1. Ora Smith Resume
PERSONAL DETAILS
SUMMARY
I am a lady with over 4 years’ experience working in physically demanding roles. I have a
great understanding of managing quality in a fast-paced repetitive work environment and
a well-honed understanding of business processes and addressing corrective actions. The
skills I have acquired throughout my work history have enhanced my ability in areas of
root cause problem solving, attention to detail, providing excellent customer service,
administration processes, mine site utilities and fostering good working relationships. I
maintain a friendly, efficient, positive approach. I have a demonstrated ability to work
well as part of a team and to contribute to that team's effectiveness, extensive training in
OHS and a commitment to a safe work place.
Right now I am looking for a suitable utilities position with a dynamic business that is
seeking to appoint a talented multi-skilled and experienced lady who always strives to
achieve results.
QUALIFICATIONS/TRAINING AND DEVELOPMENT
• High Risk Work Licence – LF Forklift Licence
• QLD Responsible Service of Alcohol
• C Class Manual Driver’s Licence
• CPCCLDG3001A - Licence to perform dogging - Dogging Licence
• TLI32410: Certificate III in Logistics
Areas of Expertise:
• Physically Fit able to lift 20kg+ repeatedly
• Confident working autonomously and in a team environment
• Clear knowledge and understanding of KPI'S & daily work orders
• Dispatching and receiving stock experience (administration)
Name
Email
Ms. Ora Smith (Te Oraiti Brosnahan-Smith)
ora.smith92@hotmail.com
Address 4/18 Avenell road Bayswater 6053
Mobile 0401 766 456

2. Ora Smith Resume
PERSONAL STRENGTHS
• Excellent communication, problem-solving, and time management skills
• Highly motivated and driven to deliver high quality outcomes and identify
opportunities for improved efficiency
• A "can do" attitude towards problem solving
• Strong communication, negotiation, numeracy and literacy skills
• Responsible and flexible, with a good ability to think outside the square
• Enthusiastic to embrace learning and development opportunities
RECENT PROFESSIONAL ACHIEVEMENTS
My working career has provided me with many achievement that I am proud of, one in
particular that comes to mind is when I worked for BHP Billiton, as part of our daily duties
we were required to complete 'Job hazard analysis forms.' After identifying an unsafe door
that could cause serious injury due to the force needed to open, it was locked out and risk
assessed. I organised with my supervisor to get the door repaired before anyone could use
it again. After the job was complete and the door was safe to use, not only were my
fellow team members pleased, my supervisor passed it on to the Production
Superintendent where he awarded me with a gift card and personal recognition at our
toolbox meeting. For me, I was happy that we prevented what could have been a serious
injury to our workers. This also reinforced to me that we all need to be responsible for the
safety of each other in our workplace. It was really nice to get the recognition at the
toolbox too.
PROFESSIONAL EXPERIENCE
Process Technician
BHP Billiton Nickel West
Kalgoorlie, WA
February 2015 – December 2015
Key duties included:
• Responsible for monitoring, operating and visually inspecting the various parts of
the smelter that make up the services area.
• Responsible for smooth operation of Nickel Processing Plant
• Operating mobile heavy machinery/equipment
• Work towards KPI'S and team goals
• Basic electrical/engineering work
• Extensive housekeeping including shovelling of materials
• Industrial cleaning of heavy machinery
• Data entry and monitoring control systems
• Extensive training in OH&S and a commitment to safe work practices
• Ability to learn all Nickel Processing sectors
• Heavy-lifting and stock rotation

3. Ora Smith Resume
Mine Site Utility
Spotless
Kalgoorlie, WA
June 2013 – February 2015
Key duties included:
• Housekeeping of mine site including crib rooms, office and large meeting rooms
• Re-stocking of all areas
• Cleaning of company vehicles and utes
• Industrial cleaning and grounds maintenance
• Adhere to all mine site policies and procedures
• Understand all storage for cleaning chemicals and equipment
• Laundry duties
• In town house cleaning - including making beds and rubbish removal
Receptionist
Reliance Petroleum (BP)
Kalgoorlie, WA
February 2012 – December 2012
Key duties included:
• Answering all incoming calls/emails and re-routing them to relevant parties
• Opening, distributing, collecting and taking the post
• General administration duties, photocopying, filing and banking duties
• Raising/creating/processing purchase orders
• Liaising with courier companies and organising freight for customers
• Provide retail customer service for in store clients
Prior to 2012 - Work History:
The Palace Hotel (2011-2014) Waitress / Casual
Gloria Jean's (2010-2012) Barista / Full time
City Beach (2008-2009) Sales Assistant / Casual
REFEREES
Mr. Glen Ehsman – Coveters Supervisor BHP Billiton – 0413 674 315
Ms. Fiona Manukau - Spotless Supervisor - 0417 953 087
Mrs. Philippa Mcniesh – Spotless 2.I.C Supervisor – 0459 494 216
Mrs. Paige Hunt – Palace Hotel Restaurant Manager – 0414 406 114