Software resume

1. Robert T. Sheppard
21622 Marguerite Pkwy #86 • Mission Viejo, CA 92692 • (949) 292-9930 • sheprts@cox.net
Senior Software Developer
Leadership – Technology Experience – Quality – Customer Relations
 Experienced software developer and manager offering over 20 years of experience with application
development and support.
 Experienced technology professional with a broad range of technological and management expertise in
many diverse industries (including sales, electronics, CAD, transportation, finance).
 Able to execute strategies to mitigate cost and increase productivity as well as work within existing
budgetary restrictions.
 Excellent communicator; leveraging my technical and business expertise to effectively manage both
large and small groups, as well as communicate with clients and executives.
 Proven ability to implement standards, process and work instructions to improve business operations
based on a number of quality standards, such as ISO/AS9120, ANSI ESD S20.20, ITAR and more.
 Extensive experience in Quality Management and planning including operations, maintenance
procedures and auditing.
Skills Summary
IT Infrastructure Design & Planning – Project & Resource Management – Strategic Planning – Team Building –
Software & Database Management – Budget & Cost Cutting Strategies – Customer Relations
Professional Experience
CTrends – IT Director / Senior Software Developer - Foothill Ranch, CA - (2004 to Present)
Responsible for the directing of all IT and Quality Assurance initiatives. Developed and deployed a custom
CRM tool called (SalesTrack) using C/C++ as well as MSSQL, Visual Basic, C#, C#.Net MVC, JavaScript,
HTML, CSS and Sitefinity. Spearheaded the companies move to the ISO/AS9120 C and ESD certifications.

2. Planned and implemented operational strategies to improve business efficiency and mitigate cost. Initiated an
SEO campaign to improve company visibility and increase sales. Report directly to the CEO.
 Guided the growth of a small IT department to that of a mid-level worldwide company. In charge of all
IT personnel and resources.
 Planned and implemented operational strategies to improve business efficiency and mitigate cost.
 Designed, Developed and Support the company CRM tool called SalesTrack, which manages the sales
and purchasing of electronic components. SalesTrack is used by all employees domestic and overseas.
 Application development using the latest technologies (VB.Net, ASP.Net MVC, SQL Server, C#.Net,
C/C++, Sitefinity, JavaScript, JQuery, JSON, Ruby, PHP, HTML, CSS, WordPress, VB6)
 Guided the growth of a small IT department to that of a mid-level worldwide company. In charge of all
IT personnel and resources. Reported directly to the CEO.
 Planned and implemented operational strategies to improve business efficiency and mitigate cost.
 Managed all IT and Operational projects.
 Internal auditor for ISO/AS9120 C and ESD standards as well as author of all system procedures,
maintenance procedures and work instructions in accordance with current ISO standards.
 Managed the implementation of an SEO campaign to improve company visibility and increase sales.

3. Provantage – Software Development Manager/Project Manager – Lake Forest, CA - (2003 to 2004)
Hired to lead a disjointed and inefficient development team in their efforts to develop a mortgage and home
lending software suite. Responsible for evaluating the existing developers and support staff and making the
necessary personnel changes. Improved efficiency over the entire department and lead the effort to release
the software on-time to their customer base. Provided direction and mentoring to all technology team
members. Reported directly to the CTO.
 Built a more efficient software, database and quality assurance team. Increasing productivity and team
relations.
 Oversaw the design and development of new software and the support and testing of existing software.
 Work with clients on requirements gathering, assessing project scope and building functional
specifications.
IC Solutions, Aliso Viejo, CA - Software Development Manager (2000 to 2003)
Senior Software developer responsible for the development of a custom CRM tool used worldwide by all Sales
and Purchasing staff. Acted as the Software Development Manager for all software and quality assurance
personnel. Helped grow the company to a $60 million multi-national corporation. Used Visual Basic, Classic
ASP, C# and SQL for all company software.
 Managed a team of software developers, database administrators and quality assurance professionals.
 Supported the sales and purchasing team with custom tools that separated us from the competition and
elevated the company to a $60 million multi-national corporation.
 Created an SQL database replicated over 4 countries
 Designed and developed data mining agents that spiders the Internet and pulls electronic part
information pertinent to our business
 Managed the QA department on all software quality initiatives including ISO certification protocols.
Fulcrum Point Technologies, Capistrano Beach, CA - Sr. Software Developer (1997 to 2000)
Worked on custom projects for clients across a variety of industries and technologies, including: C/C++, Visual
Basic, Classic ASP, ASP.Net, and C #.Net, VB.Net, ISAPI, MSMQ, LINUX and Windows API. Interfaced with
clients to establish project scope and specifications as well as act as the primary software developer. Also
worked with FEA Modeling software (Patran), ClearCase version control system and Rational Rose.
 Worked as a contractor for a variety of companies over a broad range of industries.

4.  Worked with MSC Software and their FEA Modeling software (Patran). The technology used ranged
from Pascal, Fortran and C++ as well as various UNIX platforms on DEC Alpha, and IBM machines.
Used the ClearCase version control system as well as a little Rational Rose.
 Responsible for interacting with customers and developing a project specification.
 Lead programmer using (Windows, LINUX, DEC Alpha, C/C++, ASP.Net, Visual Basic, ISAPI, MSMQ,
HTML, COBOL II, Python, Pascal, Fortran)
Train Track Computer Systems, Newport Beach, CA - Software Developer (1993 to 1997)
One of the main developers in the development of a state-of-the-art client server Traffic Control System for
domestic and international class 1 railroads. Developed in the Windows environment with C/C++ and TCP/IP.
Responsible for the transfer of our Windows based product to a UNIX platform.
 Software used by railroads such as Burlington Northern/Santa Fe, Canadian Northern and Kansas City
Terminals.
 Worked on live system critical support applications that guided the movement of trains through all
controlled territory.
 Traveled to Sydney, Australia to implement and support the Train Track system for the State Rail
Authority of Australia.
 Worked in New York City at Grand Central Station implanting their traffic control system and diagnosing
field problems. The system is still in operation today.
 Traveled to Melbourne, Florida for a year from 1995-1996 in order to do a technology transfer of the
Train Track Computer Systems traffic control system from its native Windows environment to a UNIX
platform.
Education
Bachelor of Science • Computer Science • California State University
Minor Degree • Mathematics • California State University