1. AndrzejWidelski
Andrzej Widelski
Tel: + 44 (0) 7531497625 Email: andrzejwidelski@gmail.com
Profile: PERSONABLE AND SERVICE DRIVEN OFFICE MANAGER WITH OVER 3 YEARS
EXPERIENCE.
Analytically minded administrative professional who demonstrates meticulous attention
to detail and is committed to service excellence. Accustomed to project managing the
introduction and management of new office processes and systems. Renowned for
expertise spanning: complex diary management and office management as well as the
implementation of administrative procedures to improve efficiency. Technically astute,
well versed in Microsoft Office suite and in-house databases. Exceptional
organisational ability, leading a team of seven in an extremely busy department for a
market leading company. Now seeking a challenging and exciting role where these
transferable skills can be applied.
 Project management
 Change management
 Event management
 Customer service excellence
 Data gathering and dissemination
 Database management
 Interpersonal communication
 Brand marketing
 Report writing
 Leadership skills
 Relationship building
 Team collaboration
 Complex problem solving
 Stakeholder engagement
 Facilities management
Career
history:
Membership Support Team Leader, The Medical Defence Union.
Jan 2013-present.
Managing seven people, processing all incoming and outgoing medical and dental
correspondence in the Membership Services department.
Key responsibilities and achievements:
 Managing workloads and data, producing work list reports, allocating work to
achieve SLAs. Manage completion of the teams work, checking SLA reports
and reporting team performance to senior administration manager.
 Leadership, relationship building and performance management through one-
to-one coaching sessions.
 Stakeholder engagement, built strong relationship with the marketing team,
key involvement in seasonal marketing campaigns strategy and execution.
 Project management, researching and implementing new strategies for
existing and new work procedures.
 Change management, devised new strategies and working practices to
accommodate major company database change in Oct 2015. Played vital role
in development meetings, building and maintaining effective communication
with other departments.
 Complex problem solving, tackling ad-hoc problems and ensuring solutions
are found in a timely and efficient manner.
 Highly organised, accountable for team output, juggling numerous
tasks/projects simultaneously on a daily basis.
 Effective communicator, liaising with other departments and teams, delivered
directions with clarity and efficiency, provided training sessions for team.
 Quality control, conducting quality control checks to ensure work has been
completed according to business roles and expectations.

2. AndrzejWidelski
Career
history
(continued):
Membership Support Services Advisor, Medical Defence Union.
Jul 2011-Jan 2013.
Undertaking Membership clerical activity to support department deliverables and
customer service to members. systems and communication with other internal
stakeholders
Key responsibilities and achievements:
 Document processing, processing all incoming and outgoing correspondence for
the department, successfully adding to the online database and escalating work to
other teams.
 Data entry, updating company database with activity from marketing
campaigns.
 Building stakeholder relationships, supporting other Membership
department operations, conducive to service excellence.
 Respected team member, demonstrated effective team working and strong
interpersonal skills with internal and external stakeholders.
 Quality excellence, maintained the highest levels of accuracy and attention to
detail in a fast, target-driven environment.
Regional Brand Ambassador and Event Organiser for Triibe Celtic Liqueur and
Martin Millers Gin.
Dec 2008 to Mar 2011.
Key responsibilities and achievements:
 Event organising, organising and running weekly promotional events in their
entirety at key venues.
 Marketing and sales, involved in strategic marketing decisions, and direct
marketing procedures, POS techniques.
 Negotiator, liaising and negotiating prices with venue promoters, ensuring
brand is visually prominent at venue.
 Brand expansion, responsible for increasing client base, sells the product and
package to prospective accounts. Successfully recruited 20 accounts during
tenure. Responsible for the growth and maintenance of the brand within the
Southwest region.
 Leadership and recruitment, recruited and managed a sales team of
ambassadors to work events and support the brand.
Part-Time Brand Ambassador for Triibe Celtic liqueur.
Sep 2008-Dec 2008.
Key responsibilities and achievements:
 Sales, part of the sales and promotions team at national exhibitions and trade
shows such as BBC Good Food. Conducted weekly taster sessions at various
outlet accounts including Selfridges.
 Excellent interpersonal skills, good communicator, representing the brand.
Labourer, Neil Piercy Plastering Ltd.
Jan 2006-Aug 2007
Education: CIM Postgraduate Professional Diploma in Marketing Communications.
2011-2013
Cardiff University, 2:1 in History.
2002-2005
Strode College, Somerset, grades BBC.
1999-2001
Personal
information:
Mobile app development
Travel, football and cricket fan.