1. Amy J. Ayres
1100Kentucky St. NE, Albuquerque, NM87110
505-353-2744
willardsunshine@hotmail.com
Seeking immediate full-time position utilizing my secretarial and clerical capabilities as well as my
organizational skills gained throughout my experience and education.
PERSONAL PROFILE
Senior assistant with extensive experience and specialized training within the secretarial skills set.
Additional experience within the field of administrative and management provides a sound base to
satisfy the most demanding support services. Within the secretarial support services a few notable
capabilities include:
 Hands on filing system setup and support
 Strict adherence to handling procedures of sensitive documents and materials
 Preparation and distribution of meeting minutes based on attendance and/or other attendee’s
notes
 Many levels of telephone communication activities from taking of incoming phone calls and
scheduling of appointments to technical interpretation and assistance and/or reference to
alternate sources of help
 Maintaining schedules and appointments via Microsoft Outlook
 Efficient utilization of Microsoft Office suite primarily Word, Excel, Outlook, and Power Point
EXPERIENCE
ADMINISTRATION SUPPORT/BOOKKEEPER 2008-2008
Formulab: Albuquerque, NM
Provided clerical, business, and computer support to ensure the smooth operation and facilitation of
contracts. A few of the specific support services provided included:
 Sales orders, production scheduling, order tracking, client invoicing
 Creating and managing of filing and accounting systems
 Created support tutorials for manufacturing software
 Purchasing of supplies and raw materials, client/vendor support and service
OFFICE MANAGER 2007-2008
Affordable Urethane Foam Roofing, LLC: Albuquerque, NM
Provided clerical, business, and computer skills through expert multitasking abilities to ensure the
smooth operation and facilitation of contracts for the success of the company.
 Creating and managing of filing and accounting systems (to include creation of forms)
 Establishing policy and procedures to reduce risks to company
 Payroll, accounting, company taxes, employee taxes, debt management, scheduling, supplies
and inventory, customer/vendorsupport and service

2. MORTGAGE PROCESSOR/EXECUTIVE ADMINISTRATIVE ASSISTANT 2005-2007
Creative Mortgage Solutions, LLC: Albuquerque, NM
Provided direct assistance in structuring and financing requirements for home mortgage loans.
 Collected all pertinent documentation required to ensure closing and funding
 Liaison between the lenders, loan officers, title companies, third party vendors and clients
 Assisted with payroll, accounting, debt management, scheduling, supplies and inventory
 Assisted in creation of filing and accounting systems
 Established and implemented policy and procedure to reduce company risk
MORTAGE PROCESSOR/ADMINISTRATIVE ASSISTANT 2003-2005
ADS Mortgage Corporation/Sterling Homes Inc.: Albuquerque, NM
Collected all pertinent documentation required to close mortgage loans and ensure funding
conditions were met in order for funding to occur.
 Assisted in execution of conforming, non-conforming, reverse, FHA, and VA loans.
 Provided liaison between the lenders, loan officers, title companies, third party vendors and
clients.
 Clerical support included payroll, accounting, company debt management, and scheduling.
 Created the filing and accounting system for both companies
LEAVES CLERK – HUMAN RESOURCES 2001-2003
Albuquerque Public Schools: Albuquerque, NM.
Responsible for tracking leave of absence for all employees utilizing extensive clerical, community,
and personal skills.
 Managed leaves of absence for the district’s 17,000 employees
 Maintained all contact hours for Educational Assistants
 Created and used leave tracking and matrix for the district
COSMETOLOGIST INSTRUCTOR AND OPERATOR 1994-2004
DeWolff’s College of Hairstyling and Self Employed: Albuquerque, NM
Working with several salons to manage appointments, small business finances, and maintain a
clientele base through the management and ownership of my own business. Additionally provided
classroom instruction for cosmetology students.
CONFIGURATIONMANAGEMENT SPECIALIST 1991-1992
CRS Sirene; Providing Building Services in Albuquerque, NM
Provided clerical and admin support during Phase 1 building of the General Mills plant.
 Maintained documentation and schematic drawings for the building of the General Mills Plant
DATA PROCESSING CLERK 1988-1991
Albuquerque Public Schools/Garfield Middle School: Albuquerque, NM

3. Provided clerical, business, and computer skills in assisting students’ families to better reach out to
community resources.
 Maintained student transcripts, counseling appointments, student attendance, student class
schedules, school newsletter, and office coverage
CONFIGURATIONMANAGEMENT SPECIALIST 1985-1988
Gulton Industries: Albuquerque, NM
Provided for the management of documentation, schematic drawings and engineering change orders
for the telemetry systems of US government ‘trident missiles’ and the ‘space shuttle” using
government standards for clerical and organizational duties.
EDUCATION
Ashford University 2013-Present
Pursuing a BA in Cultural Anthropology
Central New MexicoCommunity College 2009-2013
AA Degree in Integrated Studies
DeWolff’s college of Hairstyling: Albuquerque, NM 1994-1995
Received certification from State of New Mexico. ensuing years also provided classroom
instruction on a part time basis at DeWolff’s.
Various college levelclasses completed 1985-1993
University of New Mexico
University of Albuquerque
Highland High School 1981-1985