1. Name: DS Chandranna
Email: chandrad8008@gmail.com
Mobile: 91+ 8867952312
Personal Summary:
• 3+ years of experience in designing and development in Siebel CRM Implementations with Siebel EAI.
• Excellent Siebel Development skills in implementing Siebel Configuration, Scripting, Workflow
Processes, Runtime Events and Business Services.
• Good knowledge on Interfaces Implementations and using IBM-MQ, HTTP Transforms.
• Involved in analysis, development and deployments of enhancement requests.
• Strong Techno functional experience and worked in large scale CRM Implementations
• Expertise in Techno-functional Solution and Technical Development for Siebel Implementations
against the Business requirements.
• Proficient in requirement analysis, development, maintenance, support and testing of Siebel
applications.
• Experience in various Areas of Siebel - Configuration, Scripting, Workflows, Support and
Customization of CRM (SIEBEL) Applications & exposure to EAI
• Possess good understanding of software development lifecycle and processes
• Excellent knowledge in working on Multi-lingual applications.
• Experience on EAI i.e., Inbound and Outbound web services.
• Completed trainings in EAI successfully and done POCs on integration requirements (Internal).
• Performed internal POCs on Siebel Integration.
• Hands on experience in Siebel Task Based UI.
• Good knowledge in Order Management.
Experience Summary:
• Working as a Software Engineer in Birlasoft India Pvt Ltd from Sep 2014 to Present.
• Worked as a Software Engineer Mphasis Limited from Feb 2013 to Aug 2014.(Initially 4
months worked with Arihant Adroit Info Systems, Pune, from Aug 2012 to Nov 2012)
Classification: GE Internal
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2. Educational Details:
• MCA from Osmania University, Hyderabad, 2010.
Technical Skill Sets:
CRM Packages Siebel 7.7,7.8,8.0,8.1
Siebel Technical Areas Configuration, eScript, Workflows, EAI,
Business Services, Web Services, Task UI and Open UI
Siebel Modules Call Center, eAutomotive and eMedical Application
RDBMS SQL Server 2005, Oracle 9i, 10g,11i
Programming Languages HTML, XML, JQuery, CSS3, SOAP, HP Quality Center,
ALM
Operating Systems Windows 2000 / XP
Project 1:
Name : Americas Services CRM & US CAN Development, GE Health Care
Duration : Sep 2014 – Present
Role : Siebel EAI Developer
Team Size : 18
Client : General Electric, US
Version : 8.0, 8.1
Description:
Americas Services CRM is a service based Siebel 8.1 application for GE Health Care US&CAN
business. I was a part of Customer Services module which is the key module in the application where we use
to handle Call Management, Field Engineer, Service Request, Sales Orders and Customer Service
Opportunities functionalities of Healthcare business. We use to work on Siebel CSW, Basics of EAI, Order
Management, Assignment Manager etc.
Having good exposer on Agile methodologies and prepared LLD’s for enhancements as per the
GE / Client requirement.
Module: 1 US CAN Implementation
Roles and Responsibilities:
Classification: GE Internal
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3. • Siebel EAI Business Services, Integration objects, EAI Data Mapper, XML Converter and EAI HTTP
• Worked on integration workflows and business services
• Worked on Declarative data maps such as EAI data maps and Value maps
• Involved in creation of Inbound and Outbound Web Services as per client requirement
• Implemented Inbound Web Service for updating contact details in Contact business entity.
• Having good exposer on vanilla Business Service such as PRM ANI Utility Service, Workflow Utilities,
and FINS Industry XML Query Service etc.
• Good exposer on troubleshooting of web services and batch jobs.
• Having good knowledge on troubleshooting batch interfaces Good knowledge on Siebel EIM
• Involved in invoice creation process as per the client requirement and monitoring process
Project 2:
Name : Mazda Motors & eDealer Implementation
Duration : Feb 2013 – Sep 2014
Role : Siebel EAI Developer
Team Size : 30
Client : Mazda
Version : 8.0, 8.1
Description:
Mazda Motor Company is a leading manufacturer based in Germany with extensive
manufacturing and sales operations worldwide. Mazda has been exporting cars to the United States and
Europe for about 40 years and overseas sales account for more than two thirds of total turnover.
Mazda Motor Europe, referred to as MME, is the commercial headquarter of Mazda Europe and is located in
Leverkusen, Germany, Mazda Motor logistics Europe referred to as MLE, runs a European Distributor Center
in Will ebroek, Belgium for the European distribution of spare parts and also has third party regional
distribution centers in Spain and Great Britain.
Roles and Responsibilities:
• Extensive experience in Siebel EAI–Integration Workflows, Web Services, Integration Objects,
Siebel Adapters, EAI Transport Adapters.
• Involved and implemented Task UI for Opportunity and Contact business entities for eDealer
module
• Implemented Inbound Interface for creating dealers for eDealer implementation
• Good knowledge on Assignment Manager.
Classification: GE Internal
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4. • Worked on MLOV for Multilingual Applications
• Knowledge on Siebel Open UI implementation for eDealer module implementation
• Worked for Multilingual Applications as part of eDealer implementation.
• Extensively worked for Applet, BC and Integration Object User Properties.
• Good knowledge on the VBC and EBC.
• Worked on scripting for making dynamic nature for application
• Worked on workflow policies to implement email marketing as per the client requirement.
Project 3:
Name : Vodafone Spain, Spain
Duration : Aug 2012 – Dec 2012
Role : Siebel Developer
Team Size : 8
Client : Vodafone
Version : 8.0
Description:
Vodafone is one of the largest telecommunication services providers worldwide with operations
spread across multiple countries and supporting millions of customers. The company offers varied voice and
data services to retail and enterprise customers using 2G/3G, HSDPA, and DSL technologies
Vodafone has outsourced the management of application development and maintenance services for its
operations in Spain, Ireland, Portugal, Greece, Italy, the Czech Republic, UK, Australia and New Zealand to
IBM.
Roles and Responsibilities:
• Designed and developed new pick list components, MVG, links, joins, Toggle Applet, Drill Downs
and defining several other object definitions and linking to each of the objects defined in user
interface layer.
• Excellent Siebel development skills in implementing Siebel Declarative Configuration
Alternatives, Siebel Scripting (Server), Workflow Processes, Workflow Policies, Runtime events
and Business Services
• Worked on DVM (Data Validation Manager)
• Customized Applet, Views, Screens and Application.
• Customized Business Objects, Business Components where ever needed.
Classification: GE Internal
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5. • Implemented Oracle/Siebel best practices across the application
• Implemented User Properties for making dynamic nature of application.
• Involved in Unit Testing.
Classification: GE Internal
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6. • Implemented Oracle/Siebel best practices across the application
• Implemented User Properties for making dynamic nature of application.
• Involved in Unit Testing.
Classification: GE Internal
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