1. CAREER OBJECTIVE
To obtain a position that can effectively utilize, challenge and hone my skills, capabilities and knowledge in
the facets of Administrative support and Human Resources.
EXECUTIVE SUMMARY
• A highly passionate, reliable and innovative human resource professional with 8 years of experience.
• Solid understanding in Administrative support, HR services, compensation, benefits, payroll and time
administration, recruitment, performance management and training.
EDUCATIONAL ATTAINMENT
Graduate Program University of the Philippines March 2014 – May 2014
Certificate in Industrial Relations and Human Resource Management
Professional License Professional Teacher December 2007 to Present
Registration No. 0955371
Tertiary Philippine Normal University June 2003 – March 2007
Bachelor of Science in Psychology
CORE COMPETENCIES
Virtual Courier System Virtual Global System Intuit Quickbook CRMS - Netiquette
SAP Version 7300 HP Service Manager People Express Kronos (Versions 5 & 6)
Opinio WebPOS OneHub
MS Office Applications (Excel, Word, Powerpoint, Outlook, Visio)
PROFESSIONAL EXPERIENCES
Administrative Accounts Executive - Accounts & Admin
NETWORK EXPRESS COURIER SERVICES PTE. LTD., Service October 28, 2015 to Present
Job Responsibilities:
ACCOUNTS
• Prepares Payment Voucher, Payment Request, Invoice, Statement of Accounts for Vendors, Agents, OBC & Customers
• Key In and checks Invoices and SOA
• GIRO, Cheque receipts and payment preparation
• Prepares Miscellaneous, Agent, Customer Billings, Debit & Credit Notes, Alpha Count
• Preparation and checking of Costing, Redirection Form and GST Permits Reports
• Prepares and records Cash Sales, Collection Slips, Cheque Receipts, Bank In Slips, Online payments
• Prepares Weight Discrepancy Report, Manifest checking & approval
• Prepayment and Stock reports generation
• SOA & Bills comparison, Updates Customers details
• Bank Book reconciliation, G1 preparation and processing
• Prepares and generates Payment Summary, Bank, Ledger Reports
ADMIN
• Scans Jobsheets, Bank Slips, Payment & Petty Cash Vouchers
• Uploading of Payment Vouchers, Invoices in the system
• Files Payment Voucher, Payment Request, Inter-Company Billings, Costing documents
MARIA LAURA S. MACARANAS
Home Address: Unit 05-02 Tower 4 Orchid Park Condominium
Blk 83 Yishun St 81, Singapore, 768446
Contact Number: +65 8799 8766
E-mail Address: LauraMacaranas0223@gmail.com

2. Client Services Administrator – Front Desk, Admin & Accounts
TOTAL COMMUNICATION THERAPY PTE. LTD., Education March 13, 2015 to September 30, 2015
Job Responsibilities:
FRONT DESK & ADMIN
• Assists clients with their therapy service requests, queries and concerns
• Coordinates meeting, consultation, assessment, report discussion, therapy sessions
• Manages and responds to clients’ incoming, outgoing calls and emails
• Reports to the Director, liaise with Therapists and Clients
• Requests office and pantry supplies, manages inventory
• Manages clients profile in the system and documentation filing
ACCOUNTS
• Prepares, releases and records clients’ invoices, credit notes, receipts in the AR file
• Collects and records payments in AR file and in the CRM system
• Reconciles bank statement and submits daily and monthly AR reports
Administrative Accounts Executive – Admin, Accounts & Payroll
PEOW MOTOR VEHICLE, Manufacturing August 18, 2014 to March 12, 2015
Job Responsibilities:
ADMIN
• Coordinates with suppliers, service providers, Insurance companies for spare parts requests, vehicle service and
insurance claims
• Manages and responds to customers’ requests, queries and concerns
• Handles inbound and outbound call inquiries and concerns
ACCOUNTS
• Assists vehicle owners and company representatives/drivers with their service and repair requests
• Prepares and sends out customers’ job cards, cash bill, invoices, statement of accounts, computes GST
• Collects and records payments in the AP and AR file
• Records company income and expense, prepares and submits monthly Loss and Profit report
• Manages sorting, filing and documentation of customers’ job cards, invoices and suppliers’ payment vouchers
• Prepares and records cheque and cash payments for suppliers and service providers
• Prepares and submits CPF, levy payments and payment advice, monthly office billings
PAYROLL
• Handles online processing of work permits
• Process monthly payroll of mechanics such as holiday pay, leaves, house rental, medical and air fare reimbursements,
salary advances, company loans and CPF contributions
• Prepares and records workers’ salary pay cheques
• Process mechanics time sheet and attendance
Financial Analyst II / Payroll Specialist – Telstra Australia and Philippines Account, BPO Payroll
HEWLETT PACKARD PHILIPPINES CORPORATION, MNC August 12, 2013 to May 29, 2014
Key Achievements:
• Q1 Specialist of the Quarter Awardee, 2013 Year End Activities Project
• Project Lead, Client’s Tax Annualization Preparation and Reporting
• Process Lead, Leave Encashment and Carry Over Processing
• Contributor, Process Improvements – Benefits and Time Management
Job Responsibilities:
• Process semi-monthly payroll of Telstra International Philippines Inc. (400 employees)
• Ensures accurate and timely semi-monthly payroll income and deductions such as overtime, holiday pay, leaves, lost
time, allowances, statutory loans
• Manages and updates HR and Payroll data maintenance in SAP
• Administers and maintains Time Management such as overtime, holiday pay, leaves, lost time and allowances
• Performs Time Management and Wage Type validations
• Preparation and submission of Time, Statutory Loan and Taxation reports
• Manages and responds to clients’ requests, queries, SAP ETV and ETP testings

3. Payroll Practitioner - Procter & Gamble Account, Payroll Domain
IBM GLOBAL PROCESS SERVICES INC., MNC December 10, 2012 to August 09, 2013
Key Achievements:
• Stewardship (P&G Vietnam Payroll Full Service CSA), 5th
Asia HRSS – Awards of Excellence
• Most Improved Market, Vietnam Payroll Team – Payroll Practitioner (Time)
Job Responsibilities:
• Process monthly payroll of P&G Vietnam (900 plus employees), P&G Indonesia (300 plus employees) and P&G India
(3,000 employees) Markets
• Ensures accurate and timely monthly payroll income and deductions such as overtime, holiday pay, leaves, shift
allowances
• Manages and updates HR and Payroll data maintenance in SAP
• Administers and maintains Time Management such as leave, timesheets, workschedules in SAP, E-Forms and My Payroll
Files
• Performs Time Management and Wage Type validations, Overtime reports
• Preparation and submission of Time and Taxation reports
• Manages and responds to clients’ requests, queries, issues and cases
HR Associate / Specialist – Benefits, Services & Payroll, Human Resources
NESTLE BUSINESS SERVICES AOA, INC., MNC March 23, 2009 to September 12, 2012
Key Achievements:
• Payroll and Business Continuity Plan Back Up Processor
• HR Standard Routine SPOC - Nestle’s Continuous Excellence
• HR SPOC for Safety, Health and Environment Committee
• Launched HMO and HR Surveys for benefits improvements and initiatives
Job Responsibilities:
BENEFITS
• Assists in completion of industry and benchmarking surveys for compensation & benefits improvements and initiatives
• Research, reviews and updates HR Policies and processes
• Performs salary review for annual salary increase, bonuses and promotion
• Oversees HMO and hospitalization benefit requirements of both employees and dependents
• Facilitates processing of company benefits such as Maternity, Sickness, Bereavement, birthday and family treat
• Processes statutory benefits and reports
• Coordinates and processes Travel and Expense, housing and transportation of Inpat, Expat and on Mission employees
• Conducts benefits and services related survey or study
• Conducts compensation and benefits related orientations, forums, seminars
• Conducts employees' Annual Physical Examination, Flu Vaccination, blood-drive activity
SERVICES
• Involves in the Grievance Committee and Employee Relations matter
• Manages performance appraisals, pre-employment requirements of probationary employees
• Manages and updates employees records and safe keep disciplinary/corrective actions
• Prepares engagement, confirmation, promotion and certificate of employment letters
• Processes employees’ clearance, exit interview and final pay due to end of employment
• Manages the social block (canteen, clinic, gym and staffshop) and contracts of Service Providers
• Weekly and monthly report generation such as ManCount Report, Worked Hours Report, employee masterlist
• Staffshop’s WebPOS cashier administration and coordination
• Processes PR and PO requests and validates providers' SOA/invoice/receipts for payment requests
• Sends out corporate/internal HR communications, advisories, newsletters
• Monitors and prepares housing subsidy and transportation reports of Ex-Nestle Philippines Inc. employees
PAYROLL ADMINISTRATION
• Ensures accurate and timely monthly payroll income and deductions such as overtime, holiday pay, leaves, tardiness,
allowances for 800 plus employees
• Manages and updates HR and Payroll data maintenance in SAP
• Maintains company, statutory loans, leave quotas and employees’ updates in SAP
• Administers Time Management in Kronos and leave quotas in SAP

4. • Generate Wage Type reports and remuneration statements
HR Assistant / Generalist – Compensation, Benefits & General Services, Human Resources Division
PANCAKE HOUSE INC., F&B April 10, 2007 to March 21, 2009
Job Responsibilities:
• Involves in the implementation of Wage Increase and adjustment due to employees
• Enrolls new regular employees under HMO and Group Insurance
• Processes government mandated reports and benefits
• Updates and monitors company volunteered benefits and leaves
• Facilitates and reports employees’ deduction
• Prepares contracts, probationary, promotion and certificate of employment letters
• Coordinates with other department regarding newly hired and resigned employees
• Processes employees’ clearance, exit interview and final pay due to end of employment
• Monitors, updates and prepares ManCount report and payroll reports
• Checks and requests payment for corporate, HR & Admin billings
• Processes and reports newly hired employees to statutory offices
• Monitors attendance and time-keeping of Cooperative and Agency members
• In charge of admin personnel (Security, Utility, Liaison) and petty cash reimbursement
• Monitors and request HR supplies
• Handles inbound call inquiries, coordinates guests and suppliers to concerned departments
TRAININGS/WORKSHOPS ATTENDED
Employee Occupational, Health & Safety Training 31 July 2013 Quezon City
Effective Presentation Skills 10 January 2013 Quezon City
Effective Business Writing 09 January 2013 Quezon City
Problem Solving Decision Making 08 January 2013 Quezon City
Customer Service Training 07 January 2013 Quezon City
Payroll Process Mastery Training 19 December 2012 Quezon City
Everyday Coaching for Leaders 22 – 23 March 2012 Mandaluyong City
Advanced Excel (Microsoft Excel 2007-Level 3) 16 June 2011 Makati City
Safety, Health and Environment Forum March 2011 Antipolo City
Customer Service Excellence 12 – 16 April 2010 Meycauayan City
Speak Your Way to Business Success 7 – 9 July 2009 Meycauayan City
PERSONAL PARTICULARS
Birthdate: 22 November 1986 Age: 29 years old
Marital Status: Married References: Available Upon Request
Current Salary: SGD 2,400 Expected Salary: SGD 2,400
Reason for Leaving: Work-life balance
Availability: Immediately