotmail.com
ADMINISTRATIVE SKILLS
Four years of experience providing support to President and Inside and Outside Sales
• Administrative: Adeptly handle administrative matters including screening calls,
weekly and monthly sales reports, composing documents and organizing offices for
efficiency.
• Communications: Interact professionally to maintain the highest level of
confidentiality; known for tact and diplomacy in handling sensitive issues.
• Computers: Well above average knowledge of Microsoft Office; quickly learn and
master new technology.
COMPUTER SKILLS
• Microsoft Programs: Word, Excel, PowerPoint, Outlook
• CRM: Sage ACT!
• Quoting: Aspire Technologies QuoteWeks
EXPERIENCE
Rapid Supply, Inc - Mt. Airy, MD 21771
Michigan Branch Manager, 2011 to 2015
Provide administrative support to the President. Answer telephones, e-mails and promptly and
courteously assist clients. Maintain marketing e-mails, request for quotes, quoting, maintain client
database, and assisted in the processing of orders.
• Office Management: Completely set up quoting templates, purchase order templates,
sales order templates, credit card verification templates, invoice templates, marketing
emails, frequency of e-mails sent.
• Customer Relationship Management: Tapped into the power of Sage Act! CRM to
track the effectiveness of leads, marketing initiatives, revenues, generated reports and
maintained entire Federal Government client data base.
1Source, Inc. – Frederick, MD 21774
Michigan Branch Manager, 2008 to 2011
Provide administrative support to the President. Answer telephones, e-mails and promptly and
courteously assist clients. Maintain marketing e-mails, request for quotes, quoting, customer
database, and assisted in the processing of orders.
• Office Management: Completely set up quoting templates, purchase order templates,
sales order templates, credit card verification templates, invoice templates, marketing
emails, frequency of e-mails sent.
• Customer Relationship Management: Tapped into the power of Sage Act! CRM to
track the effectiveness of leads, marketing initiatives, revenues, generated reports and
maintained entire Federal Government client data base.
2. • Hit the Ground Running: Learned organizational processes, policies and procedures
with minimal ramp-up time. Successfully completed administrative assignments.
• Service Focus: Adapted to diverse work styles and consistently provided friendly,
personable service.
Patriot Technologies. – Frederick, MD
Inside Federal Government Sales, 2007
EDUCATION
Davenport University – Caro, MI
Medical Billing, 2004
Delta College – University Center, MI
Business, 1986-1987