1. Elaine Martinez
South Pasadena, CA
(323) 596-5301 ♦ martinez6elaine@aol.com
Objective: Experienced customer service representative looking to obtain a position where I can best
utilize my skills and abilities while increasing my knowledge within the medical billing and coding field.
Qualifications:
• Knowledgeable of various insurance payor
policies, procedures and regulations pertaining
to billing and reimbursement
• CPT, ICD-9, ICD-10, HCPCS coding
• Claims completion using CMS 1500 & UB-04
claim forms
• Medical Terminology
• Anatomy & Physiology
• Medical records management including
abstracting inpatient or outpatient medical
records, processing and assembling charts
using Terminal Digit Filing (TD)
• Medisoft billing software; Collection and follow-
up on delinquent accounts
• Accounts receivables
• Microsoft office: Word, Excel, PowerPoint
Education:
Career College Consultants, Inc. August 2016
•Medical Billing and Coding
•CCA / CCS Certification – pending
•AHIMA approved curriculum
Bryman College September 1991
•Medical Assistant/Medical Billing
Employment Experiences:
Neck & Back Center of Pasadena – Pasadena, CA
Insurance Administrator December 2014 – Present
• Collections; Chiropractic Billing; Lien Negotiation; Treatment Coordination; Timely filing for
authorizations and patient financial consults
The Center for Integrative Medicine – Sherman Oaks, CA
Office Manager January 2008 – May 2014
Front Office Coordinator September 2001 – January 2005
• Effective Patient Billing along with setting goals for Collection Department; Prepare and review
operational Reports & Schedules to ensure accuracy and efficiency; Control budgets, Staff
conduct and training of all personnel
Steven T. Placido, DDS – Alhambra, CA
Office Manager January 2005 – January 2008
• Schedule appointments; Prepare billing; Obtain authorizations; Maintain records; Oversee
activities directly related to providing services; Arrange for debt repayment or establish payment
schedules based on patient financials
References Available Upon Request
