1. 4007 Timber Falls Ct
Houston, TX 77082
Phone: 720-382-4876
E-mail: wendy.homstad@gmail.com
WendyHomstad
1 of 2
Summary of Skills • Ability to train large groups in person or over tele-meeting
• Excellent written and verbal communication skills
• Strong proofreading and editing skills with a focus on technical writing
• Strict attention to detail
• Advanced skills in Microsoft Office
• Strong Customer Service skills
• Working knowledge of commercial databases including the AS400 system, Raiser’s Edge,
EPIC Health Connect, and MedHOK.
Work Experience Corporate Trainer, Subject Matter Expert Team Lead
Caremark Certified Trainer
Government Healthcare Solutions
Xerox State Healthcare, LLC
Houston, TX 77074, 09/14-Current
• Train new hire employees
• Supervise the Subject Matter Expert (SME) team
• Quality assurance for seasoned employees
• Create and maintain training materials, procedures, and work instructions
Pharmacy Technician, Quality Control / Subject Matter Expert
Government Healthcare Solutions
Xerox State Healthcare, LLC
Houston, TX 77074, 11/13-09/14
• Provide Quality Control and assistance to pharmacy technicians
• Prescription coverage determinations for Medicare Part D
Administrative Assistant II
State of Colorado Department of Revenue, Motor Vehicle Title Services Unit
Lakewood, CO 80214, 08/12-06/13
• Audit new car title and registration applications from the county offices
• Interpret state statutes for the purpose of auditing and providing clarification to the county
offices
• Create and maintain internal procedures and training manuals
• Ability to follow policies and procedures and the Colorado State statutes
Long-Term Care Pharmacy Technician
Colorado State Veterans Nursing Home
Aurora, CO 80045, 03/12-08/12
• Deliver medications to nursing staff and residential wings
• Maintenance and inventory of nursing home emergency kits
• Maintain and upkeep of nursing stations and store rooms in each residential wing
• Non-medical assistance to residents of facility
Interviewer
AMC/University of Colorado Anschutz Medical Campus
Aurora, CO 80045, 06/11-10/11; 06/12-07/12
• Computer assisted phone interviews

2. 4007 Timber Falls Ct
Houston, TX 77082
Phone: 720-382-4876
E-mail: wendy.homstad@gmail.com
WendyHomstad
2 of 2
Work Experience
Continued
Pharmacy Technician
Kaiser Permanente Mail Order Pharmacy
Aurora, CO 80011, 11/06-10/10
• Directly involved in orientation and training of new staff
• Create and implement training procedures, materials, and forms
• Administrative support to the Chief Pharmacist and Assistant Managers
• Head of department Social Committee and member of the Employee Appreciation
Committee
• Maintain a high level of customer service to patients
• Verification of patient coverage and insurance plans
Executive Assistant/Support Staff
Office Perspectives Staffing Agency, Placement with the Girl Scouts Mile-Hi Council
Denver, CO 80202, 1/06-5/06
• Administrative support to the Vice President of Community Development
• Review contracts
• Assistance with fundraising tasks, meetings, and correspondents
• Raiser’s Edge database maintenance and reporting
• General office duties
Administrative Clerk
Swanson Services Corporation
Denver, Colorado 80203, 9/05-1/06
• Provided Administrative support to the Manager of Human Resources, Accounting
Comptroller, and Payroll Specialist
• Process Accounts Receivable
• General Office Duties
Administrative Assistant I/Research Assistant
National Jewish Medical Research Center, Research/Development Services
Denver, Colorado 80206, 2/02-9/05
• Administrative support to the manager of Research/Development Services
• Administrative support to the Regional Director of Major Gifts
• Maintenance and scrubbing of the AS400 Fundraising System database
• Create and maintain files and filing system
• Utilizing Microsoft Office
• Assist the Director of Development and the Vice President of Development
Education and
Certificates
Ashford University Online
Front Range Community College, 3645 West 112th. Westminster, Colorado
Community College of Denver, 1111 W Colfax Avenue, Denver, Colorado
Certificates obtained through Community College of Denver: “Grant Writing for Non-Profits” and
“Fundraising Essentials”
Certified Pharmacy Technician Registered in the State of Texas