1. Rama Tamang
B21 RBI Colony Bhandup East Mumbai Maharashtra 400080
Cell: +918879427096 - roma.tamang4@gmail.com
Career Overview
Committed and motivated with exceptional customer service and decision making skills. Strong work ethic, professional
demeanor and great initiative.Energetic, results-oriented team-player eager to bring strong administrative skills to a
growing company in need of top-level support. Skillful and dedicated Executive Assistant with extensive experience in the
coordination, planning and support of daily operational and administrative functions in a highly confidential environment.
Professional Experience
Administration Head & EA to the CEO
January 2012 to Current
Akbar Holidays Pvt Ltd - mumbai, maharashtra
Key Responsibilities-
1. Administration Head
Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and
secure work environment; developing personal growth opportunities.
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results;
coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and
procedures.
Provide supplies by identifying needs for the office.
Establishing policies, procedures, and work schedules.
Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving
invoices.
Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery;
approving invoices.
Completes special projects by organizing and coordinating information and requirements; planning, arranging,
and meeting schedules; monitoring results.
Improves program and service quality by devising new applications; updating procedures; evaluating system
results with users.
Achieves financial objectives by anticipating requirements; submitting information for budget preparation;
scheduling expenditures; monitoring costs; analyzing variances.
Maintains continuity among corporate, division, and local work teams by documenting and communicating
actions, irregularities, and continuing needs.
Contributes to team effort by accomplishing related results as needed.
2. Executive Assistant to the CEO -
Completes a broad variety of administrative tasks for the CEO including: managing an extremely active calendar
of appointments;completing expense reports;
Composing and preparing correspondence that is confidential and complex and detailed travel plans, itineraries,
and agendas and compiling documents for travel-related meetings.
Plan, coordinate and ensures the CEO's schedule is followed and respected. Provide "gatekeeper" and "gateway"
role, creating win win situations for direct access to the CEO's time and office.
Communicate directly, and on behalf of the CEO, agents donors, Foundation staff, and others, on matters related
to CEO's programmatic initiatives.
Researches, prioritizes, and follows up on incoming issues and concerns addressed to the ceo, including those
of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
Provides a bridge for smooth communication between the CEO's office and internal departments; demonstrating
leadership to maintain credibility, trust and support with senior management staff.
Works closely and effectively with the CEO to keep her well informed of upcoming commitments and
responsibilities, following up appropriately.
Provide leadership to build relationships crucial to the success of the organization, and manages a variety of
2. special projects for the CEO, some of which may have organizational impact.
Successfully complete critical aspects of deliverables with a hands-on approach, including drafting
acknowledgment letters, personal correspondence, and other tasks that facilitate the CEO's ability to effectively
lead the company.
Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to
successful completion, often with deadline pressures.
3. HANDLING BOOKINGS OF VIP CLIENT:
Coordinate and make all travel arrangements eg - flight ticket , hotel bookings, ground transportation , Visa , Insurance
,Forex Arrival and Departure Assistance.
4. Marketing
a. Finalizing the products
b. Mode of Advertisement
c. Negotiation for the rates
d. Getting Sponsors for advertisement cost share
EA to the Director & Admin Executive
July 2011 to December 2011
Chambers of Kumar - mumbai, maharashtra
•Setup Director's travel arrangements.
•Setup accommodation and logistic arrangements for company visitors.
•Maintain Director's calendar.
•Control Housekeeping staff
• Setup and coordinate meetings and conferences.
•Create, transcribe, and distribute meeting agendas and minutes.
•Answer telephones and handle in appropriate manner.
•Meet and greet clients and visitors.
•Supervise support staff.
•Maintain hard copy and electronic filing system.
•Research, price, and purchase office furniture and supplies.
•Other duties as assigned.
Personal Assistant to the Chairman
August 2010 to May2011
KSL & Industries Pvt Ltd - Mumbai, maharashtra
•Assisting the Director in day to day office work.
•Managing the data properly.
•Preparing reports as per the requirement.
•Maintain calendar of official appointments.
•Setup and coordinate meetings and conferences.
•Create, transcribe, and distribute meeting agendas and minutes.
•Maintain hard copy and electronic filing system for personal and official documents.
•Maintain and update files.
•Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
•Prepare and/or edit internal and external letters, faxes, memos and mass emails.
Education and Training
PGDM : HR, 2015
Welingkars Institute of Management - Mumbai, Maharashtra,India
3. Bachelor of Arts : Sociology,2014
Mumbai University - Mumbai, Maharshtra, India
High School Diploma :Arts,2010
Kalimpong Girls Higher Secondary- darjeeling, west bengal, india
Personal Information
Place of Birth: Kalimpong West Bengal
Date of Birth: 22/07/1992
Permanent Residence- Sindebong ,Kalimpong Dist Darjeeling West Bengal India
Sex: Female
Status: Single
Hobbies: Singing & Swimming
Passport No- L3090655
Awards
Best Performer - All Round (2015) presented by Ms. Benzy Nazar CEO Akbar Holidays
Events and Group Tour
Escorting MICE Group Tour & Event Management
1. Bajaj Allianz ( Istanbul, Paris & Amsterdam)
2. Axis Bank ( Geneva)
3. Godrej ( Madrid & Barcelona)
4. LIC ( Hongkong)
5. TATA MUTUAL ( Vienna)
6. SBI General ( Hongkong)
7.Vodafone ( Hongkong)
8. SYSKA ( Dubai)
9. Bajaj ( Prague)
Areas of Expertise
Fluent in English , Hindi, Nepali
Advanced computer skills
Results-oriented
Self-directed
Excellent communication skills
Culinary skills
Proper phone etiquette
Accurate and detailed
Independent worker
Dedicated team player
Strong interpersonal skills
Database management
Conference planning
Self-starter
Marketing and promotions
Employee training and development
Business correspondence
Negotiations expert
Contract management
Relationship building