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F O R T W O R T H T E X A S
P H O N E 8 1 7 - 7 3 9 - 8 7 6 2 • E - M A I L S C H U R C H 4 3 9 6 @ A T T . N E T
S C O T T D . C H U R C H
INFORMATION TECHNOLOGY MANAGEMENT AND ARCHITECTURE
Senior-level IT manager with over 25 years of experience and increasing levels of responsibility involving
architecture/ infrastructure design and implementation to meet the growing demands of business objectives in
financial service environments. Recognized for leadership and development of teams, creating departments and
improving existing operations. Excellent interpersonal and communication skills with the ability to interface with
technical and non-technical groups. Noted for astute perspectives which enhance business options to meet company
and customer objectives.
AREAS OF EXPERTISE
 Solid Leadership  Vendor Management  Project Management
 Budget Management  Enterprise & Solution
Architecture
 Off-shore Team management and
international travel
PROFESSIONAL EXPERIENCE
Cash America International | Fort Worth, Texas
Director – Enterprise Systems Architect 2013 – 2015
Managed enterprise architecture including creation and deployment of an enterprise program to be used across all IT
segments for the company.
 Created review board, governance committee, and executive branch, to drive best practices and align IT with the business.
 Managed 28 person staff across multiple IT groups in a matrixed environment to create and deliver architectural vision to
the company.
 Created vision plan that included consolidation of redundant technologies and reduced the overall IT CAPEX/OPEX
spending by 23%
 Delivered a multi-year strategic plan to reduce IT costs of managing and maintaining multiple company owned datacenters
using a hybrid cloud approach, and move critical revenue generating infrastructure closer to the shop fronts. The approach
allowed the point of sale infrastructure to be elastic and reduced planned service outages significantly.
Cash America International | Fort Worth, Texas
Director – Technical Systems Architect 2008 – 2013
Developed and implemented an architecture design for a new point of sale/loan application and supporting backend
systems, network and infrastructure.
 Developed and managed $15M budget to implement all levels of architecture including creation of teams to support the
applications being developed.
 Designed and implemented server architecture to support point of sales/loan system including disaster/recovery, High
Availability using NetApp and Symantec technologies.
 Created Configuration Management team, Middleware Administration team, and Enterprise Tools team, and managed
infrastructure teams in order to support production/development and quality analysis requirements for the applications being
developed.
 Served as subject matter expert for enterprise technologies best fit for company. This included vendor reviews, negotiations
and purchase.
 Managed 8 direct reports for Administration departments, Configuration Management, Source Control and Tools, and
Architecture teams, located locally and in India.
 Validated application security definitions and provided guidance to development including defining best practices,
procedures, protocol in case of a breech, and mentoring QA on testing for vulnerabilities. This includes SOX and PCI
compliance of the technology stack applications, network, and data at rest.
 Directed performance teams in various exercises to fine tune application, storage, hardware, and network to streamline the
systems for go-live.
Cash America International | Fort Worth, Texas
Manager– Technical Systems Architect 2007 – 2008
Led identification and research for all shop hardware/software to be used with new point of sale application.
 Negotiated and purchased shop hardware, meeting both company objectives and budget requirements.
 Developed and implemented rollout plans for network changes, shop counter modifications, hardware installation, and
reporting of plan progress for Pay Day advance segment of the business.
 Purchased credit card equipment and software switch technologies, and put together high level PCI certification plan for IT.
 Created new technical group to Manage architecture implementation and integration to third party frameworks being
developed at offshore facility in India. Including direct management of 15 resources offshore doing code quality reviews,
configuration management, network management between sites, and web tier development.
 Managed $5M budget for development group onshore during Phase I development of application.
Cash America International | Fort Worth, Texas
Developer/Analyst II 2005 – 2007
Spearheaded design, development, and maintenance of point of sale application and supporting systems for the United
Kingdom operations. This included management of US and UK staff.
 Implemented IT operations for an acquisition in UK allowing interface with corporate IT.
 Researched law requirements for Pawn shops in UK, and implemented them through the application.
Cash America International | Fort Worth, Texas
Developer Analyst 2003 – 2005
Develop technical specs and designs for application changes and new functionality for point of sale.
 Responsible for proof of concept applications and integrations for all hardware used at shops and corporate office. This
involved working with multiple vendors and help write device drivers to port to AIX environment when only Windows
drivers existed for the products.
 Responsible for technical specifications for application changes and new functionality in the point of sale.
Cash America International | Fort Worth, Texas
Developer III 2001 – 2003
Responsible for system development, design and implementation of point of sale application for the United Kingdom branch of the
company.
 Performed research and design for UK branch of Pawn application software including integration with 3rd party auction
facilities.
 Managed install teams and technical support team in UK during rollout.
 Created and implemented support and maintenance plans for IT operations.
Cash America International | Fort Worth, Texas
Developer II 1999 – 2001
Responsible for development and maintenance of point of sale application components including disaster recovery.
 Designed and implemented disaster recovery plan and processes after company building was impacted by a natural disaster.
 Developed enhancements and new functionality for point of sale system.
 Designed initial software plan for use in Europe company shops.
Cash America International | Fort Worth, Texas
Developer I 1997 – 1999
Responsible for updates to existing point of sale application and deployments.
 Administrated 300 remote AIX servers and 40 local servers used for software integration and reporting.
 Developed conversion applications for shop acquisitions
 Managed on-location implementation teams during conversions in 25 states.
 Led technology refresh for shop hardware and supporting software.
Cash America International | Fort Worth, Texas
Systems Support Analyst & Field Trainer 1993 – 1997
Responsible for IT training program for software rollout, and for advanced troubleshooting of support related incidents and
tickets.
 Developed mobile training system and processes
 Developed companywide inventory tracking and order system for shop IT related hardware/software and supply’s.
DSS Research | Fort Worth, Texas
Hardware/Software Specialist 1991 – 1993
Responsible for server, network, desktop and survey equipment administration.
 Performed data conversion from acquisitions
 Performed research and implementation of new technologies for use in surveys.
 Performed system administration.
Wards Inc. | Fort Worth, Texas
Rout Manager 1988 – 1990
Designed and implementation for new delivery routing system including negotiation and purchase of software/hardware and services
to implement the solution.
 Managed 12 person delivery staff
 Created daily customer delivery routes for drivers and managed them through their deliveries.
 Managed customer complaints and on-site inspections when drivers damaged good or property during delivery.
EDUCATION
Tarrant County Community College | Ft. Worth, Texas 1991 – 1992
Computer Science & Engineering
Certifications and Continued Education
Object Oriented Analysis and Design Java Programming J2EE Fast Track
Oracle SQL PL/SQL Tibco Enterprise Message Service
Administration
Tibco Business Works
Administration

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Scott-Director-2015r

  • 1. F O R T W O R T H T E X A S P H O N E 8 1 7 - 7 3 9 - 8 7 6 2 • E - M A I L S C H U R C H 4 3 9 6 @ A T T . N E T S C O T T D . C H U R C H INFORMATION TECHNOLOGY MANAGEMENT AND ARCHITECTURE Senior-level IT manager with over 25 years of experience and increasing levels of responsibility involving architecture/ infrastructure design and implementation to meet the growing demands of business objectives in financial service environments. Recognized for leadership and development of teams, creating departments and improving existing operations. Excellent interpersonal and communication skills with the ability to interface with technical and non-technical groups. Noted for astute perspectives which enhance business options to meet company and customer objectives. AREAS OF EXPERTISE  Solid Leadership  Vendor Management  Project Management  Budget Management  Enterprise & Solution Architecture  Off-shore Team management and international travel PROFESSIONAL EXPERIENCE Cash America International | Fort Worth, Texas Director – Enterprise Systems Architect 2013 – 2015 Managed enterprise architecture including creation and deployment of an enterprise program to be used across all IT segments for the company.  Created review board, governance committee, and executive branch, to drive best practices and align IT with the business.  Managed 28 person staff across multiple IT groups in a matrixed environment to create and deliver architectural vision to the company.  Created vision plan that included consolidation of redundant technologies and reduced the overall IT CAPEX/OPEX spending by 23%  Delivered a multi-year strategic plan to reduce IT costs of managing and maintaining multiple company owned datacenters using a hybrid cloud approach, and move critical revenue generating infrastructure closer to the shop fronts. The approach allowed the point of sale infrastructure to be elastic and reduced planned service outages significantly. Cash America International | Fort Worth, Texas Director – Technical Systems Architect 2008 – 2013 Developed and implemented an architecture design for a new point of sale/loan application and supporting backend systems, network and infrastructure.  Developed and managed $15M budget to implement all levels of architecture including creation of teams to support the applications being developed.  Designed and implemented server architecture to support point of sales/loan system including disaster/recovery, High Availability using NetApp and Symantec technologies.  Created Configuration Management team, Middleware Administration team, and Enterprise Tools team, and managed infrastructure teams in order to support production/development and quality analysis requirements for the applications being developed.  Served as subject matter expert for enterprise technologies best fit for company. This included vendor reviews, negotiations and purchase.
  • 2.  Managed 8 direct reports for Administration departments, Configuration Management, Source Control and Tools, and Architecture teams, located locally and in India.  Validated application security definitions and provided guidance to development including defining best practices, procedures, protocol in case of a breech, and mentoring QA on testing for vulnerabilities. This includes SOX and PCI compliance of the technology stack applications, network, and data at rest.  Directed performance teams in various exercises to fine tune application, storage, hardware, and network to streamline the systems for go-live. Cash America International | Fort Worth, Texas Manager– Technical Systems Architect 2007 – 2008 Led identification and research for all shop hardware/software to be used with new point of sale application.  Negotiated and purchased shop hardware, meeting both company objectives and budget requirements.  Developed and implemented rollout plans for network changes, shop counter modifications, hardware installation, and reporting of plan progress for Pay Day advance segment of the business.  Purchased credit card equipment and software switch technologies, and put together high level PCI certification plan for IT.  Created new technical group to Manage architecture implementation and integration to third party frameworks being developed at offshore facility in India. Including direct management of 15 resources offshore doing code quality reviews, configuration management, network management between sites, and web tier development.  Managed $5M budget for development group onshore during Phase I development of application. Cash America International | Fort Worth, Texas Developer/Analyst II 2005 – 2007 Spearheaded design, development, and maintenance of point of sale application and supporting systems for the United Kingdom operations. This included management of US and UK staff.  Implemented IT operations for an acquisition in UK allowing interface with corporate IT.  Researched law requirements for Pawn shops in UK, and implemented them through the application. Cash America International | Fort Worth, Texas Developer Analyst 2003 – 2005 Develop technical specs and designs for application changes and new functionality for point of sale.  Responsible for proof of concept applications and integrations for all hardware used at shops and corporate office. This involved working with multiple vendors and help write device drivers to port to AIX environment when only Windows drivers existed for the products.  Responsible for technical specifications for application changes and new functionality in the point of sale. Cash America International | Fort Worth, Texas Developer III 2001 – 2003 Responsible for system development, design and implementation of point of sale application for the United Kingdom branch of the company.  Performed research and design for UK branch of Pawn application software including integration with 3rd party auction facilities.  Managed install teams and technical support team in UK during rollout.  Created and implemented support and maintenance plans for IT operations.
  • 3. Cash America International | Fort Worth, Texas Developer II 1999 – 2001 Responsible for development and maintenance of point of sale application components including disaster recovery.  Designed and implemented disaster recovery plan and processes after company building was impacted by a natural disaster.  Developed enhancements and new functionality for point of sale system.  Designed initial software plan for use in Europe company shops. Cash America International | Fort Worth, Texas Developer I 1997 – 1999 Responsible for updates to existing point of sale application and deployments.  Administrated 300 remote AIX servers and 40 local servers used for software integration and reporting.  Developed conversion applications for shop acquisitions  Managed on-location implementation teams during conversions in 25 states.  Led technology refresh for shop hardware and supporting software. Cash America International | Fort Worth, Texas Systems Support Analyst & Field Trainer 1993 – 1997 Responsible for IT training program for software rollout, and for advanced troubleshooting of support related incidents and tickets.  Developed mobile training system and processes  Developed companywide inventory tracking and order system for shop IT related hardware/software and supply’s. DSS Research | Fort Worth, Texas Hardware/Software Specialist 1991 – 1993 Responsible for server, network, desktop and survey equipment administration.  Performed data conversion from acquisitions  Performed research and implementation of new technologies for use in surveys.  Performed system administration. Wards Inc. | Fort Worth, Texas Rout Manager 1988 – 1990 Designed and implementation for new delivery routing system including negotiation and purchase of software/hardware and services to implement the solution.  Managed 12 person delivery staff  Created daily customer delivery routes for drivers and managed them through their deliveries.  Managed customer complaints and on-site inspections when drivers damaged good or property during delivery. EDUCATION Tarrant County Community College | Ft. Worth, Texas 1991 – 1992 Computer Science & Engineering Certifications and Continued Education Object Oriented Analysis and Design Java Programming J2EE Fast Track Oracle SQL PL/SQL Tibco Enterprise Message Service Administration Tibco Business Works Administration