1. Ronna Eisma
Administrative Officer (1 year 3 months)
SRI INDAH INTERNATIONAL LANGUAGE CENTRE
(+60) 182101880 | eisma_ronna@yahoo.com | SGD 2,500 | Kuala Lumpur
Experience
9 years of total experience
Dec 2014 - Present
(1 year 4 months )
Administrative Officer
SRI INDAH INTERNATIONAL LANGUAGE CENTRE | Kuala Lumpur, Malaysia
Industry Education
Specializatio
n
Clerical/Administrative Support
Role Management
Position
Level
Senior Executive
Monthly
Salary
MYR 2,800
-Answers phone calls in a pleasant, informed manner for the purpose of providing
information
and creating a good image of the district
- Manages telephone message system (office hours, inclement weather and other recorded
messages)
- Greets visitors to the school in a pleasant and informed manner
- Responds to inquiries for the purpose of referrals and directions as may be required
- Forwards requests for information and messages to the appropriate individuals
-Maintains office meeting calendar and schedules meetings held at school
- Maintains, sorts and distributes mail for school
-Operates postage machine and orders postage when needed
- Assists personnel with the mailing and distribution of various documents and
communication
- Performs other clerical tasks as assigned including word processing and creating
databases,etc.
- Performs other duties and responsibilities as assigned by the Director
-Provide administrative ,clerical services and office support in order to ensure effective and
efficient operation
-Data entry work
-Typing of correspondence and reports
-To ensure proper maintenance of record ,documentation and filing
-Coordinate and liaise with walk-in customers and telephone enquiries
-Handle any other ad-hoc tasks as and when required by the management
-Monitor daily accounts
-Handle all payments to suppliers ,staff reimbursement,issuing cheques,payment
vouchers,Billing and bank in cheques
-Promoting sales and customer service
-Administer the processing of local and international student's application (Student Visa)
-Manage student's data base
-Provide support in all administrative and operations matter
Oct 2014 - Nov 2014
(1 month )
RECEPTIONIST
HOUSE OF BALINESE TRADITIONAL MASSAGE | Singapore, Singapore
Industry Grooming / Beauty / Fitness
Specializatio
n
Customer Service
Role Management
Position Junior Executive
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2. Level
Monthly
Salary
SGD 1,300
Position Qualifications:
Customer Service experience, preferably in a spa environment
Previous cash handling experience
Excellent communication, customer service skills and work ethic
Proficient in appropriate computer skills and office equipment
Ability to handle multiple tasks simultaneously
Ability to explain services and products to guests
Retail Sales experience and skills
Work assigned schedules
Professional manner and appearance
Excellent verbal and written skills
Duties and Responsibilities
Greeting guests with direct eye contact and a smile, welcoming them to Spa
Make guest reservations for spa services
Enroll guests in special programs or memberships
Answer telephones in 3 rings and provide proper response (appointment booking, answer
questions)
Receive payments for goods and services and properly account for all transactions and
monies.
Reconcile daily sales, deposits and receipts as outlined in Standard Operating Procedures
and
Protocols
Communicate and inform co-worker(s) of any and all pertinent information throughout shift
and
at shift close.
Handle and assist as needed with guest recovery and issues. Respond with management as
directed.
Maintain facility by checking equipment, refreshing linen, light cleaning, maintain retail
inventory on display
Ensure proper coverage of desk when it is necessary to leave area
Assist as needed with lifting and storing equipment, product displays and preparing for
special events
Aug 2013 - Apr 2014
(8 months )
Administrator
BRAXXON RESOURCES INC | National Capital Reg, Philippines
Industry Human Resources Management / Consulting
Specializatio
n
Clerical/Administrative Support
Role Administrative Executive
Position
Level
Junior Executive
Monthly
Salary
PHP 20,000
Responsibilities:
• Performs administrative and office support activities
• Attending telephone calls, receiving and directing visitors
• word processing, filing, and faxing
• Relieve management of administrative detail, all projects
• Coordinate work flow
• Update and chase delegated tasks to ensure progress to deadlines
• Take initiative in manager’s absence
• Keep projects on schedule
• Maintain procedures manual to ensure consistent performance of routines
• Take part in any administrative meetings to assure secretarial follow-through
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3. • Take initiative on requests and inquiries of administrative nature, especially
when bosses’ specialty is not administrative
• Prepare and control administrative budgets
May 2013 - Jul 2013
(2 months )
Accounts/Payroll Executive
SG HR Services Pte Ltd | Singapore, Singapore
Industry Human Resources Management / Consulting
Specializatio
n
Human Resources
Role Payroll Officer
Position
Level
Junior Executive
Monthly
Salary
SGD 2,200
Responsibilities:
- Perform bi-monthly payroll computation of various cost centers for our clients.
- Requires to obtained time sheet/attendance from our clients.
- Data entries of personal particulars and pay components into the payroll system.
- Set up new pay components to the payroll system.
- Process pay summary and pay slips.
- Process bi-monthly invoices for payroll claims.
- Administrate leaves and benefits for workers and process updated records at all times.
- Communicate with clients with regards to time clocking and payroll matters through
telephone and emailing.
- Attend to phone and email enquiries from workers for any pay discrepancies.
- Any other associated tasks assigned from time to time by our Superior.
Reason for leaving: Scope job was tasked purely on payroll which does not include my main
experience which is accounting.
Apr 2012 - Apr 2013
(1 year )
Management Trainee
PURE BEVERIC COFFEE (XIANG YAO JI FOOD HOLDINGS ) | Singapore,
Singapore
Industry Food & Beverage / Catering / Restaurant
Specializatio
n
Food/Beverage/Restaurant Service
Role Supervisor/Team Lead
Position
Level
Junior Executive
Monthly
Salary
SGD 1,500
Responsibilities:
- Greet customers and ascertain what each customer wants or needs.
- Open and close cash registers, performing tasks such as counting money, separating
charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Maintain knowledge of current sales and promotions, policies regarding payment and
exchanges, and security practices.
- Compute sales prices, total purchases and receive and process cash and credit payment.
- Maintain records related to sales.
- Watch for and recognize security risks and thefts, and know how to prevent or handle
these situations.
- Recommend, select, and help locate or obtain merchandise based on customer needs
and desires.
- Answer questions regarding the store and its merchandise.
- Arrange and display merchandise to promote sales.
- Make beverages such as coffee, juices and milk-shakes.
- Area cleaning before and after duty.
- Required to work morning & night shifts on rotation.
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4. - Required to manage shop alone at times for night shift duty.
- Assisting Supervisor in any ad hoc duties when instructed.
- Oversee and manage the shop in the absence of the Supervisor.
Reason for leaving: End of 1-year contract
Jul 2007 - Feb 2012
(4 years 7 months )
Administrative/Accounts Executive
LIMKACO INDUSTRIES INC., Philippines | National Capital Reg, Philippines
Industry Manufacturing / Production
Specializatio
n
Clerical/Administrative Support
Role Administrative Executive
Position
Level
Junior Executive
Monthly
Salary
PHP 20,000
Responsibilities:
• Performed Accounts Payable function for expenses
• Managed Vendors Accounts , Generating weekly on demand cheques
• Ensure compliance with accounting deadlines
• Prepared company accounts and tax returns for audit
• Prepared monthly and annual report in expenses
• Encoding purchase orders and invoices
• Filing and Bookkeeping
• Keep track of records of due invoices of vendors
• Conducted research on payment errors due to error in data entry
• Responsible for conducting research and updating vendor file , activating or
deleting individual files
• Verified payments accounts, entered information into systems to ensure
printed checks and contact with suppliers
• Responsible for handling vendors and service providers queries
• Uses Peach tree Accounting for efficient working
Reason for leaving: Seeking Job In Singapore
Education
2007 PAMANTASAN NG LUNGSOD NG VALENZUELA
Bachelor's Degree in Business Studies/Administration/Management | Philippines
Skills
Intermediate Peachtree Accounting Software, MICROSOFT OFFICE (Word,Excel,PowerPoint)
Basic Ready Pay Sotfware (Payroll System)
Languages
Proficiency level: 0 - Poor, 10 - Excellent
Language Spoken Written
Filipino 10 10
English 8 9
Bahasa Malaysia 3 1
Chinese 3 1
Jobstreet English Language Assessment (JELA)
Date Taken 26 Apr 2014
Score 31/40
Additional Info
Expected Salary SGD 2,300
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5. Preferred Work
Location
Anywhere in Singapore
Other Information
SKILLS
Resourceful in the completion of projects and effective in multi- tasking.
Possess strong analytical and problem solving skills with the ability to make sensible decisions most of the time.
Detail oriented, efficient, excellent organized professional with interpersonal skills.
Highly trustworthy, discreet and ethical
A cheerful pleasant personality and hardworking.
Ability to establish good relationship with service providers and vendors.
Ability to work with little supervision.
Fluent verbal and good written communication skills
TRAININGS & SEMINARS ATTENDED
Personality Development ( HBC HOME OF BEAUTY EXCLUSIVES )
World Food Expo ( WORLD TRADE CENTER )
Meeting the National and Global Challenges as an Entrepreneur ( Personnel Management Association of the Philippines )
Beyond Limits ( Pamantasan ng Lungsod ng Valenzuela )
Food and Beverage Safety and Hygiene Policies and Procedures (Singapore Workforce Skills Qualifications)
REMARKS
** Currently In Malaysia and available for personal interview
About Me
Gender Female
Age 31
Address Kuala Lumpur, Malaysia
Nationality Philippines
Copyright @ 2016 JobStreet.com

6. Preferred Work
Location
Anywhere in Singapore
Other Information
SKILLS
Resourceful in the completion of projects and effective in multi- tasking.
Possess strong analytical and problem solving skills with the ability to make sensible decisions most of the time.
Detail oriented, efficient, excellent organized professional with interpersonal skills.
Highly trustworthy, discreet and ethical
A cheerful pleasant personality and hardworking.
Ability to establish good relationship with service providers and vendors.
Ability to work with little supervision.
Fluent verbal and good written communication skills
TRAININGS & SEMINARS ATTENDED
Personality Development ( HBC HOME OF BEAUTY EXCLUSIVES )
World Food Expo ( WORLD TRADE CENTER )
Meeting the National and Global Challenges as an Entrepreneur ( Personnel Management Association of the Philippines )
Beyond Limits ( Pamantasan ng Lungsod ng Valenzuela )
Food and Beverage Safety and Hygiene Policies and Procedures (Singapore Workforce Skills Qualifications)
REMARKS
** Currently In Malaysia and available for personal interview
About Me
Gender Female
Age 31
Address Kuala Lumpur, Malaysia
Nationality Philippines
Copyright @ 2016 JobStreet.com