1. RAMIL P. ATIENZA
171- B M.Santos St. Pasay City
Contact Nos.: (02) 508-5742
Mobile No.: 0998-997-0226 /09153787311
E-mail: mil16atienza@gmail.com
EDUCATIONAL ATTAINMENT:
BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY
MAGNA CUM LAUDE
AMA COMPUTER COLLEGE
Sta. Mesa, Manila
2011 - 2013
BACHELOR OF SCIENCE IN MECHANICAL ENGINEERING
SOUTHERN LUZON STATE UNIVERSITY
Lucban, Quezon
1997 - 2001
2015-Present FUJITSU - WESERV
Provides Level 3 support in charge of building Windows Virtual and Physical Servers.
Servers involved in building are as follows:
Windows 2003
Windows 2008 R2
Windows 2012 R2
With roles such as Active Directory, Domain Controller,File, DNS,DHCP, and Server Clustering.
Activities:
Server Builds
Server Migrations
Server Upgrades
Server Decommisions
EMPLOYMENT HISTORY:
July 7, 2014 to Jan 5, 2015 System Administrator
Langdonseah Philippines
Makati, Philippines
www.langdonseah.com
2. Job Overview:
Responsible for managing overall information systems operations within Langdonseah.Report directly to
IT manager to tackle possible changes and improvement for existing system, responsible for overall IT
documentation, manage server’s performance, monitor application databases and response IT user’s
trouble request.
Primary Responsibilities
Oversee the development and maintenance of the Langdonseh application
Spearheaded all systems projects to ensure requirement will be done on time and in
accordingly
Administer all systems that Langdonseah is using
1st line end user Technical support
IT Asset Management in charge
It problem and incident for end user in charge
Act as database administrator for all systems application
Responsible for ensuring policies and procedures are in place for meeting IT service levels and
priority response goals
Set standard methodologies and associated tools to ensure consistent and repeatable positive
results in service delivery of the users.
October 2013 to March 2014: Interprise Technology Group Phils., Inc.
25th Flr. Trafalgar Plaza
105 H.V. Dela Costa St.,
Makati City, Philippines
www.connectedbusiness.com
Hosting Specialist / Database Administrator / System Administrator/ Support
Manage and configure active directory
Create, change, and delete user accounts per request
Including : Organizational Unit , Group and Local Policy, Setting and User
Configure websites and applications using IIS Manager and Remote App Manager
Maintain and Configure Cloud and SQL Server
Configure,upgrade, migrate,restore, back up and manage database
Testing and run new website and application using RDweb
Create RDP file for clients
Create Demo accounts for prospect clients.
Coordinate and perform meeting for customer’s needs.
Perform regular security monitoring to identify any possible intrusions.
Perform regular file archival and purge as necessary.
Install new / rebuild existing servers and configure hardware, peripherals, services, settings,
directories, storage, etc. in accordance with standards and project/operational requirements.
Develop and maintain installation and configuration procedures.
Contribute to and maintain system standards
Perform daily system monitoring, verifying the integrity and availability of all hardware, server
resources, systems and key processes, reviewing system and application logs, and verifying
completion of scheduled jobs such as backups.
Create, accept and resolve ticket issues for clients' needs
Remote business/technical support concepts to perform (highest-level)
3. technical support. (Using team viewer or Go to meeting)
Remote business/technical support concepts to analyze application problems and
resolve complex issues that may have strategic impact.
Gathering, analyzing, reviewing, categorizing and overseeing ticket assignments
for technical support, insuring referral to appropriate level of services.
Analyzing help desk performance through various statistical and reporting
methods and implementing changes necessary to improve.
December 2009 – October 2013 :MERIDIEN VISTA GAMING CORPORATION
System Administrator / IT Personnel
Under – BMC MANPOWER SERVICES
- UNI-MAN MANPOWER SERVICES
- EVELYN B ALVARADO/PRO-MAN MANP
-UNI-MAN MANPOWER SERVICES
- RAIN AMBER MANPOWER SERVICES
SUMMARY:
Almost 4 years of technical experience in internet connection related issues and home network
troubleshooting. Considerable experience in management support as well as inventory and sales
reporting. Basic debugging and database management experience particularly in monitoring a system.
January to April 2013 : On the Job Training (AMA / Working Student)
Handles daily operation of betting games having full access and overall administrative control
over the system.
Monitors and analyses the system and performs regular software testing to ensure its
functionality and data accuracy and coordinates with the software development group for any
bugs and irregularities.
Performs technical support duties such as software and hardware installation, LAN cabling /
installation, as well as PC and network troubleshooting / maintenance.
Manages and monitors the distribution of betting terminals to all outlets.
Provides supervision and assistance to all Cashiers such as managing, monitoring, and
generating all sales, account, client, and other related reports and transactions.
Provides supervision and assistance to all Helpdesks in troubleshooting and providing technical
assistance to all tellers.
SKILLS:
PROGRAMMING
Knows basic Knowledge in Programming language such as C, C#,Java,PHP, Visual Basic and
VB.Net.
Knowledge in Database Management Systems
Knowledge in Database software such MySQL and MS SQL Server
4. Knowledge in Web Development using HTML & PHP
Knows basic Knowledge on creating crystal reports
Knowledge in IIS Manager
Knowledge in Remote App Manager
NETWORKING
Knowledge and experience in Windows networking technologies such as DHCP, DNS, Active
Directory, Group Policy, etc.
Knowledge in routing, switching and protocols
Strong diagnostic and troubleshooting skills
Advanced competency in Microsoft Windows and Microsoft Office
Knowledge PC and peripheral hardware
OTHERS
Good communication and technical writing skills.
Good in video editing
Knowledge and experience in human management.
Ability to manage conflicting priorities for a wide range of tasks
Above average Math skills
TRAININGS, Short Courses and CERTIFICATIONS:
Fluke Networks - Certified Cabling Test Technician (CCIT) – Aug 3, 2012
CCNA Exploration: Network Fundamentals – Sept 9, 2012
CCNA Exploration: Routing Protocols and Concepts – Sept 9, 2012
CCNA Exploration:LAN Switching and Wireless – Jan 16, 201
CCNA Exploration: Accessing the WAN – Aug 28, 2013
Microsoft Certified Technology Specialist (MCTS) – July o1, 2014
Microsoft Certification Solutions Associate Training - April 3 – 5 , 2014
ACHIEVEMENTS:
Dean’s Lister History
Trimester Year Gen. Average
1st
Trimester 2011-2012 1.38
2nd
Trimester 2011-2012 1.47
3rd
Trimester 2011-2012 1.50
1st
Trimester 2012-2013 1.10
2nd
Trimester 2012-2013 1.33
3rd
Trimester 2012-2013 1.00
1st
Trimester 2013 1.29
5. PROJECTS:
HUI’s Auto Supply Management System
Customize system for auto supply
Visual Basic 6.0
Ms Access
Crystal Report
Project Manager / System Analyst
AMA’s Game of the Generals using WI-Fi or LAN connections (with chat)
Visual Basic 6.0
Adobe Photoshop
Sony Vegas Pro
Project Manager / System Analyst
AFFILIATIONS AND POSITION HELD:
AMA Manila - Students Honor Society
- President
- 2012 -2013
AMA Manila - Cisco Networking Organization
- President
- 2012 -2013
PERSONAL INFORMATION:
Date of Birth : October 07, 1980
Status : Married
SSS : 33-6711933-0
TIN : 231-541-280
PHIC : 0802-5075-7615
Character reference will be provided upon request