1. Yolanda D. Smith
(832) 660-4618
yolanda_smith1968@aim.com
PERFORMANCE SUMMARY
Committed and results-oriented Account Executive professional with over 16 years of B2B Sales and
quote experience on small to medium construction projects. Strong business management, forecasting,
administrative, and marketing experience. Core competencies include Sandler Sales Strategies, basis
research, extensive sales training, IRR forecasting and reporting, and hands on experience with directing
and supervising.
ACCOMPLISHMENTS
Increased gross profit in respective territory which in turn increased bottom line
Increased volume and new accounts in respective by 2+ percent
Successfully managed over 300 plus accounts with a focus on school districts and restaurants
PROFESSIONAL EXPERIENCE
CEMEX-Houston, TX 2013 to current
Inside Sales Executive
Build new business with small to medium size customers with current and potential customers.
Make quotations on standard items and relays pertinent account information to customers.
Coordinates the needs of the customer with other departments in handling accounts and
providing substantial service.
Develop account sales that meet the market targets set by the company.
Quote customers and prospects according to specifics project in any given region
Monitor customer pricing in SAP to assure pricing is accurate and profitable for the company
Receive telephone requests for price quotations, purchase orders, order changes, adjustments,
and cancellations directly from assigned customers
Maintain relationship with assigned customers to ensure current and future business
Bronze level certification on CEMEX sales process – Sandler Sales System
Collect data for market analysis and customer buying patterns
Office Depot-Houston, Texas 2012 to 2013
Territory Development Representative
Provided an exceptional e-commerce customer service experience through proactively engaging
with and working to make the customer satisfied in every interaction.
Utilized Office Depot's proven sales principles,
Interacted with every customer in their zone, and adjacent zones, as needed, to drive incremental
sales opportunities and ensure every customer's shopping needs are met.
Created a pipeline of business which turned into customers.
American Home Patient-Houston, Texas 2011 to 2012
Account Executive
• Developed relationships with qualified referral sources by establishing a favorable relationship
with an effort to get client base to refer their respective client to use our products and services
versus competition.
• Identified opportunity on a consistent basis with potential new clients who would benefit from
using our DME services and supplies which manages and treat OSA, Respiratory disorders, and
who would benefit from using CPAP’s/BIPAP’s, Nebulizers and Oxygen Concentrators.
2. YolandaD. Smith
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• Managed assigned territory to ensure a continuous relationship with existing client base to
continue to bridge the gap with current valuable information and assisted doctors with ensuring
his/her patients were in compliance with respiratory therapy.
Coca-Cola Bottling Company-Houston, Texas 1996 to 2010
Territory Development Manager
• Managed more than 300 accounts, contracts and supporting documentation annually ranging in
value of over $2 million annually
• Performed quarterly, semi-annual, and annual reports regarding respective accounts and its
performances
• Trained new employees and did ride alongs training them on the roles of an Account Manager as
well as a Territory Development Manager
• Prepared, reviewed, and presented various reports outlining potential growth of existing accounts
• Ensured the appropriate drinks were represented in each account with proper set by working
closely with drivers and key customer contacts
• Worked closely with respective account managers to ensure his or her business was successful
which fostered a favorable relationship
EDUCATION
BS Business Management (3.76 GPA)-University of Phoenix
COMPUTER APPLICATIONS
Advanced MS Word, Advanced MS Excel, MS PowerPoint, Basis Reporting System, SalesForce, SAP
PROFESSIONAL LICENSES
National Exercise Trainers Association (NETA) 2002 to current
Certified Kickboxing Instructor
Certified Personal Trainer
Certified R.I.P.P.E.D. Instructor
Certified Aquatics Instructor and 2nd responder
REFERENCES
Available upon request.