34. ü Ask without answer in mind
ü Listen and observe
ü Ask to find the right question
ü Ask one question at a time
35. ü Open question: requires
a long answer, usually
involves someone’s
opinion.
ü Closed question: can be
answered in a brief way,
such as ‘yes’, ‘no’, ’blue’
or ‘high’.
Open questions
Closed
questions
Yes/no
questions
36.
37.
38. ü What/How/When/Who…?
ü Why?
ü What else can you think of…?
ü What can you do/think of to get more
ideas?
ü Who can help you get more ideas?
39. ü What/How/When/Who…?
ü Why?
ü What can you conclude/solve …?
ü What can you do/think to
conclude/solve…?
ü Who can help you conclude/solve…?
