1. Noel Spica
7130 11 Mile Road
Rockford, MI. 49341
noelbrigitte12@aol.com
Phone: (616) 799-4542
OBJECTIVE
I am seeking a position, at a respectable organization. I am looking for an organization that will allow
me to bring my organizational and customer service skills that I have obtained, to a position in the
healthcare fieldand to further my knowledge, by allowing me to gain experience in the business
operations of a new company. This would greatly prepare me for my post-college career.
EDUCATION
December 2014 Ferris State University, Big Rapids, MI
Bachelor of Science, Health Care Systems Administration
December 2012 Grand Rapids Community College
Associate of Arts
SKILLS
 Experienced with programs such as Word, Excel, PowerPoint, and Access, HealthQuest, Chart
Maxx, RegAssist, Kronos, Cerner, CHAMPS, Nextgen and WebDenis,
 Knowledgeable in Medical Terminology, and Customer Service.
 Communication and LeadershipSkills
 Computer skills with confidence in my ability to learn any new programs quickly.
WORK EXPERIENCE
6/15-Present Grand Rapids Ophthalmology, Grand Rapids, MI. 49525
Accounts Receivable Specialist
 Responsible for billing claims
 Payer and patient follow-up
 Posting payments
 Answering calls for both patients and clinics

2. 3/10 – 6/15 Menards, Comstock Park, MI 49321
Cashier, Customer Service Representative
 Responsible for cashiering and returns processing
 Provide excellent customer service duties
 Proficient in the use of computers
8/14-12/14 Mercy Health Saint Mary’s, Grand Rapids, MI. 49503
Internship, Patient Access Department
 Responsible for day to day operations on Huddle Board
 Became familiar with a variety of computer programs
 Responsible for preparing work books, and training guides for new hires
 Became fluent in Patient Access and how the department is run
 Assistedmy managers daily on new tasks in terms of managing their dept.
 Obtained and/or verify demographic, clinical, financial andinsurance
information
 Imaging/copying of registration documents.
7/05 – 12/08 MVP Athletic Club (Formerly Champion Health and Fitness) Rockford, MI 49341
Member Services Team Member: Customer Service Desk, Laundry, Juice Bar
 Front line customer service
 Scheduling club members for various classes and activities
 Stocking shelves
 Processing club memberships
ACTIVITIES
 Volunteer Hours, Selling HCMA t-shirts- September 2012
 Project Starburst, Food/Clothing Drive-October 2012
 The Big Event, Community Service-April 2014
References available upon request