1. …continued…
RICHARD W. KRUEGER, J.D.
3345 Fremont Ave S  Minneapolis, MN 55408  320.295.3385  rich.krueger34@gmail.com
PROJECT MANAGEMENT ~ TELECOMMUNICATIONS
Site Acquisition ~ Compliance ~Zoning and Permitting
Results-oriented, self-directed Telecommunications Professional with demonstrated success ensuring the
highest level of client satisfaction in all areas of assessing needs, recommending tasks and actions, and
responding to client issues within a timely and efficient manner. Exceptional communication skills with solid
history of collaborating effectively with team members and senior management at all levels. Proficient in
utilizing databases to complete tasks.
Core competencies include:
 Completing all Site Acquisition Tasks
 Lease Review, Drafting, and Negotiation
 Zoning and Permitting
 Milestone Forecasting Accuracy
 Facilitation of Financial and Closeouts
 Building Relationships with City
Officials and Third Party Vendors
 Initiating and Tracking Compliance
 Database Management
 Client Follow Up
 Document Management & Reporting
PROFESSIONAL EXPERIENCE
LCC International, Minneapolis, MN
SITE ACQUISTION CONSULTANT (12/2015 to Current)
Employed superb customer service skills to manage client relations and administer accounts; consulted with
customers to identify projects for completion. Reviewed incomplete or missing documentation needed for
NEPA; ensured that all documentation was present for Greensheet approval; and ensured that all
documentation was uploaded before submitting ISNs. Collaborated with network managers to guarantee that
projects were completed in a timely and accurate manner.
Selected accomplishments:
 Increased submissions and accuracy every month assigned to the compliance project.
 Trained other consultants on proper procedures in regard to submitting compliance documentation.
 Leveraged dedication to excellence to go above and beyond to ensure complete customer satisfaction;
received 95% accuracy on submitted compliance documentationcompared to an 82% accuracy achieved
by other consultants.
SAC Wireless, Bloomington, MN
SPECIALIST SITE DEVELOPMENT/PM (04/2014 to 10/2015)
Interfaced with clients, city officials, and third party vendors via telephone and e-mail in regard to site
acquisition, sweepback activities, leasing optimization, and zoning and permitting. Performed every aspect of
the site acquisition process from driving search rings and completing SCIPS to leading close out meetings in an
accurate matter. Built excellent relationships with local jurisdictions which included Minneapolis, St. Paul,
Richfield, and Burnsville. Demonstrated exceptional knowledge of sites in reaching out to customers and
meeting their needs. Troubleshot and satisfactorily resolved issues associated with projects and various sites.
Selected accomplishments:
 Performed project management for my own NSB sites from beginning to end of the sites’ cycle

2.  Trained colleagues on CCI Sites, ASR Registration, Google Earth Pro, FileNet, and Cingulinc.
 Received only rent reduction in the MNP Market for Lease Optimization Project.
 Participated in testing new Siterra updates in quality and completing performance documentation.
 Converted from outside contract employee to full-time internal employee after six months.
Minneapolis Business College, Roseville, MN
(11/2013 to 2/2014)
Extended exceptional customer service to potential students in a small school environment. Assisted students
in scheduling tours, choosing potential courses, and explaining the features benefits of Minneapolis Business
College.
Selected accomplishments:
 Consistently went above and beyond in all aspects of performance to ensure customer satisfaction.
 Responded to student inquiries regarding applications.
SCSU Nursing Offices, Oakdale, MN
ADMINISTRATIVE ASSISTANT (8/2008 to 8/2009; 1/2010 to 5/2010)
Provided administrative support to the nursing department. Performed a variety of tasks including database
management, faxing, printing, copying, filing, sorting / distributing mail, and managing multi-line telephone
systems.
Selected accomplishments:
 Commended for providing excellent support within busy office environments.
 Contributed to alumni outreach and an increase in applicant submissions.
Alnwick Castle Kitchen, Alnwick, Northumberland, UK
KITCHEN SUPERVISOR - (8/2009 to 12/2009)
Worked with permanent kitchen staff to create a successful integration of visiting student workers.
Collaborated with head chef on menu options. Set and managed rotating kitchen worker crews.
Selected accomplishments:
 Maintained a harmonious working environment between desperate groups of young students.
 Commended by the owner of the castle (12th Duke of Northumberland) on keeping the kitchen area
pristine.
** *** **
Previously, held various positions with Donovan Construction and Michels Corporation (apprentice lineman).
EDUCATION & SKILLS
Hamline University School of Law, St. Paul, MN ~ J.D.
St. Cloud State University, St. Cloud, MN ~ BS – Mass Communications; BA - Philosophy
Minnesota West Community and Technical College, Jackson, MN ~ Diploma - Powerline
Technology Skills: Proficient in MS Office (PowerPoint, Excel, Word, Access, Outlook)
Volunteer Work: Externed for Referee James Street at Ramsey Family Court, Veterans’ Legal Clinic, SMRLS
Divorce Clinic, Norwegian Negotiation and Mediation Clinic (Bergen, Norway)