1. R E B E C C A P A G E - D O L N I C K
Peer Outreach Mentoring Program – Rosen College Orlando, FL
Mentor August 2014-December 2014
 Planned activities, oriented mentees to university resources, attended workshops, mentored discussion groups twice a month and
collaborated with mentees on diverse topics 4 times a month.
 Assisted 2 mentees in establishing appropriate study skills/habits to enhance their time management abilities
Team Market Group Orlando, FL
Internship Coordinator August 2013-May 2014
 Participated in sales and marketing, event planning, front desk assistance, and ensuring guest satisfaction for a company
that owned and operated 8 nightclubs in the greater Orlando area
 Supervised 5 to 6 interns by coordinating the goals and objectives of the program with that of Team Market Group’s in order to
present maximum growth and fulfillment
PROFESSIONAL SKILLS
 Advanced computer and internet capabilities – all Microsoft Office applications, CI/TY, website design, Photoshop, social media
networking for professional/marketing use, Adobe, and PeopleSoft
WORK EXPERIENCE
Gaylord National Resort & Convention Center National Harbor, MD
Conference Coordinator September 2015-Present
 Manages the execution of all aspects of events including planning, day to day coordination, and exit strategies for meetings,
conventions and special events ranging from 10 to 4,000 attendees.
 Serves as meeting planner advocate, advises clients on current status of their event and function, and acts as a liaison to all
other hotel operational departments for a number fluctuating between 1 to 10 clients at any given time
 Maintains program knowledge by attending planning meetings, tie-down’s, conference calls, reviewing group resumes and
banquet event orders (BEO’s) 5 to 40 days prior to group arrival in order to identify any and all issues in advance
University of Central Florida’s International Affairs and Global Strategies Orlando, FL
Marketing Specialist January 2015-September 2015
 Coordinated all promotional materials and events, monitored all social media outlets, and assisted in maintaining all IAGS
website content updates for all 4 units
 Managed the physical office of study abroad, liaised with building maintenance, and monitored, responded to, and processed
all mailing channels
 Responsible for directing and coordinating office services and related activities, including developing and supervising events
ranging from 10 to 400 attendees for the maximum utilization of services and equipment
Dunkin Donuts Orlando, FL
Assistant Manager (MIT) November 2013-March 2015
 Deployed to four different stores for promotional purposes to help implement the proper Six Steps of Service and gained the
fastest drive-thru times in the entire franchise company at each location
 Identified by management for exceptional guest services as noted on guest comment cards and surveys that helped raise store
GSS% from 72% to a 77%
 ServSafe Management Certified
Aramark Orlando, FL
Shift Supervisor September 2011-November 2013
 Participated in job safety and sustainability training and was allocated as the expert of these groups for 2 consecutive years
 Balanced working at least 3 locations doing tasks such as food preparation and baking in the dining halls, catering for private
and public events on campus, and the opening/closing for a small café.
 Trained 15 new employees in different “station” requirements, proper chemical and equipment handling, and the expectations
of management and Aramark as a whole.
EDUCATION
University of Central Florida Orlando, FL
Rosen College of Hospitality Management Graduated: May 2015
Bachelor of Science in Hospitality Management
 Study Abroad – Florence University of the Arts Florence, Italy
INTERNSHIP/VOLUNTEER EXPERIENCE
R P AG ED OL N IC K @G M AIL. C O M
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