1. MANOJ KUMAR MITRA
Mobile: +919223302650
E-Mail: mitramanojk@gmail.com, mkmitra@yahoo.com
Linked in : https://in.linkedin.com/in/manoj-kumar-mitra-b50a0713
JOB OBJECTIVE
SENIOR PROFESSIONAL
Operations / Delivery Management / New Systems Implementation
[Preferred Sectors: Telecom / Media]
PROFILE SUMMARY
• A dynamic professional with BE ( Electronics & Telecom Engg). Prince2 practitioner , ITIL V3 foundation & MCSE certified
having nearly 22 years of rich experience exclusively on largest ISP network ,Banking Domain, Media services, RF Domain &
premier Defence Organization in India, having key skills in IP/MPLS, RF, BFSI, Media Services, Budget Management - CAPEX
& OPEX Planning for NOC, Team management, vendor Management, last 10 years as head operations & delivery of
NOC/SOC, rolled out new NOCs/SOCs, Excellence in operations & delivery of services to customers with an illustrious track
record of consistently achieving KPI targets like Ticket Rate, Resolution efficiency, MTTR, CSAT, ESAT, SLA etc. with key
focus on top and bottom line profitability by ensuring an optimal utilization of resources.
o Managed 27K customer RF links operating in licensed ( 3.3GHz) & unlicensed band frequency(5.8GHz & 2.4GHz) spread
across PAN India served through 1200+ PMP BTS & 5K PTP RF customers using Wimax(Telsima), Radwin & Cambium
products.
o Handled Video Connect projects for London Oylmpics - 2012,Sony IPL-2012, Formula One (Singapore, Delhi, Malaysia)
IEC’s WTA 2013 events in 18 locations on a global level.
• A keen planner, strategist & implementer with proficiency in managing overall functions for project deliveries
involving scoping, estimation, initiating, migration strategies, risk governance; human resource mobilization,
structured communication, management reportings and reviews, within cost & time parameters.
• Skilled in mapping requirements of clients as well as different Service Providers, Managers / Vendors / Clients / Consultants &
other multiple stakeholders; effective in developing, transitioning and customizing networking process along with offering
comprehensive & innovative solutions in line with guidelines specified by the customers
• Served in Tata Communications Limited, Pune as DGM (ASOC RF ONNET) till April 2016, leading & managing the RF
ONNET operations of 27K RF links delivered using RF Wimax Telsima 4100/6100/6400 BTS Series, 2150/2160 SS, Cambium
5.8GHz CM100 SM & AP, Radwin 2.4 & 5.8GHz 1K/2K A110/A150/C100 series(PTP), Radwin 5K PMP, Pine & RICi(Mrotek)
converters, power design /Telenet/Mrotek PoE, functional across PAN India with a team strength of 40+ in SOC and 250+
Field Engineers deployed for BTS & customer site support.
o Domain expertise in ISP networks, Banking, Media services, RF as well as Defence Warfare
o Deep understanding of critical business drivers in Telecom / ISP industry; outstanding success in building and maintaining
relations with vendors; established high profit accounts with excellent levels of retention and loyalty.
o Adept in managing new product rollouts encompassing installation & commissioning of new ATMs, projects & solutions
that enable organization to meet and enhance customer satisfaction.
o Displayed excellent vendor management skills involving key players like Net Insight, Datacraft, Hypercom & Gemini ( FE
support).
• Comprehensive experience in designing systems / processes for change management in networking operations ;
entailing mapping of business processes and studying workflow, ensuring business functionality adherence &
enhancing competitive advantage.
o Successfully created 1) Core Banking & ATM NOC from scratch, rolled out CB & ATM services followed by O&M of these
service 2) Electronic Transaction Processing Solution NOC from scratch, rolled out and managed the Operations &
delivery for ETPS services.
o Successfully managed the ATM (Layer-2) and All India Retail Dialup network.
o Significantly contributed in design, PoC, Service/Network Readiness testing, implementation and process documentation
for VSNL’s projects on VoIP / VoBB, Metro Ethernet /MPLS, NMS, WiMAX / MMDS, WiFi and IPCC.
• Successful in gaining an overseas experience while visiting Damascus (Syria), Doha (Qatar), Washington (USA) &
Copenhagen (Denmark) for the telecom arrangement for PM of India’s VVIP visit to these countries

2. • An effective leader with distinguished abilities in directing and motivating cross functional teams of Managers to maintain
deliverables as per the SLA & KRAs as well as elevating service standards for business excellence, as well as in achieving
their personal goals.
AWARDS & ACCOLADES
Distinction of receiving:
• Appreciation from VSNL management for extra ordinary effort for inauguration of Hitech City at Hyderabad in 1999 by Mr
Amitabh Kumar, Acting CMD, VSNL
• Appreciation from Chief Officer & VP (SD), Tata Comm. for contribution in the collective effort towards the milestone of
completion of RF Network migration from MMDS to Wimax in the face of numerous challenges on 10th
October 2010
• Star of VSNL award for Superior category for project to reduce the operating cost at Bhubaneswar POP in 2004-05 by R
Jayaraman, Head - Quality
• VSNL Network Excellence award for outstanding category for project cost saving & optimization of E1R2 link capacity
utilization in 2005-06 by Mr. Madhusudan, - Chief Network Officer
• Letter of Appreciation for cost savings & optimization of E1R2 link capacity utilization in Feb’06 by Mr. Madhusudan, Chief
Network Officer
• Blue Ribbon award with cash of Rs 5000/- in honour of significant support & contribution by Chief Officer, TCL on 3rd
Quarter
of 2008
• Performance excellence award for successful video connect support to telecast common wealth & ICC world cup (by Sr. VP &
VP (SA) ) in April 2011
• Blue Ribbon award with cash of Rs 8000/- in honour of outstanding contribution (by Business Head, Tata Comm. Media
Services) on Feb’13
• Partner & progress award with cash of Rs 25000/- for outstanding team achievement ( by Business Head , Tata comm media
services)? June 2013
• Media Monkey award for being with you, for you Always of Media Delivery in June 2013.
• Xtra mile awards for completing POC of very crucial projects of MBC, Dubai & demo for Aljazeera,Doha and for improvement
in >24 hrs MTTC by 27% in 2014 & 15
• ACE award with cash of 10000/- in honour of successfully handling PM's VVIP tour to New York In Sept-14.
• Blue ribbon award with cash of Rs 5000/- in honour of streamlining the process and tracking of Gemini Field engineer
movement in field which has helped in improving the same day closure count by 10% and closure of spill over cases to 86%.
OTHER KEY SKILLS
Budget Management - CAPEX & OPEX Planning for NOC Team management Vendor Management
Traffic Engineering Capacity Management
ORGANIZATIONAL EXPERIENCES
Since Jan’07 Tata Communications Limited, Mumbai
Projects Handled: CWG, CWC and Astro Malaysia
Growth Path:
July’14-April’16: DGM( ASOC RF ONNET Operations)
Jul’10-June’14: DGM (Video Connect Operations & Delivery)
Jan’07-Jun’10: DGM/Sr. Manager (BFSI & ATM Operations)
Key Result Area:
• Looking after the ASOC RF ONNET operations, managing L1/L2/L3 SOC team size of 40+ working in 24x7 support
environment ensuring the KPI targets are achieved, managing the work force of 250+ Vendor Field Engineers deployed for
customer & BTS site for timely support.
• Looking after the VNOC processes for SA, SD, RMA, capacity planning, processes for OU and process for field support for
CPEs & SOW from MAN Team
• Managing the L2/L3 NOC team size of 20+ working in 24x7 mission critical environment to ensure the timely support and
delivery of services.
Highlights: As DGM (ASOC RF ONNET Operations), July’14-April’16
• Mile stones achieved :
o Bringing down the ticket rate from 2.7% to 0.9%, maintaining resolution efficiency of 2 hrs & 4 hrs at 85% & 95%,
improving the MTTR of 4hrs,8hrs & 12 hrs by 23%(to 67%),15% (to 81%)& 14%(to 84%)
o Improving Same day closure of TTs by 11% ( to 89%), CSAT score by 22.5%(to 82.5%)

3. o Achieving 100% ESAT score with no resignation during my tenure.
o Implementing crucial processes for SA life cycle & freezing several MIS report formats for internal performance
monitoring resulting in enhancement of productivity of the SOC team by 25%
o Achieving cost saving of 15-20 Lacs per annum year on year.
o Rolled out dedicated support desk for Global Premium Customers as per org requirement & met the new higher
TR/RE/MTTR targets.
• Significantly dealt with :
o Responsible for analysis of customer repeat failures, identifying and fixing the issues coming out from RCA.
o Involved in New RF product testing (multi-vendor) in field conditions and providing formal go ahead for roll out.
o Participating in periodic performance reviews with multiple internal stakeholders and Senior Management.
o Analysis of SA parameters like RFO TAT adherence, RFO Quality, Customer Escalations, repeat circuit fault and
implementing improvement initiatives across regions.
o Participating in periodic reviews with priority customers, understanding their requirement and implementing corrective
measures wherever required.
Highlights: As DGM (Video Connect Operations & Delivery), Jul’10-June’14
• Successfully reduced the cost by 18% in AMC
• Significantly dealt with:
o Rolling out OU services in 2011
o 165 OUs and improved the business growth by 50-70 OUs per month
o Commissioning 52 new customers
• Actively executed the 9 PoCs viz Encompass, Sun TV, I-Cable, Rudrakha, 3D video service for UFO
• Dexterously turn around the POC for Astro for NBA feed from 100Mb/36mbps@mpeg2 to18mbps@Mpeg4, POC & evaluation
of Telarity encoder, decoder, POC for schedu all rolled out fine grain authorization
• Effectually covered:
o BCCI Demo project
o Tata Sons Annual Group Management Meet (AGMM)-2012 Project
o Migration project of Ayangaran and Jaya SPTS feeds onto integrated MPTS feed with redundancy
o CWG, CWC and Astro Malaysia
o completed POC of very crucial projects of MBC, Dubai & demo for Aljazeera, Doha
• Efficiently looked after the:
o 4 New POPs Neotel-JHB, True Vision-Thailand, Arqiva (London), Encompass (New York)
o POP Design Network augmentation accomplished for 10 POPs for better resiliency and redundancy in various location
like Pune, Mumbai, Delhi, Hyderabad, Tokyo, London, Chennai, Honk Kong , Singapore and New York
o Video connect NOC Migration, renovation from T1 building to GCSC Pune & DR NOC at Chennai without any impact on
customer services; important project for the business unit & management for business prospective; spent six months
o Successfully rolled out the ScheduAll, OU Management System for video connect services
• Launched Media Services Operations Center
Highlights: As DGM/Sr. Manager (BFSI & ATM Operations), Jan’07-Jun’10
ATM & CBS Banking Service:
• Dexterously established the TCPSL’s ATM Main, DR Site, ATM NOC Infrastructure, ATM NOC Seats, IPCC and IP
PABX for ATM NOC
• Actively looked after the connectivity of ATM NOC LAN with BAIL LAN to access ATM monitoring tool ProView and
implemented Pro View ATM Terminal Application system UAT, Installation & Testing, Integration of ProView with E-Mail
gateway, SMS gateway & internet, etc.
• Adroitly executed the required services & facilitated for TCPSL project in Coordination, followed up and interacted on daily
basis with internal Tata Comm and BAIL Teams
• Effectually handover the new ATM customers and dealt with POC, installation & commissioning of new ATMs, projects &
solutions such as SBI-90ATMs+120sites, IOB - 790ATMs, AXIS - 50ATMs, IOB DVR-580 and SBI DVR-90
• Effectively established the CBS NOC from existing ETPS Manpower, trained the manpower for NOC operations and
hand over the new CBS customers like Jaoli-10 Br + 9 ISDN Backup, NTB - 103 Br + 55 ISDN backup and accomplished the
CBS uptime by 99.74% & guided BU team for collection of Rs. 3 Crores from CBS customers through timely accurate billing /
down time data on the basis of SLA and consolidated the data on revenue receivable by TCL from TCPSL for ETPS 20 2009-
2010
• Prudently dealt with CBS load of 110 branches with same ETPS NOC manpower with no extra manpower added
• Efficiently maintained the documentation of SD, SA Activities for BAIL ATM and CBS & ETPS with POS services
• Productively involved in BFSI, ATM NOC migration from LVSB tower-C, 3rd
flr to VSB and 5th
floor: on 7th
May’10; without any
service impact to live customers

4. ETPS:
• Successfully accomplished the 99.95% uptime & FR of 3.5% for ETPS system, appreciable uptime of FWP nos. by proper
monitoring, removing SPOF in setup within our control, follow up & interlocking with BSOs and vendor and reduced volume of
dockets by 50% & condensed the number of affected cities in ETPS by 50% and commissioned 8 new banks Axis, HDFC,
Federal, CBOP, Cosmos, Walmart, Pine LAB & HSBC
• Dexterously completed PoC for TPMS, DCC, IVRS, Plutus PC plus Applications with ICICI bank, PoC on dial up &
CDMA POS with HSBC, PoC on dialup POS with Axis & HDFC Bank, PoC for Prepaid Cash card solution on ETPS setup
for Itz-Cash, PoC for Loyalty Applications on ETPS setup for Taj Hotels, augmented capacity for ICICI bank to 12 ISDN
PRI lines
• Significantly dealt with transactions on Dhanteras, Diwali & New-year Day and contributed in centralized billing of all ETPS
TTxL numbers under NBA migration
• Proactively hired and trained L1 & L2 manpower of ETPS NOC within minimum time frame to replaced the vacancies occurring
due to frequent resignation of OS Engineers thereby minimized the technical support impacted on ETPS service, etc.
ATM (Layer-2) Services
• Actively managed network uptime of 99.95% for ATM, ATM network without any dedicated manpower and without AMC there
by saved Rs. 1.6 Crores of organization that has already been approved by BU for ATM network upgradaton & AMC and
closed all the 13 ATM nodes by 31st
March 08 after supervised all ATM CKTS to other network, Bandwidth cost saving of Rs.
8.75 Cr towards ATM back bone Domestic and International Links
Wimax Migration at Chennai & Pune:
• Skilfully contributed in Chennai in 2007 and Pune Wimax migration during October to December in2007
Retail Dialup Network:
• Successfully accomplished Rs. 1.16 Crores annual cost saved by surrendering 138 underutilized E1R2 links, average
utilization of links jumped from 50% to >75% in 2007 (Q1& Q2)
• Meticulously managed the remote support for O & M of Frame Relay and partner services from Jan’08-Jun’08
Sep’97-Dec’06 Videsh Sanchar Nigam Limited, Mumbai
Growth Path / Deputation:
Sep’97-Sep’00: Sr. Engineer (Internet-VSNL / WR), Mumbai
Oct’00-Dec’02: Manager (Internet-VSNL / WR), Mumbai
Jan’03-Jul’04: Manager (Internet), VSNL, Internet PoP, Bhubaneswar, Orissa
Aug’04-Sep’04: Manager (Engineering-VSNL, ILD/NLD PoP), Cuttack, Orissa
Oct’04-Jun’05: Manager (IPNOC-Services), VSNL-HQ
Jul’05-Dec’06: Manager (DATA-NOC), VSNL-HQ, Mumbai
Highlights: As Manager (DATA-NOC), VSNL-HQ, Jul’05-Dec’06
Retail Dial Up Network
• Dexterously accomplished the Rs.1.65 Crores annual cost saved by surrendering 185 underutilized E1R2 links, average
utilization of links jumped from 50% to >70% and Completed code upgradation of 70 no.s 3Com Ras chassis within 3 months
to make the rises L2TP enabled
• Actively migrated E1R2 monitoring site from old server having risk of failure due to no support & old hardware to new SUN
server without any down time to ensure better uptime and efficiency in terms of system performance and completed ToT of
E1R2 monitoring server and network to RBU team within time line
• Significantly rolled out the TTSL 172259 project within time line in coordination with planning and BDH and achieved >99.9%
uptime of E1R2 & 100POP PRI monitoring site servers and reduced down time of links appreciably through proactive
monitoring
ETPS Service
• Efficiently framed ETPS NOC with OS manpower & hand over of first ETPS customer ICICI Bank and rolled out ETPS
services for ICICI Bank in rest of the 60 cities in Sep’05
• Proactively achieved >99.9% uptime for ETPS system, appreciable uptime of FWP nos. augmented capacity to able to
handleg around Rs. 4 Lacs transactions per day
ATM (Layer-2)
• Prudently hand over the ATM (layer-2) within 3 weeks without any formal training, maintaining network up time of >99.9% and
optimizing ATM network
Highlights: As Manager (IPNOC-Services), VSNL, Oct’04-Jun’05
• Active involvement in :
o 100 POP Expansion Network for providing diversified range of Internet and MPLS VPN Services
o Voice over Broad Band (full function voice) through Cisco BTS 10200 for Residential and Corporate customers of Metro
Ethernet Network catering to triple play services (Data, voice & video)
o finalizing the user requirement specs (URS) for NMS for Noc-Services for ILL, VPN and VOIP customers
o MMDS (Multi-channel Multi-services Distribution System) for provided last mile connectivity through RF for Internet
Leased, Lines through Aperto Packet Wave Series Equipment, Wi-Fi Service to provide Internet connectivity & related
value added services at HOT SPOTS like luxury hotels, Airports, Coffee Shops, Cosmocom (Multi-tenant, Multi platform,
computer to computer integrated(CCI), unified IP setup, Hosted IP Contact Center) and rent a Contact Center
Highlight: As Manager (Engineering-VSNL, ILD/NLD PoP), Aug’04-Sep’04
• Significantly coordinated with POI Testing with BSNL (BSO) for ILD/NLD traffic exchange and got idea related with Lucent
5ESS TDM Switch, SS7 Signaling, F1 Earth Station and handled over all day-to-day operations & maintenance (technical &
administrative) of an ILD/NLD Node

5. Highlights: As Manager (Internet), VSNL, Internet PoP, Bhubaneswar, Orissa, Jan’03-Jul’04
• Served as Technical Station Head of small Internet PoP accommodating 20-50 corporate customers & having a dialup
customer base of 7-10K
• Dexterously interfaced with BSO, Retail Distributor, Channel Partner for operations & maintenance (technical as well as
administrative) of Internet Node at Bhubaneswar serving ILL/VPN, IPLC, Dialup Customers on daily basis
• Adroitly 100% Node Uptime in terms of equipment & internet link connectivity, working conditions of F3 Earth Station, UPS,
generator, Internet PoP equipments, took initiatives for increased customer base both in Retail as well as Corporate segment
through proper sales & marketing activities
Highlights: As Manager (Internet-VSNL / WR), Mumbai, Oct’00-Dec’02
• Handled installation & commissioning of Internet leased lines, VPN connections, ISDN-PRI links, E1-R2 links
• Handled O & M of PAN India retail dialup network of VSNL comprising of Cisco, BAY, 3-Com & Alcatel RAS.
Highlights: As Sr. Engineer (Internet-VSNL / WR), Mumbai, Sep’97-Sep’00
• Handled Internet Help Desk operations, SUN Solaris & Digital Unix system admin and network admin activities
COMMENCED CAREER in DEFENCE DOMAIN
Jan’94-Aug’97 Bharat Electronics Limited, Hyderabad as System Engineer-Testing Department
Highlights as Dy. Engineer(Testing), BEL, Hyderabad
• Handled testing, trouble shooting, installation, commissioning & maintenance of one of the subsystems of a sophisticated
Integrated Electronic Warfare System ( 8 – 18 GHz) meant for Indian Naval ships containing microcontroller based digital
& analog circuits, low & high power RF section, participating in design modification of the system for better performance,
development of simulators for the EW system
TECHNICAL PURVIEW
• RF Wimax Telsima 4100/6100/6400 BTS Series, 2150/2160 SS, Cambium 5.8GHz CM100 SM & AP, Radwin 2.4 & 5.8GHz
1K/2K A110/A150/C100 series(PTP), Radwin 5K PMP, Pine & RICi(Mrotek) converters, power design /Telenet/Mrotek PoE,
• BFSI domain viz ATM, CBS and Credit Card Transactions
• Hypercom Network Access Controller (Mega NAC 180/7800) used for ETPS (PoS) Solution for Banks
• ATM, Alcatel 7670 & 7470 ATM switches, ATM NMS 5620NM and Ver 6.1
• Nimbra Platform and DTM protocol, Encoders & decoders.
• IP Networks and Network Admin
• Routing Protocols-OSPF and BGP
• LAN Technologies viz. Ether Channel and VLANS
• MPLS technologies viz. L3vpn, L2vpn, WAN technologies viz. PPP, ISDN and HDLC
• Ipsec VPN, NAT and Physical Layer Technologies viz. TDM, SDH and DWDM
• Voice Technologies viz. VoIP, IP Telephony, SIP & H323, RTP/RTCP Protocols, Multi-protocol Signaling Switch, Multi-protocol
Session Controller (NexTone MSW & MSC) ,Cisco Media Gateway (AS 5400) and Media Gateway controllers (Cisco PGW
2200), Cisco BTS 10200 Softswitch and Cosmocom’s IP Contact Center
• Hypercom Network Access Controller (Mega NAC 180 ) used for POS Solution for Banks
• F1/F3 Earth Stations and Lucent 5ESS TDM Switch
• Sun Solaris, Digital Alpha & Windows NT Servers and System Admin
Environment: Hardware:
o 87C51FB Microcontroller, PC/AT, High and Low Power Microwave
o TWTs, VCO, YIG Filters, IF Amplifiers and Mixers
o Discriminators, SMPS & other High and Low Power Microwave
o Components & electronic components related to Digital and Analog Electronics
o CISCO 2500/3600/4000, AS5800/5400, 7200,7500, 12000 Series Routers/Switches, Catalyst 2900,BAY 1100, RAS (Cisco
AS5800/AS5400, BAY 5000 Series, 3-Com TC1000, Alcatel 7410 Series) and F1/F3 Earth Stations
o Sun ultra Enterprise 450/3000, Sun Netra, Sun SPARC, Digital Alpha AS 400/1000/4100
o OS: SUN Solaris 2.6/2.7/8,DIGITAL UNIX V3.2, Windows NT 4.0, Windows 95/98/XP, REDHAT LINUX 6.2, Cisco IOS
11.X/12.X, MS-DOS 6.22
Language: C, Assembly (Intel), Basic, C, PERL, HTML and UNIX Shell Scripts
Network Protocol: TCP/IP, RIP, PPP, PPP-Multilink, SLIP and HDLC
Routing Protocol: OSPF and BGP
IP Telephony Protocol: H323, SIP, RTP and RTCP
TRAININGS & SEMINARS
o Two months training on "Internet Service Providing" conducted by VSNL.
o Two weeks training in "Digital Unix System Administration" imparted by Digital Corp.
o One Week Training on IP-VPN by Cisco.
o Training on IP-PABX implementation in VSNL by Cisco.
o Training on IPCC by Cosmocom.
o Metro-E Boot Camp training for one week.

6. o Project Management Professional (PMP) training by PELCON, a PMI registered education provider
o Two days training on video basics
o Seminar on "Voice/Data Integration" conducted by Cisco System Inc.
o Undergone training for PROFFESSIONAL DEVELOPMENT & COMMUNICATION SKILLS at CTD Bangalore for one month.
o Undergone three months INDUCTION training at BEL-B'lore.
o Seminar/training on "ISO-9000 & YOU".
o Seminar on "Recent Development in Digital Communication" organised by Osmania University under project "IMPACT"
o Seminar on "Digital Design & Testing" conducted by Hewlett Packard.
CERTFICATION
• Microsoft Certified System Engineer (MCSE) in Windows NT 4.0 in July 1999
• ITIL V3 foundation certified ( certificate no - GR750235922MM )
• PRINCE2® Foundation Certified in Project Management ( certificate no - GR633044285MM)
• PRINCE2® Practitioner Certified in Project Management ( certificate no - GR634024152MM)
EDUCATION
1992 B.E. (Electronics & Telecom Engineering) from UCE, Burla, Sambalpur University, Orissa with First Division
PERSONAL DETAILS
Date of Birth : 11th
December, 1971
Address : 902,Mulberry, Nyati Environ, Lane-5, Tingre Nagar, Vishrantwadi, Pune - 411015
Location Preference : Pune/Mumbai

7. o Project Management Professional (PMP) training by PELCON, a PMI registered education provider
o Two days training on video basics
o Seminar on "Voice/Data Integration" conducted by Cisco System Inc.
o Undergone training for PROFFESSIONAL DEVELOPMENT & COMMUNICATION SKILLS at CTD Bangalore for one month.
o Undergone three months INDUCTION training at BEL-B'lore.
o Seminar/training on "ISO-9000 & YOU".
o Seminar on "Recent Development in Digital Communication" organised by Osmania University under project "IMPACT"
o Seminar on "Digital Design & Testing" conducted by Hewlett Packard.
CERTFICATION
• Microsoft Certified System Engineer (MCSE) in Windows NT 4.0 in July 1999
• ITIL V3 foundation certified ( certificate no - GR750235922MM )
• PRINCE2® Foundation Certified in Project Management ( certificate no - GR633044285MM)
• PRINCE2® Practitioner Certified in Project Management ( certificate no - GR634024152MM)
EDUCATION
1992 B.E. (Electronics & Telecom Engineering) from UCE, Burla, Sambalpur University, Orissa with First Division
PERSONAL DETAILS
Date of Birth : 11th
December, 1971
Address : 902,Mulberry, Nyati Environ, Lane-5, Tingre Nagar, Vishrantwadi, Pune - 411015
Location Preference : Pune/Mumbai