1. Nitin Gupta (Six Sigma yellow belt, ITIL foundation)
Flat No –1502, Tower – B3 Hyde Park, Plot number: 8, 9, 10 Sector-35G, Khargar, Raigad– Navi Mumbai, INDIA
Mobile No: +91-9711012542, +91-8080722120 , E-Mail:ntinkrgupta@yahoo.co.in : Nitinkrgupta@hotmail.com
Skype ID: nitinkrgupta1
20 years of Telecom experience including 15 years of experience in Project, Program and Engagement Management for
Installation & Commissioning, customer adaptation, integration & maintenance projects in telecommunication and
communication domain.
During this tenure, I have executed the telecom projects in Afghanistan, Myanmar, UK, Italy, Dubai & Yemen.
As an Account Manager, I am convinced that true business sustainability and long term growth are only possible through
win-win approach as well as a high quality of products and services.
Quick summary of competencies:
- Solid leadership and people management background, with ability to develop cohesive team structures to drive
company visions into viable, realized goals.
- Manage and develop the Managed Services Organization according to the signed contract, stated budget and
quality standards with the objective of achieving the highest possible business results for the company
- Defining, setting and following up objectives and direction for the NW operations organization, including timely and
effective processes.
- Meeting agreed Key Performance Indicators (KPIs) and Service Level Agreement (SLA).
- Empowering every employee to exceed customer expectation.
- Developed operations teams continuously in the areas of: Technical Competence; Time, task and people
management; Negotiation and interpersonal skills; Responsiveness, pro-activeness and ownership; support,
motivate and do career development of staff.
- Ensured compliance and performance of all company procedures, if performance goals are not met initiative
action
- Supporting sales; solution scoping, planning, negotiation with eye to constantly exceed targets
- Productive, highly ethical self-starter with high energy level and vitality
- Extensive experience in Project and Program Management in Telecom industry for various renowned customers
across all continents.
- Comprehensive understanding of Quality Assurance processes and their implementation.
- Experience in Optical Fibre , MEN, RDN, RIN Network, Microwave Radio (SDH, PDH, Spread Spectrum),
Multiplexers, IP Networking, offering a solid experience in heading Business Operations with 650 people head
count
- Certified Internal quality auditor for CMMi level 5 organization, Lean Six Sigma Yellow belt certified
- Makes sure work is carried out in accordance with applicable Operations procedures and best practices
- Equipment and Solution provided, Project Management.
- Highly focused on achieving a better network with cost efficiency, while securing quality and reliability.
Hard Competences: IP,RDN, MEN, Optical Transport, Microwave, Broadband Access, FTTx,
- Transition & Transformation offshore project handling and Customer delivery Management
SYNOPSIS
• Multiskilled professional with over 20 years’ experience in developing, driving and managing business
Improvements and developments, Strategy planning. Completed Lean six sigma training in Ericsson
• Extensive experience in Project Delivery, E2E project Management, Onshore/Offshore transition & Transformation,
• Inborn negotiating talent and strong communication skills, be able to interact effectively with both external and
internal Customers, RFP response & New Business Integrations, Customer Presentation
• Leading domain related Innovation & Automation
• Provide technical guidance to the team during handling critical / complex issues or major integrations or
technological migrations.
• To ensure that the team members get necessary trainings for new features, technologies and new node types.
• Interface with the other organizational entities like 2nd Level Assurance, Incident Management, Global NOC,
Projects, System Integration, Problem Management, etc.
• To ensure Time & Cost Reporting is done as per guidelines.
• Man power planning, interview, mentoring new hires.

2. • Initiate changes in the processes and team structure as and when required.
• To ensure high motivation level and well-being of all staff in terms of working environment and conditions of
employment.
• Extensive experience in Network Operations/Maintenance, Network Planning and Engineering / Project planning
and execution / Technical Support, Circle support, service delivery and liaison with Department of Information
technology/BSNL/MTNL/PWD and Private Telecom operator/ for day to day activities for interconnectivity / Lease
fibre/ Infra sharing, in the Telecom Sector and dealing with corporate customer to achieve 100% customer
satisfaction with service delivery with getting proper network quality. Experience in Microwave Radio (SDH, PDH,
Spread Spectrum), Multiplexers, IP Networking, Optical Fibre , MEN, RDN, RIN Network POS System ,MICR
Encoder, NCM
• To delegate within the team so as to utilize manpower efficiently, Lead fairly large size teams for achieving project
process compliance as per Organization defined goals.
• Interacted with customers for program/project status presentation, technical issue discussions or any change in
requirement on daily & weekly basis.
• Interacted with internal stake holder’s i.e. human resource for new requirements, administration for lab related
requirements and training department for competency building.
• Estimating project’s new head requirements and recruited new resources for projects.
• Collected changed requirement from customer, lead the discussions for the change in scope.
• Identified project or program related risks and create its mitigation plan in advance.
• Identified the areas of improvements and incorporate learning’s with in project life cycle.
• Regularly participated in quarterly internal audits as internal auditor.
Presently associated with Ericsson Global India Ltd. – Sr. Manager –Technical at Mumbai, India since April 2015
Ericsson Global India Ltd. – Sr. Manager –Technical at Noida, India since March 11 to April 2015
⇒ An effective communicator with exceptional relationship management skills with the ability to relate to people at any
level of business and management.
CAREER FEATURE around 19 years In Core telecommunication field and with Major Telecom player
⇒ VIDEOCON TELECOMMUNICATION LTD - 2 years 7 months– AGM –Technical
(Corporate Office, Gurgaon, India)
⇒ Telecommunication Consultants India LTD - 4 years 4 months – Project Manager-Technical
(Corporate Office Delhi, India)
⇒ P-Com INDIA (US based MW Manufacturing Company) - 4 years 2 months –Customer Support Manager
(Gurgaon, India) in Transmission
⇒ Bradma of India Ltd. (A TATA Group of Company) - 2 years 9 months – Territory MANAGER –
Punjab
⇒ Alliance Info point Pvt Limited - 9 month – C S Engg – Delhi
CURRENT JOB PROFILE: - MAJOR Highlights
Presently working with Ericsson Global India Ltd. as Sr. Manager –Network Engineering, Mumbai.
Handling MS Operation for Transmission Planning, Operation, and Deployment & Optimization of GSM/3 G/LTE
network for R-com Project.
I am responsible for in time delivery, maintaining the transport KPI, providing E2E solution to support sales,
making Service delivery process , OLA, WLA, performance management, participation for new ideas &
innovations, Resource Management with job stage , Competence Management, maintaining 170K KM fibre optical
cable belongs to R-com. Inventory management.
Actively participation for mergers of two different GSM operators.
Earlier I was handling MBNL UK & Airtel Nigeria project and maintenance of GSM / Fibre maintenance/ Ring
planning /Ring splitting /Capacity planning / Planning of transmission network/ Rollout / Installation/ Capacity
planning/Installation and commissioning/OPEX control / Network availability/ Network Surveillance and
Coordination with Other operators for MW & fibre network along with E2E solutions like RAN, LTE, 2G, 3G
Deployment.

3. Managing 200+ resources & Coaching and mentoring of staff.
I am 100% responsible for WLA, SLA & KPI to deliver the project.
Develop my team to own and deliver behavioural improvements, and set goals/objectives for team/individuals, and
actively manage through Global Performance Management methods and processes.
Develop Support Operational Procedures, Policies and Overview documentation, process review etc.
Escalation point whilst on-call as part of the management on-call roster
Team building, team motivation and driving innovative thinking for new tools related to automation
DETAILS OF AREA OF EXPOSURE
Network Planning / Operation and Maintenance
 MEN, MAN, BAN, BN, RDN, RIN, IP Network
 Project planning and execution for GSM and CDMA /Wire line
 Coordination with BOL & Infra team, POI connectivity and coordination.
 Back haul planning, Core implementation
 RF planning & implementation, Execution of LTE network for MBNL
 Execution of drive test & provide improvement plan
 Transmission and MW media planning and execution
 Ensuring maintenance of network, inclusive of performance monitoring, day-to-day network operations, preventive &
corrective maintenance.
 CAPEX & OPEX planning month on month and action plan for next quarter
 OPEX Control month on month and action plan for next quarter
 Operation and maintenance of Transmission /MW systems.
 Network audit (Monthly/quarterly/ yearly) as per quality policy
 According to BTS, connectivity plan based on MW & availability of fibre network
 LOS Survey for critical links and Interference analysis for all MW links to ensure network reliability, (Familiarity with Map
Info, Path Loss & Connect Tool)
 BW planning (PCM planning for providing E1s to all BTS & BSC Sites)
 Interaction with various Bandwidth Provider Vendors for BW feasibility,
 Connectivity of all BSCs and MSC on Optical media
 Planning BSC Site as per transmission requirement taking into consideration utilization of BSC Ports
 Preparation & Validation of BOQ for complete transmission, back haul , Access & Core
 Meeting with various vendors for evaluation of various equipment,
 Coordination with regulatory department for applying of SACFA and WPC clearance
 Validation Frequency Plan as per licence
 Coordinating with planning team & Project implementation team
 Project Monitoring, Deployment of manpower as per project requirement.
 SLA monitoring and compliance from all vendors like MW, SDH, PDH & BW providers
 Optical Fibre Network Planning for network deployment
 Planning and scheduling site activities (like handovers of towers, optical or MW surveys to clear site candidates etc.) to
ensure completion of the project within the time and budgetary parameters and for optimising resource utilization.
 Ring utilization and taking care for augmentation / ring splitting to get capacity.
 Coordination with BSNL / MTNL/Private operators for getting Space / fibre/ permission for interconnect equipment
installation and TGP creation
Project planning and Network Implementation
 Site finalizations and getting clearance for all legal departments.
 Completion of all activity till RFI as per management schedule.
 Equipment installation and commissioning for wire line and wireless network
 Fibre/ copper route planning and execution
 Getting legal clearance from all govt. like BMC (BOMBAY MUNICIPAL CORPORATION)/DIT/BSNL/MTNL/PRIVATE
OPERATORS/ CPWD/PWD/MC/PANCHYAT/FOREST / private society for cable laying and equipment installation etc.
 Network Implementation which included transmission and wire line (Customer access) equipment like ECI/TEJES/
HUAWEI//Lease line/ PRI / etc.
 Vendor identification / selection for all type of project activity.
 Budget planning for quarter / year
 Coordination with varies team to get their network requirements for expansion of network
 Augmentation of network as per business requirements
 Conducted audit for network as ISO lead auditor
 Coordination with RAILTEL for site and Fibre sharing
Project execution in Videocon Telecommunications India Ltd (VTL), Gurgaon – Corporate Office
In this assignment I was responsible for complete Tx planning as well as well coordination along with RAN, Core, IT & VAS
team for PAN India. Which includes all planning / implementation/ execution activities, connectivity.

4. I was reporting to VP (Transmission) and CTO of VTL
Key Responsibility for Green Field Operation
Review & approving of connectivity plan w.r.t. Transmission planning
Feasibility of RF Networks
BW Planning for E2E network
Organizing procurement of material as well as men power & other logistic supports.
Coordination with the various agencies for the implementation of the plan
Fine tuning of the project for time bound target fulfilment
Field acceptance Test for E2E Network
Vendor negotiation for SLA, maintaining the KPI
Draw planning guidelines for connectivity plan
Planning SWAP of BSC sites & BTS sites
Coordinate with the awarded organizations for factory inspection test (FAT)
Customer Service delivery / Complaints closing:
 Meeting with Corporate customer for their requirements for LL/DELS/PRI/ADSL or high BW
 Site survey and getting clearance for all issue to deliver the link to customers.
 Effectively interfacing with people at all levels, managing healthy work environment and inculcating bonded teamwork
with high work ethics
 Meeting with BSNL/MTNL/ private operator on regular interval to meet their requirements.
 Dedication to get 100% customer satisfaction
 All fault to be close within SLA
 Customer confirmation after fault closing
 Taking all action to avoid repeat complaints
Network quality audit (Certified NETWORK QUALITY AUDITOR by BVQI):
 To Improve Network Performance by various methods
 Closing of all NCR and observation within time line
 Fulfilment of all documents and records to have better transparency and easy maintenance
 Standardization of process for better productivity and availability
Achievements:
 Successful completion of Myanmar Postal Telephone Exchange Project for Ministry of External affair {ADSL Myanmar
Project }
 Successful completion of Ministry of Defence SDH Project for Ministry of External affair {SDH Myanmar Project}
 Worked as a Project Manager for ADSL & SDH Project Myanmar, Responsible for finish the project as per time schedule
 Installation & commissioning of ADSL Equipment (AAA Server, Dias 120 & DIAS 24, Switches, E1 Converter, DDF, EMS
& NMS ETC ) with the Team, Installation & commissioning of SDH Equipment (SDH Equipment, Laying the Optical fibre
Cable, Splicing, Switches, DDF, & E1 Converters, Etc. ) with the Team, day-to-day activity report to Project Director
Myanmar , Coordination with all vendors & MPT & MOD Executives.
 Executed acceptance Test (A/T) of all the installations to the complete satisfaction of the customer.
 Successful completion of Afghanistan Digital Telephony Project for Ministry of External affair {Microwave Radio
(SDH/PDH) Afghanistan Project}
 Worked as a Project Manager for Microwave Radio (SDH/PDH) Afghanistan, Responsible for finish the project as per
time schedule {Solar, Shelter, Tower & Microwave Radio (SDH/PDH), Civil Work} with the Team, day-to-day activity
report to Project Director Afghanistan, Coordination with all vendors & civil contractors.
 Executed acceptance Test (A/T) of all the installations to the complete satisfaction of the customer.
Project execution in TELECOMMUNICATION CONSULTANTS INDIA Ltd, – Delhi – Corporate Office
In this assignment I was heading all project related activity in Afghanistan & Myanmar, Involved in Nepal & Bhutan
project. Which includes all planning / implementation/ execution activities, connectivity.
I was reporting to GGM (Transmission) and Chief of World Bank in Afghanistan, Indian Embassy Afghanistan &
Indian Embassy Myanmar
Key Responsibility for Turnkey Project Roll-out in India & Over Seas:
Transmission planning & LOS Survey for critical links and Interference analysis for all MW links to ensure network reliability
Feasibility of RF Networks
Procurement of material as well as man power & other logistic supports.
Coordination with the various agencies for the implementation of the plan
Fine tuning of the project for time bound target fulfilment
Installation & Commissioning of SDH equipment in India & Abroad (Optical Fibre)
Installation & Commissioning of Microwave Radios in India & Abroad ( SDH & PDH)
Installation & Commissioning of ADSL Equipment (AAA Server, Dias 120 & DIAS 24, 10.6 Switches & E1 Converters)

5. with the Team,
Planning for the forthcoming projects including Short & long Terms Plans
DEDICATION TO GET 100% CUSTOMER SATISFACTION
Provide inputs to Project coordinator for purpose of compiling periodic reports
Planning SWAP of BSC sites & BTS sites.
Coordinate with the awarded organizations for factory inspection test (FAT)
Customer Service delivery / Complaints closing:
 Meeting with Corporate customer for their requirements for LL/DELS/PRI/ADSL or high BW
 Site survey and getting clearance for all issue to deliver the link to customers.
 Effectively interfacing with people at all levels, managing healthy work environment and inculcating bonded teamwork
with high work ethics
 Meeting with BSNL/MTNL/ private operator on regular interval to meet their requirements.
 DEDICATION TO GET 100% CUSTOMER SATISFACTION
 All fault to be close within SLA
 Customer confirmation after fault closing
 Taking all action to avoid repeat complaints
Network quality audit (Certified NETWORK QUALITY AUDITOR by BVQI):
 To Improve Network Performance by various methods
 Closing of all NCR and observation within time line
 Fulfilment of all documents and records to have better transparency and easy maintenance
 Standardization of process for better productivity and availability
Achievements:
 Successful completion of Myanmar Postal Telephone Exchange Project for Ministry of External affair {ADSL Myanmar
Project }
 Successful completion of Ministry of Defence SDH Project for Ministry of External affair {SDH Myanmar Project}
 Worked as a Project Manager for ADSL & SDH Project Myanmar, Responsible for finish the project as per time
schedule
 Installation & commissioning of ADSL Equipment (AAA Server, Dias 120 & DIAS 24, Switches, E1 Converter, DDF, EMS
& NMS ETC ) with the Team, Installation & commissioning of SDH Equipment (SDH Equipment, Laying the Optical fibre
Cable, Splicing, Switches, DDF, & E1 Converters, Etc. ) with the Team, day-to-day activity report to Project Director
Myanmar , Coordination with all vendors & MPT & MOD Executives.
 Executed acceptance Test (A/T) of all the installations to the complete satisfaction of the customer.
 Successful completion of Afghanistan Digital Telephony Project for Ministry of External affair {Microwave Radio
(SDH/PDH) Afghanistan Project}
 Worked as a Project Manager for Microwave Radio (SDH/PDH) Afghanistan, Responsible for finish the project as per
time schedule {Solar, Shelter, Tower & Microwave Radio (SDH/PDH), Civil Work} with the Team, day-to-day activity
report to Project Director Afghanistan, Coordination with all vendors & civil contractors.
 Executed acceptance Test (A/T) of all the installations to the complete satisfaction of the customer.
Project execution in P-Com India – Gurgaon – Corporate Office:
In this assignment I was heading all INDIA & overseas project activity for Service Provider segment of ISPs, Cellular
operators & basic operators. In charge for MW planning, Installation & Commissioning of all MW Radio products of P-Com
including Spread Spectrum, SDH/PDH etc.
Radio Network Planning for new sites as well as existing sites
Link optimization of various existing sites
Tuning & testing of various link
Planning, Installation & Commissioning of SDH equipment
Demonstration of all MW Radio products of P-Com
Installation of all MW Radio products of P-Com/ Ceragon / Fresonal/ Nera/ NEC/ Sia
Path Survey / Feasibility of RF Networks
Achievements in P-Com:
Successful planning & Installations of R.F. links in Yemen
Successful planning & 1st Installations of Ceragon STM-1 MUX & Fresonal radio for DAKSH Gurgaon
Integrated with their telephone exchange with microwave radio while the link distance was ~60 Kms.
Integrated with their microwave system & their telephone exchange with P- Com Radio
Successful Installation of R. F. Links & Integrated with Multiplexer in Dubai
Integrate microwave Radio with Hiltron multiplexer (Supplied by TASC Co. of Jordan)
Successful implements GSM project (Gujarat Circle) for Bharti Broadband independently.
Received three times BEST ENGINEER OF THE YEAR AWARD from P-Com India on December 2001, 2002, 2003.
ACADEMIC CREDENTIALS
BE (Electronics and Telecommunication) in 1996

6. Completed training on MCSE & CCNA
PROFESSIONAL TRAININGS & SEMINARS
 Lean Six Sigma, ITIL in Ericsson
 By Aircom international on Connect ( For Making Connectivity planning & For Frequency Planning)
 By Siemens on SDH Equipment STM 64 / STM 16 / STM 4 / STM 1 ( 3 weeks ) (Kolkata)
 By P-Com India on all kinds of Microwave Radios (15+15=30 days)
 By Fresnel Wireless System, UK (LONDON) & Italy on PDH & SDH Radios (10days)
 By Laser Bit on Laser Radios (05 days)
 By Siemens on SDH Radio, Multiplexers & Fibre Optics (05 days) (Gurgaon)
 By TATA UNISYS on MICR Encoder (30 days)
 By Alliance Info Point on Networking (15 days)
DATE OF BIRTH: 20 February 1972
MARITAL STATUS: MARRIED

7. Completed training on MCSE & CCNA
PROFESSIONAL TRAININGS & SEMINARS
 Lean Six Sigma, ITIL in Ericsson
 By Aircom international on Connect ( For Making Connectivity planning & For Frequency Planning)
 By Siemens on SDH Equipment STM 64 / STM 16 / STM 4 / STM 1 ( 3 weeks ) (Kolkata)
 By P-Com India on all kinds of Microwave Radios (15+15=30 days)
 By Fresnel Wireless System, UK (LONDON) & Italy on PDH & SDH Radios (10days)
 By Laser Bit on Laser Radios (05 days)
 By Siemens on SDH Radio, Multiplexers & Fibre Optics (05 days) (Gurgaon)
 By TATA UNISYS on MICR Encoder (30 days)
 By Alliance Info Point on Networking (15 days)
DATE OF BIRTH: 20 February 1972
MARITAL STATUS: MARRIED