1. THOMAS L. SCHEID
4305 159th
Street 515.423.7178
Urbandale, Iowa 50323 tscheid@q.com
CAREER SUMMARY
Dynamic leader and respected professional with experience and a comprehensive understanding of strategy
development and execution; business and client relationship development; process design, improvement, and
implementation; marketing; operations; and people management. Known for developing, executing, and
managing effective sales methods and assembling teams needed to get desired results. Has established and
maintained effective relationships, both internally and externally at all levels. Demonstrates ability to solve
complex issues by making tough, impactful, strategic decisions that transform the way business is done.
Achieves immediate and long-term goals using innovative techniques, covering a broad spectrum of programs
and services that drive productivity and profitable growth.
PROFESSIONAL EXPERIENCE
WELLS FARGO & COMPANY, INC., Des Moines, IA 2013 – Present
A diversified financial services company with operations around the world and is the fourth largest bank in the
U.S. by assets and the third largest bank by market capitalization.
Vice-President Sales Development Manager
Led a team of Learning and Development consults and an internal phone-based sales support Call Center team,
assisting multiple diverse channels. Created strategic direction, executed and assessed a coordinated training and
sales support strategy across all distribution points, including pricing exceptions, system updates and reporting.
Cultivated and maintained solid working relationships with channel and senior management to ensure training
and sales support met each channels’ strategic goal. Developed and implemented sales or product training and
analyzed marketing information to drive training penetration and increased sales volume.
• Increased training penetration from 32% to 37%, an additional 6000 team members trained, which
resulted in a 47% year-over-year (YOY) in production from .38 applications to .52 applications.
• Realized a cost savings of nearly $150,000 by standardizing call center metrics, which resulted in a
decrease of two full-time employees.
• Handled an increased call volume of 28% YOY, which is over 1,000 calls per month additional with a
decreased staff size.
• Drove over 600,000 views in 2014 by adding a search component to the sales website.
• Assisted corporate Home Equity growth:
o Captured over 334,000 applications in 2014 and approximately 360,000 in 2015, a 7.8% YOY
increase.
o Closed over 80,000 loans in 2014 and approximately 93,000 in 2015, a 16% YOY increase.
o Funded over $2.9 Billion in 2014 and approximately $3.7 Billion in 2015, a 27% YOY increase.
GREAT WESTERN BANK, Clive, IA 2011 –2013
A regional community banking institution with over 200 locations in 7 States and asset size in excess of $8 Billion.
Vice-President Regional Sales Manager / Mortgage Manager

2. THOMAS L. SCHEID Page 2
tscheid@q.com 515.423.7178
Strategic and tactical oversight of the Retail Strategy for 66 branches with a $156 million portfolio for Iowa,
Missouri, and Kansas. Developed, delivered, and maintained sales plans, referral programs, and sales results.
Maintained direct oversight of mortgage originations within the Des Moines metro.
• Increased sales volume of loans 18% and checking accounts 15% YOY by implementing a new profiling
process, resulting in over $140 million in loans and over 12,000 new checking accounts.
• Launched a new checking account product that raised fee income expectations to over $500,000 for
the region.
• Collaborated with senior management on the acquisition of an additional 11 branch banks and $600
million in assets.
• Expanded cross-sell by 2 products per customer through partnering with Regional Sales Leadership to
initiate quarterly Retail Sales Seminars.
WELLS FARGO, Des Moines, IA 2007 – 2010
Vice-President of Marketing Growth and Development – Strategic Partnerships
Planned and executed strategic business development activities and projects that supported the implementation
and optimization of tools and processes to grow sales and profit. Developed internal and external relationships
while identifying the best channels to improve effectiveness and efficiency.
• Built an interim referral process between Wells Fargo and Wachovia that involved design layout and
separate technology systems to achieve better customer experience and increased new sales volume
by a forecasted amount of $570 million by the end of the first fiscal year.
• Produced $630 million of new sales volume over a two year average by implementation of innovative
marketing strategies and focused sales action plans to target underdeveloped markets.
• Achieved $16 million in net saving from a $62 million budget.
• Raised over $15 million referral dollars by focusing on areas for cross-selling products and services.
WELLS FARGO FINANCIAL – Aberdeen Sales, Collection Call Center, Aberdeen, SD 2001 – 2007
Operations Business Relationship and Development Manager
Transformation of a business unit from centralized student loan collections to a call center environment that
serviced inbound and outbound sales, client service, and collection calls for multiple lines of business and product
types. Developed new business relationships and the delivery of professional, operational service to clients.
• Led strategic and tactical direction for the new business model by providing executive leadership and
planning input to senior management.
• Generated over $1 billion in new business volume through a mortgage refinance sales program by an
inbound and outbound telesales initiative.
• Managed more than 210 clients on operational activities to resolve problems, complaints, and
complex service requests.
WELLS FARGO BANK and HOME MORTGAGE, Aberdeen, SD 1993 – 2001
Home Mortgage Consultant
EDUCATION

3. THOMAS L. SCHEID Page 3
tscheid@q.com 515.423.7178
Bachelors of Science Degree Management and Marketing Northern State University Aberdeen, SD