4. THE SUPERVISOR’S JOB
Organizations can not be run properly without
competent first level managers . Supervisors are the key
to success in any organization .They are usually held
responsible for whatever goes wrong in an
organization.
5. WHO IS A SUPERVISOR
A supervisor is a manager who accomplishes work
with and through subordinates and directs the work
activities of people
9. DEVELOPMENT CYCLE
Close supervision and direction are helpful when
working with individuals who have little experience is
directing their own behavior.
Administrators should maximize their performance by
changing their style.
10. UPGRADED ROLE OF SUPERVISION
Supervisors require technical skills , human skills and
direct responsibility for improving productivity and
performance .
11. SUPERVISORY FUNCTIONS OR
ACTIVITIES
An essential way of understanding the supervisory
role is to examine the functions or activities
performed by supervisors.
PLANNING
ORGANIZAING
DIRECTING
CONTROLLING
12. TEN KEY QUALITIES FOR
ADMINISTRATORS
Providing clear directions
Encouraging open two way communication
Willing to coach and support people
Providing objective recognition
Establishing on going controls
Selecting the right people to staff the organization
Understanding the financial implications of decision
Encouraging new ideas
Giving out clear cut decisions when necessary
Constantly demonstrating high levels of integrity.
14. Communication means interacting with others to
promote understanding achieve a result of some kind
passing information to another person so that he/she
can take action.
15. Face to face communication is the easiest. you can
explain what you mean.
16. The art of effective listening is essential to clear
communication . Clear communication is necessary to
management.
17. In order to communicate effectively you must
produce quality letters to your reader.
25. Leadership is related to motivation and the process of
communication through which one person influences
the behavior of other people
26. Functions of a leader
As:
Executive
Planner
Policy maker
Export
External group representative
Controller of internal relations
Purveyor of rewards and punishment
Arbitrator and mediator
Exampler
Symbol of the group
Subtitute of individual responsibility
Ideologist
Father figure
Scape goat
