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Youlanda Arnold
864-735-7758
youlandaarnold@yahoo.com
Qualifications
Over four years experience as an Office Manager / Customer Service Specialist. Organized and
able to meet deadline; able to instruct, mentor and train. Practical experience using computerized
databases for tracking, ordering, receiving, and reporting materials, supplies and shipments.
• Expertise in resolving escalated employee and client issues
• Proficient with Microsoft Office System, fax machines and printers
• Skilled at scanning, data entry and filing documents in automated computer system
PROFESSIONAL EXPERIENCE
Carolina Auto Auction - Williamston SC
Marketing Assistant (2016 to Present)
• Supports the Sales Manager and Marketing Team in all aspects of their work.
• Provides general administrative and orgaizational support; such as faxing documents to
customers, filing, handle sales phone calls and emails.
• Maintains relationships with prospective and existing Auto Dealer.
• Assist Sales Manager in managing a business territory as identified by the Auction.
• Establishes Weekly and Monthly auto sales and buys report to provide to the Sales
Manager.
Information Technology Services - Greenville SC
Office Manager-Receptionist (2000 to 2016)
Reponded to requests and inquiries from employees concerning employmet benefits and
procedures.
• Completed all new hire paperwork (dental, timeclock, life insurance, health and disability)
• Provided accurate up-to-date information on available employment opportunities to
general public.
• Compiled and processes status reports and client records quickly abnd accurately for
over 700 customers.
• UsedStromberg system to update personnel and payroll information.
• Maintained accoutability for incoming and outgoing materials; processes paperwork for
company supplies and shipments worth several thousand dollars; maintains files on
purchases orders.
EDUCATION AND TRAINING
Medical Terminology (2008) Greenville Technical College Buck Mickel Center Greenville SC
Property Management Certification (2009) Greenville Technical College Buck Mickel Center -Greenville SC
Business Administration (1992) Donaldson Career Center

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Professional Resume

  • 1. Youlanda Arnold 864-735-7758 youlandaarnold@yahoo.com Qualifications Over four years experience as an Office Manager / Customer Service Specialist. Organized and able to meet deadline; able to instruct, mentor and train. Practical experience using computerized databases for tracking, ordering, receiving, and reporting materials, supplies and shipments. • Expertise in resolving escalated employee and client issues • Proficient with Microsoft Office System, fax machines and printers • Skilled at scanning, data entry and filing documents in automated computer system PROFESSIONAL EXPERIENCE Carolina Auto Auction - Williamston SC Marketing Assistant (2016 to Present) • Supports the Sales Manager and Marketing Team in all aspects of their work. • Provides general administrative and orgaizational support; such as faxing documents to customers, filing, handle sales phone calls and emails. • Maintains relationships with prospective and existing Auto Dealer. • Assist Sales Manager in managing a business territory as identified by the Auction. • Establishes Weekly and Monthly auto sales and buys report to provide to the Sales Manager. Information Technology Services - Greenville SC Office Manager-Receptionist (2000 to 2016) Reponded to requests and inquiries from employees concerning employmet benefits and procedures. • Completed all new hire paperwork (dental, timeclock, life insurance, health and disability) • Provided accurate up-to-date information on available employment opportunities to general public. • Compiled and processes status reports and client records quickly abnd accurately for over 700 customers. • UsedStromberg system to update personnel and payroll information. • Maintained accoutability for incoming and outgoing materials; processes paperwork for company supplies and shipments worth several thousand dollars; maintains files on purchases orders. EDUCATION AND TRAINING Medical Terminology (2008) Greenville Technical College Buck Mickel Center Greenville SC Property Management Certification (2009) Greenville Technical College Buck Mickel Center -Greenville SC Business Administration (1992) Donaldson Career Center