1. 4516 Rosemarie Drive, Bensalem PA 19020
Amanda.Shackleton@verizon.net
215-208-4710
www.linkedin.com/in/amanda-shackleton-
Education
Temple University College of Education, Philadelphia PA 2011 - 2014
 Obtained Bachelor of Arts in Adult & Organizational Development and English
 Maintained Dean’s List status throughout collegiate career
 Awarded Study Abroad scholarship in 2013; studied Italian Arts in Rome, Italy
Experience
SPIN – Special People in the Northeast, Philadelphia PA July 2016 – Present
Job Title – Administrative Coordinator for Employment Services & Home & Community Departments
 Handles the overall responsibilities for the department’s administrative operations; including, managing files,
setting up new employee training documentation and admission of new referrals.
 Maintains the employee call-out line, leave requests and all staff deployment.
 Prepares departmental payroll submission in accordance with all Directors using the ADP program.
 Maintains spreadsheets and routine reporting as required by Directors & funders.
 Assures the highest level of confidentially in all forms of communication and correspondence.
Commonwealth of Pennsylvania: Department of Human Services, Bristol PA February 2015 – July 2016
Job Title – Administrative Professional: Clerk Typist II
 Accountable for determining eligibility for financial assistance, medical assistance and food stamps in accordance
with federal and state regulations.
 Prepares, completes and accounts for controlled documents, forms and correspondence in accordance with
departmental and local procedures.
 Deals closely with the Bureau of Hearings & Appeals regarding accurate pre-hearing processes, including;
scheduling with Administrative Law Judges, conducting conferences, adhering to the timeliness of all hearings,
appeals and adjudications.
 Demonstrates a thorough knowledge of the clerical support operation and collateral duties associated with the
County Assistance Office functions.
 Advocates respect for all individuals, showing sensitivity to and awareness of cultural differences, physical &
emotional disabilities and economic hardships.
Dr. Guy Storace III DMD – Family Dentistry, Bensalem PA January 2007 – February 2015
Job Title – Office Manager & Certified Dental Assistant
 Supported dentist & dental staff by providing assistance with clinical treatment care for patients.
 Collected relevant information about the patient’s medical history and insurance coverage.
 Reconciled payments, verified insurance benefits, scheduled appointments and presented patients with necessary
treatment plans.
 Monitored all supplies and equipment inventory to ensure a sterile, safe and organized dental practice.
 Maintained a professional and compassionate demeanor with colleagues and patients.
Skills
Proficient in Microsoft Office, Word, Excel, PowerPoint, Outlook and ADP/Payroll. Composes effective meeting minutes
and formulates various training designs.
Referrals and references available upon request.