1. Jennifer L. Esera
1030 S. Newhope St. Santa Ana, CA 92704
714.463.5708
Lvsamoa6@yahoo.com
Results-oriented professional with Medical Assistant experience in a multi-physician medical practice, 6
months Phlebotomy experience and Specialty healthcare experience.
Skills include: Medical Records Management, Front and Back office, General Administrative skills, Medical
Terminology, Book Keeping and filing, Taking Patient Vitals, Injections, Basic Laboratory Procedures, Patient
Scheduling, Phlebotomy, HIPPA Certified, IDX, Allscripts, Superior interpersonal and communication skills
combined with customer service focus and proven ability to achieve results.
Education
Phlebotomy Training Specialists Westminster, CA. 04 /2014 – 06 / 2014
UEI College Anaheim, CA 08 / 2011 – 05 / 2012
Completed 8 months of training including, Honor Roll, Ambassador Club, 3.8 GPA
Los Amigos High School Fountain Valley, Ca. 09 / 1989 – 06 / 1993
Played basketball, swam, and maintained a 3.0 GPA during sports
BLS Certification 07 / 2015 – 06 / 2017
Relevant Experience
Medical Assistant
St. Jude Heritage Orthopedics and Rheumatology Fullerton, CA 02 / 2015 - Present
I work in an office with heavy patient flow with minimal supervision. General duties include taking patient’s vital
signs, history, charting on paper and computer, place physician orders and referrals, giving various injections,
suture / staple removal, wound care, Ekgs, assisting non-ambulatory patients, facilitate communication between
doctors and managers, prepping patients for post op & pre op appointments, and ultrasound guided injections and
aspirations using a sterile technique. I also have front end experience with customer experience, scheduling
appointments, handling multiple phone lines, collecting copays, and calling patients for various reasons.
UCI Medical Center / Chao Cancer Center Orange, CA 02 / 2013 – 11 / 2013
I worked in a variety of Oncology Practices including; Gynecology, Neurology, Breast, Dermatology, and Palliative
care where I provided excellent direct patient care, assist nurses with general duties including taking patient’s vital
signs, lifting and assisting non-ambulatory patients. Handle busy phones and patient call systems. Utilize hospital
computer systems. Facilitate communication between nurses, physicians and families. I helped implement practice’s
quality assurance and control program. Efforts ensured compliance with HIPAA and OSHA regulations; improved
patient care/satisfaction.
Irvine Odyssey Medical Center Irvine, CA 04 /2012 – 10 / 2012
I obtained quality blood samples via venipuncture from patients. I provided services to all areas of the office. Updated
patients’ medical records with lab test results. I provided excellent direct patient care, assist nurses with general duties
including taking patient’s vital signs, patient’s history and medication lists.
Key Contributions:
Provide consistent and high quality patient care in a high acuity environment.
Complete required documentation on the computer consistently and in a timely manner.
Reacted calmly and effectively in emergency situations
Ensured the cleanliness and maintenance of all the exam rooms and equipment
Sales Associate
Michaels Santa Ana, CA 10/2014 – 01-2015
Toy R Us Huntington Beach. CA 10/2014 - 01-2015
I provided direct sales to customers in the store and over the phone. Maintained daily merchandise inventory. Money
handling responsibilities included reconciling each cashier’s cash register.
Key Contributions:
Provided high quality customer service in a consistent manner.
