Every business strives to satisfy its customers to the best of its ability. However, about 65% of the prospects stop buying even after a single poor experience. Having the Right Customer Service executives in handling grievances is essential for higher Customer Satisfaction. We at PMaps help you improve your hiring outcomes by facilitating you hire competent employees through visual, fun & quick Customer Service Tests. Get in touch with us to identify and hire the best talent across verticals https://pmapstest.com/ Customer Service Assessment - https://pmapstest.com/customer-service-assessments/ Voice and Accent Assessment - https://pmapstest.com/voice-and-accent-assessment-software/ #customerservicetest #customerserviceassessment #masshiring #recruitment #hrtech #hiring #job #jobinterview #jobsatisfaction #employee #PMaps

1. How To Stop Customers From
Leaving Your Brand?

2. 65%
Of the customers stop buying
from a company after -
DO YOU KNOW
ONE POOR CUSTOMER
EXPERIENCE

3. Find it difficult to understand the
problems of the Customers
Do not possess the right job specific
competencies, Such As -
Helpfulness and Emotional Control
WHY?
The Hard truth lies in the -
"BAD HIRING PRACTICE"
Companies are missing out on the right Customer
Service Executives and hiring the ones that:

4. Adopt Customer
Service
Assessment
How to Filter the
Right Customer
Service Talent?

5. 01
The candidate's
willingness to
extend their help
to others
02
The candidate's
ability to
control impulses and
respond in an acceptable way
PMaps Customer Service Assessment
Helps You To Measure -
03
The candidate's
capacity to
stay motivated and
work with well-defined plans

6. Attract the Right Gen Z
Engages
Candidate
Taps Right
Orientation
FUN
QUICK
VISUAL
Eliminates
Language Barrier
No Socially
Desirable Answers
No Long Tests
Saves Time
Makes Hiring
speedy
ON THE GO
User-Friendly
Engaging Interface
Mobile-Compatible

7. Takes > 30 Mins
Language Barriers
Social Desirability
Can Stress the
Candidate
Takes < 15 Mins
Language Agnostic
Taps Right Orientation
Gives an Experience
Visual-Based & Fun
Traditional
Assessments
PMaps
Assessments

8. Boost your Revenue
Identify the Right Fit for your Organization &
Increase your Organization's:
Revenue
Team Productivity
Team Motivation
Overall Sales Productivity

9. Visit Us
https://www.pmapstest.com
To Book A Demo
https://pmapstest.com/book-a-demo/
support@pmaps.in