1. Regina Gonzales
1326 E. SilverDr.,HobbsNM 88240
Cell:575-318-1632 - reginagonzales72@yahoo.com
Career Overview
Committed and motivated Administrative Assistant with exceptional customer service and decision making skills.
Strong work ethic, professional,punctual,andgreatinitiative.Assertive ingettingtasksdone in a timelymannerand
great organizational skills.Three yearsOffice Managerexperience.
I alsohave experience asa RiskManager assistingourSafetyManagerwithWorkman'sCompissuesastheyarose.I
was responsible forthe insurance renewalsaudits,reportsandrecordsmaintenance.
I have experience inAccountsPayable,AccountsReceivable,andpayroll.
Skill Highlights
Schedule management Spreadsheetdevelopment
Problemresolution QuickBooks
Self-starter Staff motivation
Deadline-oriented
MicrosoftOffice
Employee training and development
Core Accomplishments
Calendaring
• Planned all meetingsandtravel forCEO Scheduling
• Facilitatedonboardingof new employeesby schedulingtraining,answeringquestionsandprocessing
paperwork.
Data Organization
• Improvedoffice organizationbycompilingquarterlybudgetreports,financial spreadsheets,organizational
charts and companydata reportsusingadvancedMicrosoftExcel functions.
CustomerService
 Handledcustomerseffectivelybyidentifyingneeds,quicklygainingtrust,approachingcomplexsituationsand
resolvingproblemstomaximize efficiency.
Administration
• Performedadministrationtaskssuchasfiling,developingspreadsheets,faxingreports,photocopyingcollateral
and scanningdocumentsforinter-departmentaluse.
Payroll Assistance
• Assistedwithpayrollpreparationandentereddataintocumulativepayroll document. Wrote payrollchecks.
Paidpayroll liabilitiesandchildsupportandinsurance associatedliabilities.

2. Employee Management
• LiaisedwithHRdepartmenttoestablishemployee benefits,training,payrollandterminationprocedures.
Professional Experience
Field Ticket Administrator
September 2016 – January 2016
Gibson Energy, Inc – Contracted through Elwood Staffing
I was primarily responsible for calling drivers and Owner Operators to get copies of the load tickets for
payment for Shell Oil. Their primary customer. I made calls to get them in within a 24-hour time frame and
was also responsible for uploading and scanning to corporate office and to a program called SLATs. I was
responsible for the biggest area in the company in the United States, in West Texas and New Mexico.
Office Manager
March 2014 – September 2015
EOS Rental, LLC. - Hobbs, New Mexico
I was in charge of the Sand Division for EOS and helped implement procedures and policies within the
company. I have helped in putting our current payment plan in to affect, invoicing, customer maintenance. I
supervised six co-workers and contributed tremendously to EOS. I was responsible for payroll every week for
all departments, as well as, expenses, settlement reports. As I handed down invoicing, I put it together and
delegated to other employees. I maintained records and all paperwork that came through the office on a
daily basis and was the next in line under the CPA for our financial liabilities. I was also the Group
Administrator for the Health and Dental plans.
Parts/BilIing Tech
August 2013 to March 2015
K&S Electric - Hobbs, New Mexico
I was responsible for PO's and maintaining job spending and Accounts Receivable. I also did invoicing and
inventory maintenance. Helped the Project Manager on bids, as well as, keeping projects within budget. I
was responsible for keeping trucks, electricians and supply floor stocked.
Office Manager
June 2011 to September 2013
HydroTech Services, LLC. - Hobbs, New Mexico
I was responsible for payroll, employee file maintenance, inventory maintenance and invoicing. I was
responsible for purchases of trucks, equipment and outside sales. I helped obtain and maintain the health
insurance for the company, as well, as the AFLAC and dental policies.

3. Education
General Studies/Clerical, 1990
Hobbs High School - Hobbs, New Mexico, USA
Applied Science
NMJC - Hobbs, New Mexico, USA
I am currentlyworkingtofinishmyAssociatesinAppliedScience.
Personal andprofessional referencesare available uponrequests.