1. Jacqueline Crawford
crawford_jacqueline@yahoo.com
Mobile 720.341.4263
Experience:
6/2015-3/2016
Business Project Coordinator (contractor) National Multiple Sclerosis Society
Experience working with business projects, works closely with project managers
to manage the details of multiple smaller projects. Identify, consolidate and track
issues across the sub-projects, setup meetings across teams, provide concise and
accurate project status.
•Performs duties with sense of urgency, while providing required diplomacy
•Update project related documents
•Track 100% of tasks to completion
•Non-profit experience
9/2012-05/2015
Project/Resource Coordinator Accuvant, Inc.
Project Coordinators create and develop actionable, repeatable and demonstrable
processes while, using, discretion to determine the optimal methods of day-to-
day execution to support the goals of the organization. Responsible for tracking
projects throughout the post-sales lifecycle, confirming the consulting staff is
adhering to the service delivery processes and ensuring client satisfaction. Key
interaction point between consulting delivery resources, clients and account
management.
•Evaluate the requirements for tracking and managing the delivery of billable
projects
•Project Tracking
•Issue Tracking and Escalation
•Reporting
•Other Duties as Assigned
4/2011-9/2012
Office Administrator Dispute Resolution Professionals, LLC
Utilize Office Management procedures and enhanced efficiencies for professional
mediators, answer phones, draft correspondence, implemented filing system, fax and
perform data entry on a daily bases utilizing Google Docs, take payments for DRP’s
parenting class, process and return payments, send out and collect on invoices as
needed, keep track of CEO’s calendar for mediation’s and files, made sure that
mediation status reports are sent to the appropriate courts for filing, confidentially
handled all personnel matters with professionalism, effectively learned and trained
other staff personnel in applications, tracked and purchased all office supplies
2. 03/2004- 11/2010 Act/AppleOne Employment Services
Staffing Manager/Account Executive
Stimulate business growth and maintain outstanding customer service through
knowledge of workforce/workplace issues & fair practice. Interview and assign most
qualified candidates to temporary or evaluation hire position while utilizing effective
time management strategies. Generate effective sales/recruiting strategies. Further
develop and diversify existing accounts. Artful negotiator, consistently met and
exceeded metric strategies, plan, and monitor daily staffing schedules and adjust
accordingly to ensure adequate staffing levels that support operational demands and
business objective. Took care of all employee/client problem resolutions with success.
Perform Payroll Administration task in the absence of Office Coordinator
Office Coordinator/Payroll Administrator
Processed weekly payroll for up to 160 union and non-union employees using in house
payroll system, keeping track of all vacation, sick time, personal time, on boarded
employee’s explaining benefits completing new hire and termination paperwork,
supported staff of 4 account executives exercising a high level of confidentiality.
Computer Skills:
Proficient Typist, Word, Excel, Outlook, Quick Books,
Proprietary Software: Applicant Tracking Systems: ICIMS, Sharepoint, Open Air,
NetSuite, MS Project, Taleo, Work Nexus, Agile, First Data, IQ Navigator, Apollo, Citrix,
Workday, SABA Web Conferencing.
Education:
Business Administration Trinidad State University
References: Available upon Request
PG. 2