Telecom engineer resume

1. CAREER OBJECTIVE________________________________________________________________
Smart work is better than a Hard work, This is the Slogan of an Excellent Qualified Telecom Engineer serving in the World class Leading
Industry of Telecom, I am not only appreciated by the Head Hunters but also possessed a Healthy reputation in Saudi IT & Telecom
Industry, my skill set is not only covered by the Technical spectrum but also I am Famous as a world class Best Arabic Technical Writer. For
me Work is a Passion, Interest is a Vector and Dedication is an Art, Captain of the Aromada can represent me in a precise word. Seeking a
Carrier class challenging opportunity is my Goal and a believer of the Vertical Growth for a Win situation as well.
EXPERIENCE SUMMARY____________________________________________________________
1. Working since 01-02-2013 till date on different projects with NSN (NOKIA SOLUTIONS & NETWORKS), currently working as
“Coordinator for USF9 project in Help Desk for West Region ’’ for “Medina, Yanbu, Hail’’ worked as an Team Lead as well on
USF9 Project for West Region’’ “Medina, Yanbu, Hail’’ with the same company worked from 23-03-2014 till 30-09-2015 as
"RANLTENPMFMFO SLM Engineer” in “Riyadh at Mobily NOC” and “STC MNOC’’ for HAJJ 2015 SUPPORT In Back
Office for LTE-TDD also worked with same ex-company (NOKIA SIEMENS & NETWORKS) as ''FLM ENGINEER'' from 01-02-
2013 to 08-02-2014 in West (Medina) Region at "O&M (OPERATION AND MAINTENANCE)" PROJECT for STC, as well as
worked on the Implementation of "4G FLEXI LTE-FDD 2300” in South (Gizan) Region.
2. TWO YEARS AND THREE MONTHS experienced on different projects with SOP worked on SAMSUNG project as "SENIOR
RADIO ACCESS NETWORK ENGINEER” on MAINTENANCE and INSTALLATION of Wimax Wave-2 and LTE (Long Term
Evaluation) in Jeddah, as well as worked as "FIELD ENGINEER" in Riyadh at SOP (STANDARD OF PERCEPTION) from 02-06-
2010 to 30-12-2012. With SOP (STANDARD OF PERCEPTION) TELECOM I also worked on NSN 2G/3G Modernization Project
for Mobily in Riyadh.
3. SEVEN MONTHS experienced in Arab Fisheries Company (pan-Arab) as “IT MANAGER" from 15-06-2009 to 14-01-2010.
4. SIX MONTHS experienced as help desk supporter for the "HMS (HOTEL MANAGEMENT SYSTEM)" Software which is
designed by the company.
5. SIX MONTH experienced as "IT MANAGER" in ''JAWAHRAT AL RASHEED HOTEL'' (KSA) Medina Al Munawara 03-08-
2008 to 13-04-2009.
6. ONE YEAR experienced as "ASSITANT IT MANAGER" in ''AL RAWDA of AL ANSAR GROUP OF HOTELS’ (KSA) in Medina
Al Munawarah 02-11-2007 to 02-05-2008.
7. ONE YEAR experienced in Computer Operator from "KOHINOOR TEXTILE MILLS LTD" (Peshawar Road Rawalpindi)
Pakistan. 01-08-2006 to 08-08-2007.
8. ONE YEAR experienced in Computer Hardware from "AL SAIF" (KSA) in Medina Al Munawarah 14-04-2003 to 15-05-2004.
9. TWO YEAR experienced in Computer Hardware from "NEW TECHNOLOGY" (KSA) in Medina Al Munawarah . 11-02-2001to
12-03-2003.
WORK EXPERIENCE________________________________________________________________
Nokia Solutions & Networks February-2016till date
Position: USF9 Coordinator
Responsibilities as USF9 Project coordinator for NOKIA at STC Headquarters in Madina Al Munawarah
 Reporting to management on regular basis for making daily weekly and monthly plans.
 Coordination with CM and RF team for resolution of alarms/issues to make performance of sites within threshold.
 Remote support to FLM teams for 2G MR,3G MR ,4G MR (TDD,FDD), MW FIU19, Flexi Hybrid and Flexi packet.
 Ensure quality preventive maintenance as per agreed SLA with customer and environmental Subcontractors.
 Become first face for all client and internal escalation(s) within the relevant organization to resolve technical BTS level issues.
 Analyzing degraded/Outages TTs on daily basis to find the root cause for repeated issues and suggest there resolution
 Responsible for escalating, follow up and closing of TTs within SLA in coordination with NOC, GTAC and RF team using RTTS
Tool.
Senior RAN LTE TDD SLM Engineer & Coordinator
Name: Tanveer Iqbal Mohammad Jahangir
Email : tanveerleo786@gmail.com
Cell 1 : +966 54 1055985
Cell 2 : +966 50 6255985
Prince Bandar Bin Abdul Aziz Street
Saudi Arabia,
Riyadh.
NOKIA

2.  Managing internal and external expectations that they are informed of progress and satisfied with performance through regular
meetings and reports.
 Disaster Recovery management in case of any natural and manmade disaster happens in region.
 Leading the team of 15 FLMs and 16 Technicians/Riggers to get the feasibility done across Western region in KSA.
 SPoC (Single Point of Contact) for the customer to deliver the program to defined scope, budgets, timelines and quality. Ultimately
responsible for achievement of project objectives, including gaining customer acceptance
Nokia Solutions & Networks September-2015February-2016
Position: USF9 Help Desk Team Lead
Responsibilities as USF9 Help Desk Team Lead for NOKIA at STC Headquarters in Riyadh
 Preparing daily workloads for staff & coordinating the daily allocation of work.
 Motivating the team to achieve high standards and KPI targets
 Handling new client enquiries and acting as the face of the business.
 Dealing with and resolving problems and issues which arise.
 Working with the Field and Help Desk team to drive target forward.
 Mentoring and training up junior and new staff.
 Monitoring & reporting on standards & performance targets.
 Arranging & chairing weekly team meetings, focusing on targets & achievements.
 Implementing new initiatives.
 Involved in the recruitment of new staff.
 Praise team members and creates a positive working environment
 Ensuring all administrative and Telecom records are entered and updated correctly.
 Providing prompt and accurate information on individual performance.
Nokia Solutions & Networks February-2014September 2015
Position: RAN FO SLM Engineer
Responsibilities as RAN LTE FO Engineer for SAMSUNG LTE-TDD & NOKIA LTE-TDD at Mobily NOC in RIYADH
Working directly on the following systems as follow:
1. Ace Man LSM (Long term system monitor) for LTE-TDD Samsung sites.
2. Net Act7&7 (RC02&03) to monitor the LTE-TDD Nokia Swapped sites for Riyadh and Central region.
3. Using Nokia Application BOOST to open the incident tickets for the sites.
4. BMC Remedy (incidents ticketing system).
5. Nokia NPM KPI's Dashboard monitoring for Central (Riyadh) & North Region.
6. Samsung KPI's Dashboard monitoring for Central (Riyadh) & North Region.
 Monitoring & Operation of Mobily WiMax and LTE-TDD sites.
 Escalation, monitoring & Trouble shooting of various Alarms.
 Supporting Back Office on critical cases to support FLM engineer at site till the issue get resolved.
 Daily Reports, Following up & reporting all incidents.
 Supporting the optimization, Access and data network departments.
 RAN (Flexi BTS/Node B & BSC/RNC).
 Performed Site parameter modifications.
 Net Act BSS (BTS/EBTS & BSC).
 Support the Customer O&M in predefined O&M activities.
 Support for Network Operations Development.
 Support the Customer O&M Team to Monitor the Network Performance.
 Support the Customer O&M in the day by day activities in the LTE-TDD Network (RNC + Node B) in the Common Maintenance
Routines.
 Observation of customer’s O&M personnel when performing O&M procedures.
 Proposing changes to existing O&M routine documents based on verified good practices for Nokia-Siemens Systems.
 Proposing new O&M routine documents if some key O&M routines are found to be missing.
 Clearing and rectification of alarms, configuration and re-commissioning of Node B's and 2G/3G4G LTE-TDD network.
 Check network performance report KPIs handling, optimization of network.
 Create new plan for PM (performance management) related features especially for RL45 project.
 System issues analysis, debugging and system integration.
 Check measurement and counters flow from ENODE B –OMS- NETACT and also from BTS- OMS – NETACT.
 PM (performance management) MCRNC and SCLI utilization monitoring.
 BSS/Nokia Base Transceiver Station (BTS), 4G LTE, Talk Family BTS, Excellent BTS Commissioning and Integration with vast
knowledge.
NOKIA
NOKIA

3. Nokia Solutions & Networks February-2013Feruary-2014
Position: FLM ENGINEER
Responsibilities as FLM ENGINEER in West (Medina) Region in O&M (OPERATION AND MAINTENANCE) PROJECT for STC,
as well as worked on the implementation of 4G FLEXI LTE 2300 in south (Gizan) Region :-
 Experience in integration and commissioning of 2G, 3G, and 4G LTE 1800, 2300, 2600 network.
 Monitoring, adherence to Quality Standards and maintaining the related documents.
 Co-ordinate with the field technicians and other Engineers to resolve any network degrading faults generated at BTS sites.
 Performed MDT’s at Sites, for the South & West Region (Gizan and Medina)
 Capable of configuring the external Alarms according to the Alarms list available at the Site.
 Supervise the Subcontractors during the Swap activity for 3G, 4G Flexi LTE 1800,2300 & 2600 whether the activity performed
according to the Quality standards of the NSN and Customer.
 To supervise the Subcontractor teams and personally check the Sites for External Alarms.
 Clearance with the co-ordination with the integration Team in NOC.
 Handled all the issues related to Alarms, faults and the Quality at the Site.
 Performed the Successful PAT with the Customer.
 Capable of solving the Integration Difficulties related to 2G Multi Radio,3G Flexi Multi Radio, 4G Flexi LTE 1800,2300 & 2600
and able to clear the alarms.
SOP (STANDARD OF PERCEPTION May-2010December- 2012
Position: Senior Network Access Engineer
worked with SAMSUNG on MAINTENANCE and INSTALLATION project for WiMax Wave-2 and LTE (Long Term Evaluation)
in Jeddah as “SENIOR NETWORK ACCESS ENGINEER” , as well as Worked with SOP Telecom as "FIELD ENGINEER" (KSA)
in Riyadh for MW Link Installation, with SOP Telecom I also worked on NSN 2G/3G Modernization Project for Mobily in Riyadh:-
Responsibilities while Maintenance and Installation of SAMSUNG WIMAX WAVE-1 WAVE-2 AND 4G LTE-TDD O&M
(OPERATION AND MAINTENANCE) PROJECT.
 Responsible to manage and supervise team at field for installation and maintenance
 Team supervisor while traveling other cities for alarms.
 Wi-MAX system Troubleshooting and Maintenance.
 Troubleshooting different kind of alarms when alarms comes like GPS alarm ,UDA Alarms , CPRI, Function &
communication Fail , Clock Fail Alarm , Fan Fail , (Site Down) , Over Power Alarm , Voltage High Alarm , Low Power ,
 LOW Gain, RX_Path Abnormal MRAL- Comm. and Function Fail Alarm , Board Comm. Mismatch, VSWR Fail.
 Doing daily P.M of sites In city and out of city and submit daily report by the end of day.
 Manage coordination, support and follow up the MS teams in western.
 Reporting to management, customer and handling the area work issues.
 Perform Reporting and Handling PAT and P.M schedule.
Responsibilities while Installation of NERA MW LINK with SOP TELECOM :-
 Installation and maintenance of Nera Microwave Links for Mobily Network.
 Responsible to manage and supervise team at field for installation New Microwave Link.
 Responsible to Install and configure Nera Metro and X pand Microwave radio.
 Team supervisor while travelling other cities for Link Installation or MDT.
 Responsible to provide technical support and training to new employees.
 Responsible to dealing with costumers at their site and showing them strategy of Link installation.
 Responsible to do Site Survey before Installation.
 Job to make Survey reports and submits these reports to mobily.
 Coordinating work with all information system vendors.
 Managing, supervising, and training employees.
 Traveling many cities for link Installation.
 Installed many links for different Private and government Companies (Aramco Jubail is one of them).
Responsibilities of NSN 2G/3G Modernization Project for Mobily in Riyadh with SOP TELECOM
 Traffic (E1) shifting from old Flexi XC MW links to new IP based Flexi Hybrid/ Flexi Packet links.
 Attending Congestion Relief activities for TRX Expansions on Core/ Hub sites.
 Arranging teams for troubleshooting and guiding them if KPIs are bad.
 Attending Network service affecting activities during Maintenance down Times (MDT) if required on VIP & Hub sites.
 Giving training/Support to sub-contractors about NSN equipment and NSN standards.
 Generating RFC’s (Request for change) to Network Management Team for approval, in order to do the planned activity on

4. operation sites.
 Generating Site Material Requests (SMRs) and ensure all material & accessories are available well before time.
 Uploading Site progress, Quality Self-Assessment & Checklist on IPM.
 Preparation of Preliminary Acceptance Test (PAT) & conducting PAT with customers.
 Commissioning and integration of 2G/3G Modernizations project.
 Commissioning of NSN flexi hybrid.
 Alignment and Troubleshooting of Flexi packet Mw.
 VSWR test and troubleshooting, Loopback test, IP connectivity test by IP analyzer.
Arab Fisheries Company (pan-Arab Company) June-2009 — January-2010
Position: IT MANAGER
Responsibilities in Arab Fisheries Company (pan-Arab) as an IT MANAGER:-
 Manage and maintain complete network infrastructure of ARABFISHERIES COMPANY (Four Domain servers, two Cisco Core
Switches and Cisco Router).
 Responsible to manage and monitor all servers (DC, ISA Server 2004 and Exchange Server 2003).
 Creating and implementing information systems strategic plan and budget.
 Responsible to Install and configure to deploy Trend Micro on ISA Server 2004 and clients as well.
 Responsible to take daily backup of database, User data, IT library and emails.
 Responsible to provide technical support and training to users on daily basis.
 Reviewing departmental requests for technology and making recommendations, as appropriate.
 Evaluating technology and making recommendations to ensure compatibility and effectiveness.
 Responsible for technology purchasing.
 Working with end users to ensure that the information systems applications are fully implemented.
 Coordinating work with all information system vendors.
 Supporting all departments in maintaining policies and procedures in electronic formats and assisting with other electronic
documents needs.
 Developing and promulgating processes and policies for the development and maintenance of the local information systems.
 Managing, supervising, and training employees.
 Planning and managing projects without supervision.
 Day to day maintenance, documentation, troubleshooting, and monitoring of information systems.
 In case of shortage of resources in IT department. Installing, documenting, inventorying, maintaining, and troubleshooting all
Information technology assets including but not limited to:
1. Physical network infrastructure: cabling, switches, routers, etc.
2. Hardware: personal computers, servers, printers, personal digital assistants, etc.
3. Application software products.
4. Server and personal computer operating system software.
5. E-mail server.
6. Data backup and redundancy.
7. Security policies and procedures.
 Evaluating and prioritizing requests for assistance from users experiencing problems with hardware, software, networking and
other computer-related technologies, Logging and tracking requests, maintains history records, and related problem documentation.
JAWHRAT AL RASHID HOTEL August-2008 — April-2009
Position: IT MANAGER
Responsibilities in JAWHRAT AL RAHEED HOTEL Medina Al Munawarah as an IT Manager:-
 Handling MASA and providing complete information Hospitality Management.
 Handling AVAYA IP phones which is completely based on DHCP Server, programming, installing new phones and configuration,
switches configuration by ASA software of AVAYA.
 Configuring and adding Menus and troubleshooting of Software & Hardware problems day to day.
 Supports and communicates the Groups’ IT Solutions effectively, especially to hotel operations.
 Manage MASA users Accounts, Backup and originated entries day to day in operation.
 Supervises administration of servers and systems ensures reliability and continuous operation of all system.
 Handling two Win 2k3 Servers and 25 Clients of Network an administering Kasper antivirus Server
 Co-ordinates suppliers and training of users on all new / upgraded hardware and software.
 Responsible for developing and maintaining IT functions of all departments of this hotel.
 Implementing, Managing, Maintaining, Planning, Designing, Active Directory, Network infrastructure.
 Maintenance of all hotel systems to ensures that all systems running with in the hotel are maintained to a level of hotel standards
operation.

5. AL RAWDA of AL ANSAR GROUP OF HOTELS November-2007 — May-2008
Position: ASSISTANT IT MANAGER
Responsibilities in group of hotels AL RAWDA of AL ANSAR GROUP as an Assistant IT Manager:-
 Handling MICROS-Fidelio and MICROS-HSM provides complete information Hospitality Management.
 Configuring and adding Menus and troubleshooting of Software & Hardware problems day to day.
 Supports and communicates the Groups’ IT Solutions effectively, especially to hotel operations.
 Manage Micros-Fidelio users Accounts, Backup and originated entries day to day in operation.
 Supervises administration of servers and systems ensures reliability and continuous operation of all system.
 Handling Seven Win 2k3 Servers and 45 Clients of Network an administering Symantec Antivirus Server.
 Co-ordinates suppliers and training of users on all new / upgraded hardware and software.
 Responsible for developing and maintaining IT functions of all departments of this hotel.
 Implementing, Managing, Maintaining, Planning, Designing, Active Directory, Network infrastructure.
 Maintenance of all hotel systems to ensures that all systems running with in the hotel are maintained to a level of hotel standards
operation.
TECHNICAL SKILLS_________________________________________________________________
Telecom Skills
 Excellent knowledge about 4G LTE-TDD network implementation planning upgrading of 1800 & 2300
RL25,RL35,RL45Integration & commissioning of Flexi Hybrid, Flexi Packet, flexi Hopper equipment’s. - Integration &
Commissioning of 2G Multi Radio, 3G Flexi Multi Radio, 4G Flexi LTE. - Installation & commissioning of MW FLEXI
PACKET, 4G FLEXI LTE 2300.
 E1 connectivity from cell site to BSC - VSWR & RSSI faults rectification - E1 dropping at new site and E1 bypassing, E1
dividing. - Up gradation of E1 Capacity from 4*2 to 8*2 or 16*2 as per plan.
 TRX Expansion in 2G (900 & 1800). - Operation & Maintenance of Base Station and the Microwave. Networks - Antenna and
feeder cable installation, software download and upload and integration.
 Perform TRX expansion and BTS re-configuration, program HW database for BTS.
 Local configuration, and provide immediate action for blocked for TRX radio, E1 activation.
 Coordinate with MNOC to rectify performance related Alarm.
KEY SKILLS
 Awareness of costs and financial issues implicit in up-grading/installation issues.
 Proven ability to manage through others.
 Strong decision making and problem solving skills.
 Able to motivate and lead others in a team environment.
 Excellent communication skills, both written and verbal.
 An ability to build rapport and trust quickly with work colleagues.
 Able to priorities tasks and workloads in order of importance.
 Track record of delivering results with deadlines
Minimal Supervision
 Ability to work in a fast-paced and team environment with minimal supervision Hotelier IT skills..
 Excellent knowledge of Fidelio OPERA, MASA. Micros 8700 HSM, HP printers & H/W.
 Complete network Infrastructure implemented in Egypt a branch of ARAB FISHERIES CO.
 Complete Network Infrastructure Implemented in Egypt a branch of ARAB FISHERIES CO.
Computing Skills
 Highly Proficiency in LAN/WAN, general networking, Web
 Admin and IT Tools
 IBM 486 to Pentium 4, Note Book (Laptop all brand).
 Computer System and Network Troubleshooting.
Computer Hardware Knowledge
 Repairing (Depends On Case) Of Power supply (AT.,ATX., Note Book) Digital Printer's Adapters, Mother Board, Hard Disk,
CDROM, Floppy Drives, Keyboard Mouse etc.

6. CONTINUING PROFESSIONAL DEVELOPMENT_______________________________________
CISCO Technologies
 Cisco Certified Network Associate (CCNA)
CTTC Training Center (PVT) LTD. Karachi from 08/05/2008 to 22/05/2008
Microsoft Technologies
 Microsoft Certified System Engineer (MCSE)
CTTC Training Center (PVT) LTD. Karachi from 08/06/2008 to 08/08/2008
 Microsoft Exchange Server 2003
CTTC Training Center (PVT) LTD. Karachi from 24/05/2008 to 27/07/2008
 Amadeus Certified Agent of Jeddah District.
 CIWE (Certified Internet Website Engineer)
 PMP (Project Management Professional)
EDUCATION________________________________________________________________________
Bachelors in Telecommunications — September-2009
Crest ford University America
Obtained the degree with GPA 3.51
LINGUISTIC SKILLS_________________________________________________________________
 Urdu (mother tongue). English (fluent in speaking and writing).
 Arabic (Full command on speaking and writing).
PERSONAL__________________________________________________________________________
 Father’s Name: Mohammad Jahangir Date of Birth August,7,1986
 Iqama No: 2072739598 (transferable) Saudi Driving License number 2953649
 Marital Status: Married (3 Dependents) Nationality: Pakistani
 Religion: Islam
REFERENCE________________________________________________________________________
Reference will be furnished upon request