1. 616.834.1809  tonia.bl i zzard@gmai l .com
Tonia M. Blizzard
Experience
June 2014 - Present Townsquare Media Kalamazoo, MI
Account Executive
 Determining customer needs by analyzing their current ROI.
 Providing marketing strategies/solutions for local business to help them grow.
 Working with on-air personalities to promote live events within the community.
 Creating/Writing on-air and on-line commercials and advertisements.
 Market research on competing businesses for clients.
November 2013 – June 2014 Courtesy Chrysler Dodge Jeep Ram Grand Rapids, MI
Sales Consultant
 Developed sales and marketing strategies and set challenging personal sales goals to ensure peak performance.
 Building relationships with customers.
 Sought out to help veterans to purchase vehicles from dealership with veteran grant money.
June 2013 – November 2013 Gordon Food Service – Canada Division (Temporary Assignment) Grand Rapids, MI
Data Integrity Specialist
 Inputting data for listings for various distribution centers in Canada, verifying all data entered into system is accurate.
 Contacting and communicating with vendors regarding ECCNet information.
September 2012 – May 2013 Perrigo – Manpower Allegan, MI
Customer/Contract Quality Coordinator
 Sending out sample pharmaceuticals for testing, tracking testing reports and following up with management if
comparable testing not met.
 Customer audits, records, research, etc. Reporting information from SAP to project manager for contract sales weekly.
 Work with Contract Sales Representatives in scanning for customers.
 Facilitating the upload of records on an internet based software system (IntraLinks) for customers to review.
 Preparing/Updating reports used with customers in tracking using SAP and MS Excel.
 Work with Document Control Clerks in preparation for destruction, filing, etc.
July 1996 – August 2012 Holland Hospital Holland, MI
Document Control Coordinator
 Served as facilitator and administrator of Policy and Procedure Program.
 Managed and monitored the document control software to ensure validity of all policies and procedures on the
intranet.
 Served as the primary contact for the organization in terms of development, review, and implementation of forms and
other printed material, as necessary.
 Provided management, related to organization wide forms.
 Ensuring that clinical guidelines are developed, and systematically maintained, based on the latest evidence and in
order to meet organizational requirements following established procedures.
 Provided leadership supporting the organization’s approach to clinical guidelines/updating evidence.
Forms Specialist
 Function as the primary contact for Holland Hospital in the development, revision, and implementation and
production management of all policies and forms.

2. 616.834.1809  tonia.blizzard@gmail.com
Tonia M. Blizzard
 Work closely with the Purchasing Manager. Interact with many customers within and outside of the organization.
Quality Specialist
 Project manager for policies and procedures throughout the organization.
 Assisting Quality Director with budget planning and monitoring for department. Teaching New Employee Orientation –
(Total Quality Management concepts).
 Researching, communicating, developing, and designing of forms for departments within organization.
 Experienced with survey requirements for JCAHO and CMS.
Quality Assistant
 Led/Coached various trainings.
 Assisted with the Diabetes Self Management Program.
 Assisted in developing and designing of Clinical Pathways.
Recept ionist
 Responsible for Insurance authorization, scheduling, answering phones.
Computer Operator
 Responsible for billing, accounts payable check runs, data entry.
 Assist help desk calls addressing any technical/computer issues/secretarial support.
Education
2002 – 2010 Davenport University Holland, MI
Bachelor of Science – Business Management
 Healthcare Administration
1990 – 1991 ITT Technical Institute Indianapolis, IN
Legal Secretar ial Diploma
Membership/Cert ificat ion Associat ions/Community Service
Regional Director (09-4) – U.S. Naval Sea Cadet Corps Volunteer Since: 2005
Experience:
Overseeing several units across West Michigan in instilling leadership to our youth, working with unit Commanding
Officers. Monitoring of regional and unit budgets, ensuring accuracy of funds for non-profit organization.
Recruiting and retaining youth into various units across West Michigan. Provide training to youth, ages 11 – 18, In
conjunction with the US Navy and US Navy Reservists, to perform functions of Navy jobs such as field medical,
construction, leadership, etc.
Navy League of the United States Member Since: 2010
Board of Directors – US Naval Sea Cadet Corps Alumni Member Since: 2010
Recruiting District Assistance Council (RDAC – WMI) - Secretary Member Since: 2010
Experience:
Providing support in fulfilling the Navy’s mission to recruit quality young men and women. Increasing support and
acceptance of the Navy among community Centers of Influence in order to enhance recruiting effectiveness.
Assisting Navy recruiting by increasing public awareness of opportunities available in today’s Navy.