Application(Technical) Support Engineer Having Overall 4.6 years Of EXP
Sandeep_Jangra
1. Sandeep Jangra
Contact: +65-93532071
E-mail: sandeep.raseee@gmai.com
JOB OBJECTIVE
Looking for assignments in Project Management, Consultant or Production environment with an organisation
of high reputed in IT (Finance and Investment Banking) industry preferably in Singapore.
PROFILE SNAPSHOT
B.E in Computer Science and Engineering with over 5.5 years of experience in Management of IB/WM
projects along with their maintenance, manual testing and Production Support.
Exposure to client requirement gathering & analysis, Operational Management of project and post
implementation support.
Currently assigned to Trading domain - mainly Equities, Fixed Income and FX trades.
Possess sound knowledge of UNIX/Linux, PL/SQL, R Language, Hadoop and Sybase.
Operational task involvesIncident Management, Problem Management, Security,Performance analysis and
Capacity planning in a High Availability environment.
Understanding of executing projects with respect to resources, budget, timeline, quality & margins and
swiftly ramping them up with competent cross-functional skills.
Dealt in conceptualizing and defining client/user requirements and implementing these into a working
solution
An effective communicator and team player with good interpersonal, leadership, problem solving and
analytical skills
CORE COMPETENCIES
Manual Testing (UAT), Execution and Operational management of Projects with new software
releases/updates into production & conducting reviews of code release notes to evaluate potential
problems prior to release of software in the production environment.
Coordinating project management, responsible for monitoring on-site activities of different regions and
final execution of projects within the time and cost parameters.
Maintaining business relationships with clients to achieve quality service norms by resolving their service
related critical issues.
Designing application and application component on per business requirement.
WORK EXPERIENCE
April 2012 Till Date Cognizant Technology Solutions, Singapore
As Technical Lead
Project Handled:
Title : Margin and OTC application
Period : Apr’12 Till Date
Client : Swiss Client
Environment Used : C, C++, UNIX,Oracle,PL/SQL, Hadoop
Hardware : Intel Pentium O/s: Windows, Solaris, And Linux
Description : Margin and OTC is internally developed application forSwiss Client whichis used
for calculationof Margin and collateral held forCash, Equities, FX,Fixed Income and Commodities
Trades of all regions. JAVA has been used in the development of the application, UNIX/LINUX used
for application environment, PL/SQLand R Language (Hadoop) used forreporting purpose.
Overthe Counter settlement of Derivatives trades. Settlement of trades from all regions – mainly
for Europeand US regions. Same value date settlements and payment of amount between clients.
Role:
2. Acting as an analyst for management of application and handling their issue in production and UAT
environment.
Involved in bug fixing during day to day production job issues.
Responsible for Incident Management and Problem Management.
Working in Hadoop environment along with PL/SQL for data generation.
Investigating performance related issues in applications.
Monitoring of development lifecycle, implementation of codes and accurately monitor production
applications on a daily basis with early warning indicators.
Accountable for control production by monitoring system processes, working to resolve system amends
and following established escalation procedures if required.
Conversion of operational requirement as per real time business need into coding is one of the major task.
Ensuring accuracy and timeliness of the feeds published and Report generation.
Carrying out management of application releases into production environment for all supported
applications.
Dealing with generation of 3rd party client reports, such as Triresolve and MarkIT
Diligently working on providing adhoc extracts to users to meet business requirements.
Nov 2010 – Mar 2012 Dell Services, Singapore
As Senior Technical Analyst
Project Handled:
Title : Trading and Settlement application
Period : Nov’10 – Mar’12
Client : Swiss Client
Environment Used : T24, C, UNIX, Sybase and ADT Client
Description : Maintenance and support of application for Swiss Client which is basically used for
settlement of trades across the region. Generation of reports for 3rd party and
handling issue of settlement related queries.
Role:
Responsible for implementing the specified design as per the requirement.
Handled back-end jobs for reporting purpose were developed using UNIX shell script.
Accountable for conducting the system and unit testing.
Involved in bug fixing during UAT (User Acceptance Testing).
Carried out the application enhancements as per the new requirements.
Data modelling, data cleansing, programming, loading, monitoring and implementation of applications were
performed.
EDUCATION
2010 B.E. (Computer Science and Engineering) from DCRUST, Murthal, Sonipat, Haryana.
PERSONAL DETAILS
Date of Birth : 15th October,1987
Address : #07-102, Block204, Serangoon Central, Singapore - 550204
Languages Known: English and Hindi
Marital Status : Married
Sandeep Jangra