2. 1
TABLE OF CONTENTS
PERSONAL SECTION
STATEMENT OF AUTHENTICITY 2
MY CAREER MISSION STATEMENT 3
MYELEVATOR SPEECH 3
EDUCATION SECTION
DEVRY UNIVERSITYPLAN OF STUDY 4
RELATED COURSE DESCRIPTIONS 5-6
PROFESSIONAL SECTION #
MY RESUME 7
DEVELOPMENT & TRAININGSECTION 8
LETTER OF RECOMMENDATION 9
REFERENCE LIST 10
AWARDS, ACCOMPLISHMENTS, AND VOLUNTEER HISTORY
AWARDS & ACCOMPLISHMENTS 11-15
VOLUNTEER HISTORY 16
AFFILIATIONS & WORL SAMPLES
PROFESSIONAL AFFILIATIONS 18
WORK SAMPLES 19
3. 2
Statement of Authenticity
I, Genevieve Gacusan authenticate that the material
and works enclose in this portfolio is my original
work and belongs entirely to me. All original
documents developed by me may not be changed,
published, taken, reproduced, or shared online
without my knowledge or consent.
4. 3
Mission Statement
“I will demonstrate expertise behavior and professional approach towards resolving and
assisting patients’ needs. With my professionalism I will facilitate the relief for my fellow
airmen along with their family and will demonstrate compassionate listening”.
Elevator Speech
You are looking at an efficient multi-tasker, best in customer service, energetic, focus,
multi-lingual, and highly positive professional. My goal is to provide the best possible and
quality service that needs me. I am a full time student working two part time and still
manages to volunteer and still have time to stay in a good health. Good health equals focus,
and staying focus leads to getting the job well done!
6. 5
Related Course Description
ACCT212 Financial Accounting
This course focuses on ways in which financial statements reflect business operations and
emphasizes use of financial statements in the decision-making process. The course encompasses
all business forms and various sectors such as merchandising, manufacturing and services.
Students make extensive use of spreadsheet Applications to analyze accounting records and
financial statements.
BIS155 Data Analysis with Spreadsheets with Lab
This course focuses on analyzing business situations using current spreadsheet software. Using
data derived from real-world business situations, students learn to use appropriate spreadsheet
software features to organize, analyze and present data, as well as to make business decisions.
Through personal database technology such as Access, the course also introduces basic database
concepts.
BUSN115 Introduction to Business and Technology
This course introduces business and the environments in which businesses operate. Students
examine the roles of major functional areas of business and interrelationships among them.
Organizational theories and techniques are examined, and economic, cultural, political and
technological factors affecting business organizations are evaluated.
ENGL227 Professional Writing
This course extends composition principles to writing in a career context. Through a process-
oriented approach, students learn to create effective reports and correspondence. Major emphasis
is given to the principles of professional writing in common applications. Studies include
electronic communication and oral reporting. Students may also learn to create web pages for
communication purposes.
HSM310 Introduction to Health Services Management
This course provides an over view of unique characteristics of U.S. healthcare systems, and
surveys the major components and their interrelationships. Topics include internal and external
influences on delivery of services, healthcare professions and key trends.
HSM320 Health Rights and Responsibilities
This course examines legal and ethical issues of healthcare services. Topics include legal
relationships among providers, payers and patients, and issues of professional liability. Ethical
aspects of rights and duties are explored in a health-care context.
HSM330 Health Services Information Systems
This course focuses on applying technology to developing and maintaining health services
information systems. Students become familiar with hardware and software options for
managing patient records, insurance and billing data. Related policy issues of confidentiality and
information security are addressed.
7. 6
HSM340 Health Services Finance
This course focuses on the complexities of healthcare financing in the United States. Topics
include multiple payment sources and reimbursement systems; problems and issues in financial
planning; and trends in healthcare costs and expenditures.
HSM410 Healthcare Policy
This course focuses on the impact of public policy on healthcare deliver y in the United States.
Political, social, economic and technological influences are explored, as are cultural values and
beliefs regarding health that underlie our policy-making process.
HSM420 Managed Care and Health Insurance
This course surveys the development of health insurance pro-ducts and managed care approaches
to the financing and deliver y of healthcare services in the United States. Fundamental concepts
of insurance risk management and various types of man-aged care organizations are discussed in
relation to the consumer, provider and insurer.
MGMT303 Principles of Management
This course examines fundamental management theories and traditional managerial
responsibilities in formal and informal organizational structures. Planning, organizing, directing,
controlling and staffing are explored
MGMT404 Project Management
This course enhances students’ ability to function in a project leadership role. While exploring
the project life cycle, they gain experience in budget and timeline management. Project
management software is used to design project schedules using methods such as bar charts,
program evaluation review technique (PERT) and critical path method (CPM) to produce project
plans to apply to the solution of case studies
SPCH275 Public Speaking
This course teaches basic elements of effective public speaking. Topics include audience
analysis, organization, language, delivery and nonverbal communication. Practical application is
provided through a series of individual and group presentations in a variety of rhetorical modes.
8. 7
GENEVIEVE GACUSAN
6512 Balboa Blvd #4
LAKE BALBOA, CA 91406
(818) 862-0053 ▪ g_gacusan18@yahoo.com
Summary of Qualifications: All around dedicated and hardworking individual with over 4 years of experience in customer service.
Mastered time managing that helps me manage to work, go to school, and do other extracurricular activities at the same time.
Experience
Charley’s Grilled Sub ▪ Associate (October 2011 – August 2012)
Potato Corner ▪ Supervisor (August 2012 –September 2013)
o Part of the Grand Opening Team - Sherman Oaks Campus, demonstrate ability to work under pressure with high volume of
food traffic, open and closed the store properly, trained new employees, worked at Potato Corner USA 1st
Franchise
Convention to market the product for prospective stakeholders, and become the Potato Corner Mascot
DeVry University ▪ Non-FWS Work Study (August 2013 - Present)
o Receptionist, answered calls, assisted new and old students, provided school tours, creating and managing schedules, being
an instrument to the team by proving any assistance needed at all times.
Brian’s Shave Ice and Boba ▪ Shift Lead (August 2014 - Present)
o My job is to provide great customer service to each individual by making sure orders are correct, on time, and all items are
well explained when asked. As a shift leader, I have to make sure the store is kept cleaned at all times, leading the team on
what needs to be done, training new employee when needed, and making sure inventory are correctly imputed for the next
delivery date for shipments.
Education
Panorama High School
2008-2011 ▪ High School Diploma
Los Angeles Pierce College
2011-2013 ▪ Nursing
DeVry University
2013-2016 ▪ Bachelors of Science: Business Administration- Health Service Management
Skills
Promotes positive behavior
Supervisory training
Ability to multi task
Bilingual: English & Tagalog (write, speak)
Team player
Organized
Accomplished leader
Excellent Interpersonal Skills
Researched and Entry Level Skills
Proficient with Microsoft Word, Excel, PowerPoint &
Internet
Community Involvement
Key Club International: Leadership Program
Panorama High School, 2011
Patient Advocate
Valley Presbyterian hospital, 2013-2015
Basketball Head Coach- Minor Division
Panorama Recreation Centre, 2014
Student Advocate
DeVry University, 2013-present
References furnished upon request
9. 8
Prof. Development & Training section
Transcript Request through Parchment
New system that DeVry University partner up to request transcript request form for the
new student’s to request transcript at a faster way. There was a webinar that non-federal
and SOG had to watch to see how the process goes of requesting a student’s transcript.
National Society of Leadership and Success Webinars
-Al Roker
-Debbie Fields
Salesforce Training
When working in the admission department at school as a student worker, all
documentation and tracker are through a software called Salesforce that I need to learn
how to use. A teaching webinar was provided to me so that I can go over the software
and master it.
10. 9
To Whom It May Concern:
I am writing this letter to recommend Genevieve Gacusan to your organization. I have had the
pleasure of working with Genevieve for the past 2 years. She is extremely efficient and
hardworking. She is very good with meeting deadlines and always pleasant in her
communication. She is always willing to help and is definitely a team player. She is the first
person I go to when I have any problems in collecting student’s transcripts or figuring out how to
request them in the first place. Genevieve is a go getter and will become a very integral part of
any company that she works for.
She has a great personality and articulates herself professionally. She is a complete joy to have
on your team and I highly recommend her to anyone who has the pleasure of having Genevieve
in their company.
Regards,
Wajiha (JIA) Usmani
Senior Admissions Advisor
DeVry University
Sherman Oaks Campus
15301 Ventura Blvd, D-100
Sherman Oaks, CA 91403
p: 818-932-3024
f: 818-713-8118
e: wusmani@devry.edu
www.devry.edu or www.keller.edu
11. 10
Genevieve Gacusan
818-862-0053
6512 Balboa Blvd #4, Lake Balboa, Ca 91406
Professional
1. Karyn Lee
Executive Manager- Admissions
DeVry University
15301 Sherman Oaks
Ventura Blvd, CA 91403
818-932-3032
Klee2@devry.edu
Relationship: Boss at DeVry University from
September 2013- Present
2. Pedro Manrique
Dean
DeVry University
15301 Ventura Blvd
Sherman Oaks, Ca 91403
818-3314838
pmanrique@devry.edu
Relationship: Dean at DeVry University
3. Brian Kim
Boss/ Owner
Brian’s Shave Ice and Boba
818-892-4185
shaveicela@yahoo.com
Relationship: Boss at Brian’s Shave Ice and
Boba from July 2014
Personal
4. Johnny Rodriguez
818-568-7850
Rodriguez80jp@yahoo.com
Relationship: Close Friend
5. Aftab Khan
Senior Admission Advisor
805-616-9561
akhan@devry.edu
Relationship: Colleague at DeVry University
from September 2013- Present
16. 15
SUMMER 2013
In recognition of your academic achievement, this certificate
Genevieve Gacusan
Da""-id J. Pauldine D
President, DeVry University Provost/Vice President of Acade
17. 16
Volunteer History Section
Patient Advocate
Valley Presbyterian Hospital
August 2014-Health
Student Volunteer and Advocate
DeVry University - Sherman Oaks
August 2013
Associated Student Body Secretary (2013-2015)
- Get students involved with on and off- campus events
- Holding monthly mandatory meetings with the ASB officers and members to plan future
events and offer suggestions
- Making sure every conversation is noted in meetings
- Organize events such as Bowling Nights, Thanksgiving Feast, Dean's List Ceremony, and
much more
Basketball Head Coach- Minor Division
Panorama Recreation Centre
February 2014-Children
Sports is my passion and teaching others as much as I can is an accomplishment for me. I
love kids and getting them involve in extracurricular activities will not only help them to be
active but get them to love the sport and one day have a career in it. My experience with the
minor division took many patients and pre-planning but in the end, the smile in the kids face
was all worth it. Dedicated 3 days of the week to organize a practice and be at every games
twice a week to support and coach the team.
18. 17
Professional Affiliations
Key Club/ Kiwanis, 2008-2012
Associate Student Body, 2013- 2015
National Society of Leadership and Success, 2014- Present
DeVry University, 2013- Present
VolunteerMatch.org, 2014- Present
19. 18
Career Path Section
GOALS One-year Goal Two-year Goal Five-year Goal
In my one year
goal, I finish with
my Bachelor’s
degree in Business
Management with
the concentration in
health service
management. My
plan was to start
training for the
military but once I
graduate I want to
rest from school for
about 2 months
however continue
working at a new
job that will give me
more experience
and a step up to the
ladder. I had the
opportunity to
volunteer at the
hospital as a
Patient Advocate
and I really loved it.
My two year goal which
hopefully will happen
because it has been on
my mind is getting the
chance to work for the
government ( USAF) or
the Navy(same pay).
With two years, I
graduated from boot
camp and depending
on my field, I will be
done with my field’s job
and will start training.
Within the 2 years my
goal is to gain as much
information and
experience along with
being promoted to a
higher rank.
Depending if I achieve my two year goal of
getting into the military. After 3 or 4 years of
deployment, I wish to go back to Los Angeles
and stay in the valley. I hope to get a stabled job
in the healthcare field and from there on
hopefully build my own business. Working in the
hospital, especially for Cedars- Sinai (better
benefits and reputation).
EMPLOYERS
Employer of
Choice for One-
year Goal
Patient Advocate
Employer of Choice
for Two-year Goal
-Health Services
Administrator/ Hospital
Administrator
-Material Management
Employer of Choice for Five-year Goal
-Health Service Manager
- Administrative/ Office manager
- Assistant Nursing Manager
- Director of Operations
Name, location(s),
contact information
Valley Presbyterian
Hospital
15107 Vanowen
Street, Van Nuys,
CA 91405
818-782-660
www.valleypres.org
United State Air Force
-Location depends on
where you will be
stationed. Basic
Training for all future
airmen is in Lackland
AFB Texas
Recruiter of contact-
Larry Mitchell
24201 Valencia Blvd.
Suite 100
Santa Clarita, CA
91350
Cedars- Sinai Medical Center
or any other hospital
Location :
Ceders- Sinai
8700 Beverly Blvd, Los Angeles, CA 90048
20. 19
Work Samples
Playground Beautification Project Proposal
Course Project for my Management 404 class to propose a project as a project manager. Our
proposed project consist of opening and introducing a center of “beautification” in which
community members can use it as a local recreation center and organize community events. The
center will be a safe alternative in which children can gather and play. Our idea was geared
towards local communities in order to get them involved in the process of selecting areas within
their communities i.e. a park, unused public land, or even a senior home; and coordinate efforts
to improve their appearance.
Community
Beautification Final Project.docx
Word Excel Workbook
This workbook shows the sales data for the five countries being compared which covers a period
from May 2004 through June 2006. From the products bought we can figure out what products are
in trend from the 5 countries and which are less profitable. Also I found a way to see a conclusion
to increase sales for Northwind Traders.
Excel
Workbook.xlsx
Women’s Leadership and Success First Launch
About W.I.L. -
As a co-founder in the organization, the purpose is to bring women in our community together to
collaborate, interact, and network with each other in hopes of inspiring, empowering, and
encouraging women to take leadership roles in their personal and professional lives. Our goal is
to provide women of all ages, access to tangible resources, and peer-leadership mentors that are
within our local community. Our vision is to establish and cultivate long term relationships with
local business leaders from all walks of life, who are passionate and believe in the power of positive
mentorship.
Women in
Leadership First Launch.ppt
