1. ROSE ANN MATA
7013 Heron Drive, Houston TX 77087
Cell: 832-868-6728
Email: rammoe@sbcglobal.net
Professional Summary
I desire a position where I can utilize my skills and abilities to contribute to the continued
advancement of company goals. I am a results driven team player with professional experience
in building and maintaining positive working relationships with all levels of individuals, internal
and external, to an organization. I am an excellent leader, motivator, and mentor.
Core Qualifications
· Fluent in Spanish: written and verbal
· Design/edit Bilingual website and
newsletter
· Confidential and professional
· Self-starter with little or no
supervision
· Customer service focused
· Project and time management
· Manage budget within 5% of margin
· Community partner
· Proficient in Microsoft Office Suite
applications as well as Apple
applications
Experience
Texas Children’s Hospital – Office of Development March 2013 to present
Development/Administrative Assistant, Houston, Texas
 Process weekly fundraising reports for director and managers including donor weekly and
transformational reports via Raiser’s Edge. Coordinated the Houston Fall Forum and The
Woodlands Fall Forum within 6-weeks of each other. Inputted accepted and declined
RSVP’s in Raiser’s Edge, processed weekly and daily reports for both forums, assisted the
Events team with table assignments and ensured accuracy of registration lists. Results:
Registered 488 people for the Houston Fall Forum for an overall success rate of 330 attended
which calculated to 68% attendance. For The Woodlands Fall Forum: 503 registered; 351
attended; and, 69.6% attended.
 Process procards, birthday cards, process eBer requests and maintain budgets for each
manager on a monthly basis meeting deadlines. Process check requests, order supplies, order
business cards, input data such as actions and notes in Raiser's Edge and purchase items
online or off campus for events and donor gifts. Update budget spreadsheets on a monthly
basis for supervisors. Results: Successfully complete all requests within 24-48 hours of
request. Budget sheets are available to supervisors at a moment’s notice.
 Lead contact for hospital tours for visitors from Latin American countries (for the
Development department). Use translation services as needed. Results: 98% availability and
successful internal and external customer satisfaction.
 Primary contact for Spanish-speaking community regarding corporate and individual
donations, events, clinic needs and face-to-face interviews. Results: 94% success rate
regarding customer relations.
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2.  Contact and meet with small business owners for departmental purchasing needs. Results:
95% success rate in acquiring and maintaining customer relations.
 Coordinate event components including: caterer, room, invitations, RSVP’s, menu cards,
agenda cards, place cards, name badges, gifts for clients and VIP parking as needed. Use
translation services as needed. Results: 99% successful completion rate.
 Coordinate efforts with Facilities, Planning and Development, Telecom, Human Resources,
Administrative Management, and Howard Hughes Management on build-out of Texas
Children’s Welcome Center – The Woodlands. Act as the administrative liaison for the
following: setting up computer with applications needed, parking management for OOD,
Human Resources and Administrative Management employees, coordination of monthly
bills, copier management, AV personnel, etc. Results: Successfully completed tasks
requested of management for the operational functions of this office. (This is an on-going
effort.) Established an excellent working relationship with internal and external contacts.
Texas Children’s Hospital - Immunization Project August 2008 to March 2013
Administrative Assistant, Houston, Texas
 Assisted with translation of "The Vaccine Preventable Diseases - The Forgotten Story" (VPD)
authored and produced by Texas Children's Hospital including marketing materials and
accompanying posters. Results: Company did not have to hire an outside consulting firm to
translate materials.
 Coordinated marketing efforts by returning calls and emails within 24 hours to Spanish and
English speaking customers requesting purchase of VPD products. Results: Managed
distribution of 500,000 marketing materials and posters worldwide from 2010-2013.
 Coordinated locations of six mobile immunization vans for external resources on a monthly
basis. Translate and record script in English/Spanish for Autodialer on a weekly basis.
Results: Educational information reached on the average of 150,000 patient families per
month.
 Monitored and tracked a specific cost center to within 5% of a $250,000 budget. Results:
Exceeded budget requirements of maintaining budget within 3% on a monthly basis.
 Managed department website that included editing, content writing and organizing space
(including Spanish information). Updated information as needed. Results: Information
educated between 100,000/250,000 internal and external clients on a yearly basis.
Texas Children's Hospital - Human Resources April 2007 to August 2008
Administrative Assistant, Houston Texas
 Coordinated department projects and communications, such as department and home
directories, rewards and recognition luncheons, and monthly HR department staff meetings.
Results: Eighty-five team members had up-to-date information at their fingertips.
 Produced and reconciled monthly budget/management and procurement card reports for
Director and two Assistant Directors according to scheduled deadlines. Results: Budget
reports were reconciled within 5% of margin. Procurement reports were completed on time.
 Created, executed and distributed monthly dashboards and management reports. Results:
Implemented new procedures whereas entire team could facilitate completed dashboard and
management reports quickly.
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3. Texas Children's Hospital - EAP August 2005 to April 2007
Human Resources Tech, Houston Texas
 Contributed to the budget process by assisting manager with plans for expected expenses for
the coming year. Results: Proposed creative budgeting process to ensure compliance with
budget requirements. Due to my proposal, we were able to purchase more educational and
instructional materials for up to 7,000 employees.
 Conducted monthly audit of approximately 3,600 MedComp files to ensure accuracy.
Designed and created reports for upper management. Results: Management asked other
departments to use reports I created as a template for reporting.
 Implemented and tabulated satisfaction surveys regarding office professionalism from clients
within 30-60 days. Results: Reports consistently indicated a 92% satisfaction rate.
EDUCATION
University of Houston Downtown Campus 2015-5-23
Bachelor of Arts: Spanish, Communications
Houston, Texas, US
Cum laude
PROFESSIONAL AFFILIATIONS
Houston Interpreters and Translators Association
ACCOMPLISHMENTS
Epsilon Alpha Phi - Leadership Honor Society
Phi Kappa Phi - Honor Society
Sigma Delta Pi - Spanish Honor Society
Girl Scouts Silver Award Recipient
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