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Focus
Strategic Thinking
Gustaaf Vocking MSc MBA
Ø Master of Econometrics
Ø Bachelor of Business information science
Ø Psychology and post Doc didactic skills
Ø Executive MBA (Nyenrode, Kellogg and Stellenbosch)
Ø Entrepreneur since age of 15
Ø Management Coach/Consultant/Trainer
Ø Leadership/Communications/Brain skills
Ø Managers/Professionals/Experts
Ø Europe & USA
Ø >20 year Project & Program management experience
Ø >10.000 (senior) managers and experts
Strategic thinking focus
Strategic thinking focus
Goals: Playing field:
SMART InExt
Future Continuous
Quick and dirty
(aka ugly but useful)
Strategic Thinking
Quick Strategic analysis: Guesstimate
Structure: use framework
Process: show and execute
Drivers: no more than 7
Rough first: ball park is okay
Details later: state improvements
Knowledge first: what do you know?
Data later: how/where will you get it
Sensible: guessing assume + calculate
Recommended reading
Key questions
Strategic Thinking
Strategic analysis questions
Strategic analysis questions
Strategic analysis questions
Strategic analysis questions
Strategic analysis questions
Strategic analysis via questions
Analysis of the ISST
(taking into consideration the passed and
with an eye out for trends for the future)
Strategic Thinking
Playing field organization: InExt analysis
Internal:
q Financial analysis
q 7S analysis
q Portfolio analysis
q …
Playing field organization: InExt analysis
External:
q Market analysis
q DESTEPEL analysis
q …
Playing field organization: InExt analysis
Internal & External:
q Stakeholder analysis
Internal v.s. External:
q SWOT analysis
Strategic analysis: Where are we now
Strategic analysis: Where are we now
Internal:
q Financial analysis
q 7S analysis
q Portfolio analysis
q …
External:
q Market analysis
q DESTEPEL analysis
q …
Strategic analysis: Where are we now
Strategic analysis: Where are we now
Strategic analysis: Where are we now
Internal:
q Financial analysis
q 7S analysis
q Portfolio analysis
q …
Strategic analysis: Where are we financially
Internal:
q Financial analysis
q 7S analysis
q Portfolio analysis
q …
Strategic analysis: Where are we financially
Internal:
q Financial analysis
q 7S analysis
q Portfolio analysis
q …
Strategic analysis: Where are we financially
Strategic analysis: Where are we financially
Internal:
q Financial analysis
q 7S analysis
q Portfolio analysis
q …
Strategic analysis: Where are we financially
Internal:
q Financial analysis
q 7S analysis
q Portfolio analysis
q …
EBITDA
EBIT
EBT
Net
Income
Strategic analysis: Where are we financially
Strategic analysis: Where are we financially
Internal:
q Financial analysis
q 7S analysis
q Portfolio analysis
q …
Cost
Strategic analysis: Where are we financially
Internal:
q Financial analysis
q 7S analysis
q Portfolio analysis
q …
Cost
Strategic analysis: Where are we financially
Strategic analysis: Where are we financially
Internal:
q Financial analysis
q 7S analysis
q Portfolio analysis
q …
Income
Operations
Finance
Investments
Strategic analysis: Where are we financially
Internal:
q Financial analysis
q 7S analysis
q Portfolio analysis
q …
Strategic analysis: Where are we now
Internal:
q Financial analysis
q 7S analysis
q Portfolio analysis
q …
Strategic analysis: Where are we
Strategic analysis: Where are we now
Internal:
q Financial analysis
q 7S analysis
q Portfolio analysis
q …
Strategic analysis: Portfolio analysis
Strategic analysis: Portfolio analysis
Strategic analysis: Portfolio analysis
Strategic analysis: Portfolio analysis
Strategic analysis: Where are we now
Internal:
q Financial analysis
q 7S analysis
q Portfolio analysis
q …
Strategic analysis: Where are we now
Strategic analysis: Where are we
Strategic analysis: Where are we External:
q Market analysis
q DESTEPEL analysis
q …
Strategic analysis: Where are we External:
q Market analysis
q DESTEPEL analysis
q …
Strategic analysis: Where are we
Market size
Market segments
Market share
Customer mix
Spender group
Competitors
Competition influence
Strategic analysis: Market size
Strategic analysis: Market segments
Strategic analysis: Customer mix
Strategic analysis: Spender group
Strategic analysis: Competitors
Strategic analysis: Competitors
Strategic analysis: Competitors
Strategic analysis: Competitors
Strategic analysis: Competitors perception map
Strategic analysis: Competitors value map
Strategic analysis: Where are we External:
q Market analysis
q DESTEPEL analysis
q …
Strategic analysis: Where are we
E
L
E
S
D
P
T
E
Demographics
Economic
Sociological
Technological
Ecological
Political
Ethical
Legal
Strategic analysis: Where are we External:
q Market analysis
q DESTEPEL analysis
q …
Strategic analysis: Where are we now
Strategic analysis: Stakeholder analysis
Employees
Owners/share holders
Customers
Suppliers
Government
Society
Competitors
…
Strategic analysis: Stakeholder analysis
Employees
Owners
Customers
Suppliers
Government
Society
Competitors
…
Strategic analysis: Stakeholder analysis
Employees
Owners
Customers
Suppliers
Government
Society
Competitors
…
Strategic analysis: Stakeholder analysis
Employees
Owners
Customers
Suppliers
Government
Society
Competitors
…
Strategic analysis: Stakeholder analysis
Employees
Owners
Customers
Suppliers
Government
Society
Competitors
…
Strategic analysis: Stakeholder analysis
Employees
Owners
Customers
Suppliers
Government
Society
Competitors
…
Strategic analysis: Stakeholder analysis
Employees
Owners
Customers
Suppliers
Government
Society
Competitors
…
Strategic analysis: Stakeholder analysis
Employees
Owners
Customers
Suppliers
Government
Society
Competitors
…
Strategic analysis: Where are we now
Internal versus external analysis
Strategic analysis: Where are we
SWOT to Improve
Do less of Quit
Do more of Start
ImprovementsCombine the top 3s
SWOT shortcomings
Ø Focus on past
Ø Tempts navel gazing
Ø Risk management focus
Ø Gradual improvements
Ø Static snap shot
Ø Requires discipline and
honesty
…in projects
Strategic Thinking
Playing field project: TOQFIM
q Time
q Organization
q Quality
q Facilities
q Information
q Money
Eliciting Playing field
Time
q How much time is really available
if needed?
q How much time do the persons
involved really have available?
Eliciting Playing field
Organization
q Who is on the team?
q Who is involded (in)directly?
q How do we do that?
q Responsibilities/Authorizations?
q Backup persons/plans?
Eliciting Playing field
Quality
q What quality aspects are there?
q How strict are these? En welke
minimale vereisten zijn er?
Eliciting Playing field
Facilities
q What technology/systems/work spaces
/work aids/etc. are available (under what
conditions)?
q How do we get other/extra facilities if
needed?
q Backup solutions?
Eliciting Playing field
Information
q What information (not data!) is
required?
q What information (not data!) is
available? How? How soon?
Eliciting Playing field
Money
q Where do we get money to finance (and
at what cost)?
q How do we make money?
q What are our costs (variable/fixed) and
our the available budget?
q What changes could occur in this
respect? What then?
Shaping the future
Strategic Planning
Strategic thinking focus
Goals: Playing field:
SMART InExt
Future Continuous
SMART goals
q Specific
q Measurable
q Ambitious
q Realistic
q Time phased
Eliciting SMART goals
Specific
q What would make this project a
success (for you)?
q What do you want to achieve (in
concrete terms)?
q How do you know you have
succceeded?
Eliciting SMART goals
Measurable
q What is the thermometer, what
does it read at the start, and what
after the succesful completion?
q What can this be objectively
compared to?
Eliciting SMART goals
Ambitious
q Why has this not yet been
achieved/done?
q How hard is it on a scale from 0 to
10?
q How proud will it make you if your
achieve this?
Eliciting SMART goals
Realistic
q What risks are there?
q What is your estimation of the
chance of success (0 tot 100%)?
Eliciting SMART goals
Time
q When is the deadline for this?
Strategic analysis
Strategische Planning
Strategic planning
Positive strategy
SWOTAR to Improve
Combine the top 3s
Demographics:
✓ Groups (e.g. age, gender, race, family size etc.)
✓ Typical behavioral patterns
✓ Personas
Economic:
✓ Stage of a business cycle
✓ Current and projected economic growth, inflation and interest rates
✓ Unemployment and supply of labor
✓ Labor costs
✓ Levels of disposable income and income distribution
✓ Impact of globalization
✓ Likely impact of technological or other changes on the economy
✓ Likely changes in the economic environment
DESTEPL
Sociological:
✓ Cultural aspects, health consciousness, population growth rate, age distribution,
✓ Organizational culture, attitudes to work, management style, staff attitudes
✓ Education, occupations, earning capacity, living standards
✓ Ethical issues, diversity, immigration/emigration, ethnic/religious factors
✓ Media views, law changes affecting social factors, trends, advertisements,
publicity
Technological:
✓ Maturity of technology, competing technological developments, research
funding, technology legislation, new discoveries
✓ Information technology, internet, global and local communications
✓ Technology access, licensing, patents, potential innovation, replacement
technology/solutions, inventions, research, intellectual property issues, advances
in manufacturing
✓ Transportation, energy uses/sources/fuels, associated/dependent technologies,
rates of obsolescence, waste removal/recycling
DESTEPL
Environmental:
✓ Ecological
✓ environmental issues, environmental regulations
✓ customer values, market values, stakeholder/ investor values
✓ management style, staff attitudes, organizational culture, staff engagement
Political:
✓ Government type and stability
✓ Freedom of the press, rule of law and levels of bureaucracy and corruption
✓ Regulation and de-regulation trends
✓ Social and employment legislation
✓ Tax policy, and trade and tariff controls
✓ Environmental and consumer-protection legislation
✓ Likely changes in the political environment
DESTEPL
DESTEPL
Legal:
✓ current home market legislation, future legislation
✓ European/international legislation
✓ regulatory bodies and processes
✓ environmental regulations, employment law, consumer protection
✓ industry-specific regulations, competitive regulations
The main problem with these external DESTEPL factors is that
they are continuously changing
Therefore DESTEPL analysis should include a thorough analysis
of what is affecting the organization or a project Now, and
what is likely to affect it in the Future
The result of a DESTEPL analysis is usually a list of positive and
negative factors that are likely to affect a project
✓ However, by themselves, theses factors they mean very little
✓ It is important to bear in mind, that DESTEP analysis requires
careful Application of results
Issues of concern
Other forms of PEST - PESTLE, PESTLIED, STEEPLE and SLEPT:
Some people prefer to use different flavors of PEST analysis, using other
factors for different situations. The variants are:
PESTLE/PESTEL: Political, Economic, Sociological, Technological, Legal,
Environmental;
PESTLIED: Political, Economic, Social, Technological, Legal, International,
Environmental, Demographic;
STEEPLE: Social/Demographic, Technological, Economic, Environmental,
Political, Legal, Ethical; and
SLEPT: Social, Legal, Economic, Political, Technological
Similar analysis
Bonus slides over innovation, hype en change
Strategische Planning
Waves of innovation
Innovation lovers?
3,5% 12,5% 34 % 34 % 16 %
Innovation lovers?
3,5% 12,5% 34 % 34 % 16 %
Why the innovation sceptics are right?
Why the innovation sceptics are wrong?
Why the innovation sceptics are wrong?
Persuasion
Strategic Soft skills
Determine what you
want ánd why
Determine what they
want ánd why
Synergize to get all
what they really want
0.
1.
2.
3 step persuasion
Power
Strategic Soft skills
Power play
Formal power
Informal power
Power sources
Sources of power: Legitimate power
Sources of power: Reward power
Sources of power: Coercive power
Sources of power: Referent power
Sources of power: Expert power
Questions?
@GustaafVocking
GustaafVocking
Gustaaf.Vocking@power2improve.com

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