1. Youlanda Arnold
864-735-7758
youlandaarnold@yahoo.com
Qualifications
Over four years experience as an Office Manager / Customer Service Specialist. Organized and
able to meet deadline; able to instruct, mentor and train. Practical experience using computerized
databases for tracking, ordering, receiving, and reporting materials, supplies and shipments.
• Expertise in resolving escalated employee and client issues
• Proficient with Microsoft Office System, fax machines and printers
• Skilled at scanning, data entry and filing documents in automated computer system
PROFESSIONAL EXPERIENCE
Carolina Auto Auction - Williamston SC
Marketing Assistant (2016 to Present)
• Supports the Sales Manager and Marketing Team in all aspects of their work.
• Provides general administrative and orgaizational support; such as faxing documents to
customers, filing, handle sales phone calls and emails.
• Maintains relationships with prospective and existing Auto Dealer.
• Assist Sales Manager in managing a business territory as identified by the Auction.
• Establishes Weekly and Monthly auto sales and buys report to provide to the Sales
Manager.
Information Technology Services - Greenville SC
Office Manager-Receptionist (2000 to 2016)
Reponded to requests and inquiries from employees concerning employmet benefits and
procedures.
• Completed all new hire paperwork (dental, timeclock, life insurance, health and disability)
• Provided accurate up-to-date information on available employment opportunities to
general public.
• Compiled and processes status reports and client records quickly abnd accurately for
over 700 customers.
• UsedStromberg system to update personnel and payroll information.
• Maintained accoutability for incoming and outgoing materials; processes paperwork for
company supplies and shipments worth several thousand dollars; maintains files on
purchases orders.
EDUCATION AND TRAINING
Medical Terminology (2008) Greenville Technical College Buck Mickel Center Greenville SC
Property Management Certification (2009) Greenville Technical College Buck Mickel Center -Greenville SC
Business Administration (1992) Donaldson Career Center